Outdoor pool

Reviews of Comfort Hotel Sertãozinho

3 out of 5
Comfort Hotel Sertãozinho
Rua Carlos Gomes, 627, Jardim 5 de Dezembro, Sertaozinho, SP

Reviews

8.8

Excellent

Rating 10 - Excellent. 63 out of 116 reviews" "
Rating 8 - Good. 38 out of 116 reviews" "
Rating 6 - Okay. 9 out of 116 reviews" "
Rating 4 - Poor. 4 out of 116 reviews" "
Rating 2 - Terrible. 2 out of 116 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

KAATEA

Liked: Cleanliness, room comfort
Nice and clean. Quiet. Nice people
Response from General Manager on 17 Nov 2016
First of all, we would like to thank you for choosing Comfort Hotel Sertãozinho as your hotel option during your stay in Sertãozinho. It was a great pleasure having you as our guest! Patricia Martins Gerente De Serv. E Operações

10/10 Excellent

Augusto, I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price and nice staff
Place was clean, neat and comfortable! Staff was great, breakfast free was nice!
Response from Luis Otavio on 12 Mar 2015
Dear Guest, Thank you for your time to post a review about us. We are very pleased to know that you enjoyed your experience with us. We hope to see you soon. Best regards, Luis Otavio - Services and Operations Manager

4/10 Poor

Newton

Business traveller
Liked: Cleanliness, property conditions & facilities
Experiência ruim!!!
Experiência ruim! Estava dormindo no quarto, quando acordei tinham aberto a porta e tirado o cartão que deixa tudo ligado! Fiquei chocado com tal atitude! Muito absurdo tal situação. Acordei com tudo desligado e quarto quente. Tamanha falta de privacidade!
Stayed 1 night in Jan 2024

8/10 Good

Juliana

Stayed 1 night in Dec 2023

8/10 Good

Luiz Carlos

Stayed 2 nights in Dec 2023

4/10 Poor

Tiago

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Atendente arrogante e pouco prestativo.
Stayed 1 night in Nov 2023

10/10 Excellent

Claudia Castilho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

GUILHERME RODRIGUES DE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

JAKELINI

Stayed 1 night in Aug 2023

6/10 Okay

João Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa tarde!!! Gostamos de quase tudo. Mas o café da manhã pessimo. E os garçons nem dão atenção. Nada simpáticos. Fraco demais o café da manhã e termina algumas coisas e eles demoram a repor ou nem repõe. Péssimo!
Stayed 1 night in Jul 2023

10/10 Excellent

Claudia Castilho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Jácomo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradável.
Stayed 2 nights in Apr 2023

10/10 Excellent

CHARLES

Stayed 1 night in Mar 2023

8/10 Good

Flavio

Stayed 7 nights in Mar 2023

10/10 Excellent

Oleg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Eder

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Eder

Stayed 1 night in Jan 2023

10/10 Excellent

Ary

Stayed 1 night in Dec 2022

10/10 Excellent

Sonia Luzia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

MIGUEL

Stayed 1 night in Sep 2022

8/10 Good

Celso

Stayed 2 nights in Jul 2022

10/10 Excellent

REINALDO

Stayed 2 nights in Jul 2022

8/10 Good

Wilson Sérgio

Liked: Staff & service
Disliked: Cleanliness
A limpeza do quarto deixou a desejar, pisei em uma taxinha no quarto,
Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei muito da localização do hotel, perto de tudo na cidade. O atendimento incrível e tudo muito limpinho. Café da manhã muito gostoso e sempre fresquinho, mas não tem muitas variedades. Único problema durante a minha estadia foi a manutenção da área da piscina, então não pude tomar sol e banho de piscina enquanto estive lá… fora isso, tudo impecável.
Stayed 4 nights in Feb 2022

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Estadia foi perfeita, funcionários super atenciosos, o quarto é sensacional. Um ótimo custo benefício.
Stayed 1 night in Jan 2022

10/10 Excellent

Julio Cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Cioni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2021

10/10 Excellent

ODAIR

Stayed 1 night in Dec 2021

10/10 Excellent

Edison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma viagem de trabalho mais o atendimento do hotel foi muito bom e voltarei no futuro.
Stayed 1 night in Dec 2021

8/10 Good

Shirley dos santos Souza

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Boa Confortável Só não gostamos do banheiro, muito básico e sem conforto e bem apertado o espaço interno
Stayed 1 night in Dec 2021

10/10 Excellent

Thiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021

4/10 Poor

Erica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decepcionante
Banheiro precisando de manutenção e limpeza dos azulejos,sem exaustor Lençol muito sujo As guarnições da porta comida de cupim
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Mateus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hospedagem me surpreendeu, atendimento muito bom e restaurante com produtos de qualidade, gostei bastante.
Stayed 1 night in Jul 2021

8/10 Good

evaldo c de

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Boa a regular
Foi uma boa estada. Achei estranho pois a limpeza so quarto é realizada dia sim e dia não. Até entendo a regra para ajudar no custo ou menor risco de contaminação por covid. Não testei se eu solicitasse a limpeza antes se o hotel realizaria, imagino que sim
Stayed 3 nights in Jul 2021

10/10 Excellent

Wagner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conforto
Restaurante ótimo. Bem limpo.
Stayed 1 night in Jul 2021

8/10 Good

Luiz Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã, cordialidade dos funcionários
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício
Quartos grandes, bom atendimento
Stayed 1 night in May 2021

10/10 Excellent

Luiz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiência.
Quarto super espaçoso, organizado e limpo. Incrível vista parcial da cidade. Ótimo atendimento, com serviço de restaurante e entrega no quarto.
Stayed 1 night in May 2021

10/10 Excellent

Alessandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021

6/10 Okay

Fernando

Business traveller
Liked: Staff & service
Hotel ok
Ok.
Stayed 1 night in Mar 2021

10/10 Excellent

Carmino

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Foi boa. Os funcionários muito atenciosos, educados e prestativos. Porém a estrutura do hotel deixou a desejar, a área da piscina e academia é lamentável, literalmente abandonada e sucateada, horrível. O apto preciso de uma reforma, já está antigo. E tbm a arrumação do quarto estava sendo feita somente com a solicitação do hóspede, se esquecíamos de pedir, quando chegava o apto não tinha sido arrumado.
Stayed 5 nights in Feb 2021

10/10 Excellent

Alice Lima N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opinião sobre Hotel
Comprei uma diária porém acabei chegando tarde e não aproveitando a estadia devido informação divergente de funcionário. Informaram que a academia e piscina não estavam funcionado. Chegando lá estava. as informações precisam ser claras,hotel muito bom e café da manhã incrível. Quero voltar logo.
Stayed 1 night in Feb 2021

10/10 Excellent

Gislaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Atendimento no check-in foi muito confuso. O quarto tinha mal cheiro e o café da manhã não oferecia opções. Em geram foi uma experiência mediana. O valor não condiz com as condições do hotel.
Stayed 1 night in Nov 2020