Hello Cory, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Rockford East – Casino District. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Nunyail,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ROCKFORD EAST - CASINO DISTRICT. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with experience you had at the hotel. I am happy that you were possibly pleased with the low budget at our hotel. We are sorry for the inconvenience that hindered your experience. Your feedback is valuable, and we would appreciate if you can share more details on what affected your stay. We hope to have the opportunity to make it up to you on your next visit.Sincerely,AdraineRed Roof Management Rediresponse Specialist

We hope you have a perfect 5 outta 5 visit on your next stay.

We are very happy customer service was great, but very sorry if any guest impacted your stay. We hope your next visit with us is pleasant.

Thank you for staying with us, we look forward to your next visit.

Thank you for taking a moment to leave a review, Jamie. The staff and I at the Red Roof Inn Rockford East – Casino District appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

We are sorry for any inconvenience. Though there was no evidence of any pest activity, we always want our guests to be happy with their visit with us.

Thank you for staying with us.

We are sorry your did not have a 100% satisfactory experience. We did investigate your claims, and although they are not fully honest, we accept that overall you did not have a good stay and we hope next time you have a much better visit.

We are sorry if there was any interruptions in our coffee/tea service, even for a few minutes. We hope this does not deter you from staying with us in the future.

Hello Scott, Thank you for taking the time to share your feedback regarding your recent stay at our hotel Red Roof Inn Rockford East – Casino District. We are happy to hear that you enjoyed all aspects of your stay, the cleanliness and the customer service provided by our staff, which resulted in your 10/10 rating. I can't begin to express how much it means to our management and staff to hear from guests like you who had a great experience. We're glad you had a great time with us, and we look forward to serving you again at our Red Roof location.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Thank you for staying with us, we look forward to seeing you again.

Thank you so much for staying with us. We look forward to your next visit.

Thank you so much for staying with us. We look forward to seeing you again.

Hello Janelle, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN ROCKFORD EAST - CASINO DISTRICT. It’s great to see you enjoyed your stay, resulting in an 8/10 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Red Roof Management

Dear James,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Rockford East – Casino District and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,ChirellRediResponse Specialist

Thank you for staying with us, we look forward to your next visit.

Hello Alexis,The staff at the Red Roof Inn Rockford East – Casino District and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Stanley, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Rockford East – Casino District and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Carla Red Roof Management RediResponse Specialist

Hello Marie, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Rockford East – Casino District and I thank you for your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Julia,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Rockford East – Casino District. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Tracy, Thank you for taking a moment to complete our survey. At the Red Roof Inn Rockford East – Casino District we strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Matthew,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Rockford East – Casino District. I am happy to see that you were pleased with your stay as you mentioned that it was okay for what you needed. You also mention that the hotel has seen better days. We value your feedback as Red Roof strive to continuously improve the quality of our hotel to meet the needs of our guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Thank you so much for staying with us. We look forward to your next visit.

Dear Jessica,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Rockford East – Casino District. I am pleased to read that your overall all experience was good, resulting in a 4/5 score. At Red Roof, our main goal is to provided all our guests with a positive experience that portrays the comfort of home and we're proud to have achieved that with your visit. We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Thank you for sharing your guest experience. We hope you come back in the future.

Dear Liliana, We are sorry to hear your recent experience at the Red Roof Inn Rockford East – Casino District did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,NishayeRed Roof Management RediResponse Specialist

We are sorry we did not fulfill your expectations, we hope on your next visit we can give you the service and accommodations you desire and always at an affordable value.

Dear Latrece, Everyone here at the Red Roof Inn Rockford East – Casino District was proud to see your 5/5 score. I'm happy to see that your stay met your expectations during your visit. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Thank you so much for sharing your guest experience. We are very happy you enjoyed our great customer service and clean and comfortable rooms. We always recommend to guests that the extra couple of dollars is worth the upgrade to our deluxe and superior rooms, just for those extra amenities you may desire, we would love to give you a tour on your next visit. Thank you again for staying with us.

Thank you so much for sharing your guest experience. We look forward to your next visit.

Dear Wang,Thank you for telling us about your recent visit at the Red Roof Inn Rockford East - Casino District. We are sorry you had a less than enjoyable experience due the noise disturbances you encountered. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,LintonRediresponse Specialist

We are very sorry that you did not have a 100% satisfactory visit with us. We hope you return and have a better stay next time.

Hello Robert,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN ROCKFORD EAST - CASINO DISTRICT. We appreciate your 3/5 score following your stay. I'm sorry to hear that our counter size and cleanliness wasn't to your liking. Please know that we do value your business and will take your comments into consideration so that we may improve our quality. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Recordo Rediresponse Specialist

Hello Greg,Thank you for taking the time to tell us about your experience at the RED ROOF INN ROCKFORD EAST - CASINO DISTRICT. It's great to hear that you were pleased with our cleanliness. I'm sorry to hear that you had issues with the microwave, fridge and AC. Please know that this is not a level of service that we stand for and will be taken into consideration. Please accept our apologies.We wish you all the best in your future travels. Very truly yours,Recordo Rediresponse Specialist

Dear Tim,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Rockford East - Casino District. I'm so glad we earned your 5/5 score. I was thrilled to see you were pleased with the cleanliness of the rooms and our super easy check in process. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Thank you for sharing your guest experience. We are happy to provide a good value each to each and every guest. We are excited to get another update soon to keep building on that value. We look forward to your next visit with us.

Thank you so much for sharing your guest experience. We appreciate you enjoyed your stay and hope next time it can be 5 outta 5.

Thank you so for taking the time to share your guest experience. We are proud to be clean, comfortable and safe with our award winning customer service team. We look forward to your next visit with us.

Hello Lloyd, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Rockford East - Casino District and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRediresponse Specialist

Hello Jeremy,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ROCKFORD EAST - CASINO DISTRICT. It's great to hear that your stay at our quiet property was so easy and fun, with the help of our friendly staff, providing a easy check-in and good parking space. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,RecordoRediresponse Specialist

Thank you so much for sharing your guest experience. Our rates(along with our competitors) do go up/down based on demand of the market and the last weekend was a busy weekend for us all. We look forward to your next visit with us.

Thank you for sharing your experience. We apologize if any of our team members seemed obtuse in anyway following policy or procedures. We hope you stay with us in the future and have a much better experience.

Dear Curt,Thank you for taking the time to complete our guest survey comments regarding your recent stay at the Red Roof Inn Rockford East - Casino District. I'm so glad we earned your 10/10 score. I was thrilled to see you were pleased with our affordable prices and you enjoyed your overnight stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Thank you so much for staying with us. We look forward to your next visit.

Thank you so much for your feedback. We look forward to your next visit.

Thank you for sharing your experience. We always strive to give superior service and a clean and comfortable room each and everytime, and we hope we give you much bettter than Okay on your next visit.

Thank you so much for staying with us. We look forward to your next visit.

Hello Camille,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ROCKFORD EAST - CASINO DISTRICT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Autumn,Thank you for taking the time to tell us about your experience at the RED ROOF INN ROCKFORD EAST - CASINO DISTRICT. I am sorry that your experience did not meet your expectations due to the dysfunctional remote, the broken toilet and all the other issues you mentioned which hindered your stay with us.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria RediResponse Specialist