Search Hotels in Rio Paseo, Phoenix

"Facility was decent and mostly clean (although the garbage in our kitchen area had not been taken out from the previous guests. "

"The amenities were really the best part of our stay. The rooftop pool is great and so was the golf simulator. The proximity to all downtown activities is really what sold us. Walking distance to Chase Field and many restaurants/bars."

"A person was able to open our door while we were asleep in the middle of the night. Cockroaches alive and smashed to the wall. Stains on couch (regular brown and a red unidentified stain), stain on pull out bed sheet and mattress (brown), no blankets or top sheet for pull out bed. Listed as queen beds (family suite) really fulls. One towel in each bathroom. No dishes and silverware, one cooking utensil. Bathroom doors couldn't be closed all the way for privacy. Doors on bedroom where glass, motion light kept waking sleeping child and couldn't be deactivated. Exposed lighting wires in the ceiling."

"The hotel itself was clean, comfortable, and overall very nice. I would have rated it much higher if not for the parking situation, which completely ruined my stay. The hotel directed me to use a paid on-site parking system. I paid $33 for what was labeled as “24-hour parking” around 4 PM (assuming that meant a full 24 hours). The next morning around 11 AM, I came out to find my rental car booted with a $120 removal fee!! I later discovered that the “24-hour parking” that I paid for actually expired at 11:59 PM the same night, which was NOT at all communicated when purchasing the parking. This meant I paid $33 for only a few hours of parking. On top of that, when I paid for 24 hour parking again for the next night, it booked me for a parking reservation for the night BEFORE. Clearly there was an error in the system since it processed a payment for the wrong date. Completely ridiculous and frustrating. While the front desk staff was polite, I was ultimately directed back to the parking company and left to deal with the situation myself. The boot fee was refunded as a “one-time courtesy,” but the parking charges were not, despite the misleading setup. I've looked at other reviews and I've come to find out that this isn't just a one time thing. A lot of other visitors have had very similar story. This scammy booting company ordeal needs to be looked into at the very least. I recommend being extremely cautious with the parking here."

"Room was not up to my expectations "

"The staff at the front desk are not friendly. They saw us standing at the Starbucks and waiting to get coffee they didn’t even acknowledge us and tell us they no one is working there, we had to walk away!"

"Snack machine took out monies me"

"Great clean hotel to stay! "

"Need to upgrade their pillows."