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Reviews of Motel 6 Rocky Mount, NC

2 out of 5
Motel 6 Rocky Mount, NC
1370 N Wesleyan Blvd, Rocky Mount, NC

Reviews

4.4
Rating 10 - Excellent. 47 out of 490 reviews" "
Rating 8 - Good. 54 out of 490 reviews" "
Rating 6 - Okay. 76 out of 490 reviews" "
Rating 4 - Poor. 78 out of 490 reviews" "
Rating 2 - Terrible. 235 out of 490 reviews" "

4.4/10

Cleanliness

5.8/10

Staff & service

4.4/10

Amenities

4.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

joseph

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Half of it is under renovation, staff is extremely rude…burn holes in the comforters. Cobb webs in all corners of the room, dead bugs on the walls.
Stayed 1 night in Apr 2024

4/10 Poor

Donald

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When got into the room the tv did not work and staff spent over fifteen minutes trying to get it to work. Asked for a different room and after another ten minutes finally move me to another room but then proceeded to tell me that there would be additional charge for the microwave and refrigerator. I told them that I refused to pay that
Stayed 1 night in May 2024

2/10 Terrible

zhe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 3 May 2024
Hi Zhe, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

8/10 Good

Hartley

Liked: Cleanliness, staff & service
It was ok
Stayed 1 night in Mar 2024

2/10 Terrible

Charles, Rocky Mount

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had roaches the sink stopper was broken and stuck. Arrived at 2:45 no one came to check me in until after 3
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 19 Mar 2024
Hi Charles, We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Natalie #Team6

2/10 Terrible

Douglas

Travelled with partner
Disliked: Property conditions & facilities
The room smell of drugs. The sheets were dirty on the bed. The bathroom sink the faucet was loose and moved around. The floors were dirty in the room. They offered a continental breakfast but all they had was coffee and a soda machine. I would not offer anyone to rent a room here. Plus on the floor we are on people have TVs on so loud all night plus kids running up and down the hall all night and it sounded like adults were fighting up there. Don't go to this hotel.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 19 Mar 2024
Hi Douglas, Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Natalie #Team6

10/10 Excellent

Nyhia

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Nyhia,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

Pedro

Stayed 1 night in Feb 2024

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is a dump
Stayed 1 night in Feb 2024
Response from Nancy Y. on 5 Mar 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Nyhia

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Nyhia,Thank you for the excellent review! Maz K.#Team6

10/10 Excellent

Myecia

Stayed 1 night in Jan 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

Ariel P

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room temperature was on 60 when I first got in the room. When you turn the heat on the ROACHES come out to roam. I woke up to roaches everywhere. The walls, the floors, the dresser, MY CLOTHES (which I had to shake violently, roaches fell off of each item). I’m itching just thinking about it. I couldn’t even use the bathroom before I left —it pissed me off so bad the amount of roaches. Checked out at 8 before check out.
Stayed 1 night in Jan 2024
Response from Nancy Y. on 23 Jan 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

8/10 Good

bethany

Stayed 1 night in Dec 2023

4/10 Poor

Pierre

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
AVOID
Not to clean of a place. Had to pay $4 for fridge
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 26 Dec 2023
Hi Pierre,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

2/10 Terrible

Glenda

Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I really don't like the conditions of the room and the cleanliness of the hallways. It's the worse stay I had at Motel 6.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 5 Dec 2023
Hi Glenda,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place sucks
This hotel had bugs. Dead and alive. Half the lights and plug ins did not work. There was stains on the blankets. The hallways smelled awful. There was a used diabetic test strip on the floor under the sink. The staff was less than pleasant and was rude.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Kelsey

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood on the walls. Cockroaches in the bathroom.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 14 Nov 2023
Hi Kelsey,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

8/10 Good

Jason

Stayed 2 nights in Oct 2023

2/10 Terrible

Valerie

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From checkin to checkout, this place is the pits. Charged extra fees at checkin outside of what was prepaid through Expedia. Staff was rude, the entire place smelled of dirty feet, and the water pressure couldn’t have been any less if we had bathed in the water fountain… along with a tub that never drained. Gross, unmaintained, and dilapidated - ceiling falling in in the the shower and in the corner of the room from water damage, dead bugs on the floor, and the stench. Unacceptable. Do not recommend.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 17 Oct 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Kinley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Estrada

Disliked: Cleanliness, staff & service
Stayed 4 nights in Sep 2023

8/10 Good

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Torin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Shelecia

