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Reviews of La Mer Lodge

3 out of 5
La Mer Lodge
14 Koorsboom, Richards Bay, KwaZulu-Natal

Reviews

8.2

Very good

Rating 10 - Excellent. 6 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

EDSON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so welcoming and the security guy offered to wash my car. Very quiet place and accommodates all age groups
Stayed 4 nights in Feb 2024

10/10 Excellent

Elmarie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Mer is always my preferred accommodation for all my business trips to Richards Bay, thanks for this trip again
Stayed 1 night in Jan 2024
Response from Leigh on 4 Feb 2024
Thank you for your kind review and it is always great to host you .

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really friendly and other guests. Great location, decent price. I would definitely book again if I was ever in the area. It was very close to the airport/shopping malls. Thank you
Stayed 1 night in Nov 2023

2/10 Terrible

Jan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Room
My client complained as it wasn't the first time he stayed at this guest house. Both times the rooms were terrible. He said the room he received this time was better but there was a bad smell coming from the shower that he had to sleep with the windows open. He informed the management but the attitude was that nothing would be done about it.
Stayed 1 night in Sep 2020
Response from Leigh on 17 Sep 2020
Good day and Thank you for the review. I do apologies for the unfortunate incident your client experienced and we do try to make sure our guests enjoy their stay. I do constantly communicate with the guests and I was not made aware of the situation or I would have taken action and offered the guest another room. We are not perfect and we will slip up from time to time but with your feedback we can prevent this from happening. Kind regards Leigh

8/10 Good

Abraham

Stayed 1 night in Nov 2019

8/10 Good

Craig

Liked: Cleanliness, staff & service
Overall, a pleasant place to stay,
Very pleasant host and staff. Area is more industrial than anticipated but great beach, harbour and golf course. Air con needs to be more efficient for those not used to the humidity and a lick of paint wouldn’t go amiss, together with a barrier between the bathroom and the rest of the area. I guess I’m just used to UK regulations but it would be a positive step for me.
Stayed 4 nights in Dec 2018

10/10 Excellent

richard, france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, nice people
The lodge is in a quiet street, and has a nice setting with trees and bushes to give a country feel. It's well maintained, and there's lots of space in the lounge, kitchen, dining room

10/10 Excellent

nonkululeko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing ,I can refer other people to come and stay there

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Thank you Ivan , we hope to see you again.

4/10 Poor

BEATRICE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel médiocre, à la réputation surfaite
Hôtel à éviter, qui confirme la mauvaise impression qu'on a dès l'arrivée au parking, jonché d'ordures et de déchets, une honte. La chambre est dépourvue de toute facilité ( pas de frigidaire, pas de micro ondes, aucune bouteille d'eau à disposition....), la notre ne correspondait pas à notre réservation, et était en outre bruyante, d'autant qu'elle était proche de la piscine. Enfin, le petit déjeuner coûte 10 euros par personne celui met le prix de la chambre à 100 euros tout de même et elle est loin de les valoir. On ne s'y arrêtera plus jamais.