Dearest, thank you for your review but frankly we don't understand what you said. no one informed us of what happened and we don't even understand how you could have smelled paint. furthermore, if problems occurred you could also contact us because at check-in we provided you with all our telephone contacts. and we remind you that we are available 24 hours a day. However, since we care about our guests, we have asked all the staff and we are not aware that you have interacted with any of us to highlight the problems we read about. We regret what was reported and will check further with our staff to understand what you stated.

Hi, thank you for your review but you could have let us know about the problems you encountered and we will have helped you resolve them. This is the first time we've heard something like this