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"The property is old, that is a given but poor cleaning doesn’t help. There is hard water stains around all the faucets and drains. The air conditioning units and room vents have heavy dust buildup. The closet had things in the corner from long ago. The bathroom mirror had spots that I hadn’t created and I think a dirty cloth was used to clean the hallway mirror. Big stains like the ones I had on my carpet should be patched up if the carpet is still made. These things were noticeable gross and made everything seems…yucky. This was my 2nd stay at this hotel and I remember now why I didn’t enjoy it the 1st time. Also, the area by the elevators gives the aura of urine. Also, I had a no smoking room but it smelled as if someone close by was smoking periodically. "

"Smooth and seamless check in. Very sweet, congenial & professional staff. Overall a very lovely residential experience "

"yes"

"The front desk staff was amazing and truly made us feel welcome and at home during our stay. "

"Employees were very friendly and helpful at the front desk."

"Check in was quick and easy, everything was clean, and the hotel lobby layout is really unique! Start to finish, this hotel put my last accommodation to shame—mind you, I stayed at a Hilton. "

"Beautiful location overlooking the river. Staff was very friendly. Mattress could be replaced. It sinks in the middle quite a bit. It was ok for a night, but would have been rough any more than that. Otherwise, we really enjoyed our stay!"

"the service and amenities were absolutely horrible not impressed at all but the service overall was the worst i have ever had "