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to switch room 2 times because room 1 smelled like feces 2 room no water would come out for showering and dead roaches on the floor 3 room I had to hang my bag on the lamp shade so no roach would crawl in it . This is the worst I ever saw in my life . The state needs to go there and shut it down I offered to clean the front door with my disinfectant because it looked like covid was everywhere . Smh
Stayed 1 night in Sep 2023
Response from Nancy Y. on 26 Sep 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
By far the worse hotel I’ve ever stayed at. The front desk personnel is rude and disrespectful. The hotel is roach infested and the Wi-Fi is completely unreliable. DO NOT BOOK ANY STAY HERE
Stayed 3 nights in Sep 2023
Response from Nancy Y. on 26 Sep 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
I did appreciate Tony's willingness to help but it seems like his hands are tied.
Stayed 1 night in Aug 2023

2/10 Terrible

Katrina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay at the property because it was roach infested and dirty
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on 12 Sep 2023
Hi Katrina,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

2/10 Terrible

Dimitry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed at alot of hotels around the world, that hotel is the dirstiest and smelliest hotel i have ever seen. You are better off sleeping outside.
Stayed 1 night in Aug 2023
Response from Nancy Y. on 16 Aug 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay if you have to
Room smelled like pee and smoke even though I requested a non-smoking room. Checked out early, man was sleeping at the front counter, didn't even process my checkout and was charged 4 nights even though only stayed 1 night.
Stayed 4 nights in Jul 2023
Response from Brand Experience Team on 1 Aug 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Connie

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
The property was pet friendly. Although, people do not pick up after their pets. We had to ask for a shower curtain for the shower, which had mold in the shower and on the ceiling. There was no fan to take out the moisture. The internet needed a code that did not work. There was a hole in the wall and the place needed to be sprayed for bugs.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 1 Aug 2023
Hi Connie,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

2/10 Terrible

Juanita

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It's not a good hotel to stay at
Stayed 2 nights in Jun 2023
Response from Brand Experience Team on 11 Jul 2023
Hi Juanita, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 Excellent

Karolyne

Stayed 1 night in Jun 2023

2/10 Terrible

Matthew

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude, accused my dog of peeing on the bed when she was tied up. Was put on the can't stay there list which turns out is a plus for me! Place was dirty, pool out of service, looks and sounds like a backwoods pond. Police where there while I was leaving for dinner. Not a place I would recommend.
Stayed 1 night in Jun 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
This was a great place for a quiet nights sleep
Stayed 1 night in May 2023
Response from Nancy Y. on 14 Jun 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Chiqueta

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Will not stay again. Smell of dogs and cats in hall was terrible. Roach infested
Stayed 2 nights in May 2023
Response from Nancy Y. on 14 Jun 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
There was soiled underwear Uber the mattress! Had to clean out air filter for a/c unit to work properly! Staff was very unprofessional and acted like it was my fault for not reporting admittedly!
Stayed 1 night in May 2023
Response from Brand Experience Team on 6 Jun 2023
Hi Steven,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
This is an older facility that has been maintained well. It is near a multitude of places to eat and shop, and it has a brightly lit parking lot making me feel safe at night. It was a little noise upstairs for a small amount of time but that went away about 10:00. Seems that they are some people that live here, and they work. No I'm talking about.
Stayed 1 night in May 2023
Response from Brand Experience Team on 31 May 2023
Hi John, We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Maz K. #Team6

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

Lawanda

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
It’s nothing like pics. Families with kids and pets living there. It stinks and have roaches.
Stayed 1 night in Apr 2023
Response from Brand Experience Team on 9 May 2023
Hi Lawanda,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

10/10 Excellent

Felenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2023
Response from Nancy Y. on 3 May 2023
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Apr 2023
Response from Nancy Y. on 3 May 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Gregory

Disliked: Cleanliness, amenities, property conditions & facilities
ROACHES!!!
Stayed 1 night in Apr 2023
Response from Nancy Y. on 3 May 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Venicka

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets had cigarette burns, hallways dirty and smelly, garbage under the radiator, door keys malfunction and property is in bad shape and poorly kept, towels were stained. Would not recmmend this property.
Stayed 1 night in Apr 2023
Response from Brand Experience Team on 24 Apr 2023
Hi Venicka,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

2/10 Terrible

Courtney

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room was not cleaned. There was poop smeared on the bathroom wall and throw up in the bath tub. We gotnin at 3 am and didn't see it until we woke up. We told the front desk upon checkout and they didn't seem to care.
Response from Brand Experience Team on 24 Apr 2023
Hi Courtney,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

4/10 Poor

Kirit

Disliked: Cleanliness, amenities, property conditions & facilities
Room was located off back entrance which had a broken door and difficult to access stairway.
Stayed 1 night in Apr 2023
Response from Brand Experience Team on 18 Apr 2023
Hi Kirit,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Poor

Betty

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
The beds was about the best thing in the room. The add said 2beds in room can sleep 4 people, but when we got there, we was told only 2 people can stay in the room. Pool not working.
Stayed 2 nights in Apr 2023
Response from Brand Experience Team on 18 Apr 2023
Hi Betty,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Clinton

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023