8/10
Thought we would give this hotel a second chance following our first visit in 2018.
First instance, reception staff were lovely and welcoming. We had a deluxe sea view room. The cleaners are definitely the heroes of the team.
Whilst the room was clean, the decor and furnishings were tired. Shower was scratched and worn.
Most alarming was the glass balcony only had 2 screws at one end!!
We never had a hot meal. Always luke warm. It was like eating in a canteen. Nobody ever asked if we enjoyed the food. We have lost some weight for sure.
If you were a custo.er of the deluxe pool rooms then you were lucky to have sampled the 2 onsite Restaurants, however people we spoke to said they were rushed.
The Managers walk around but we never saw them engage with guests. Sat on phone in lobby area. Dirty scratched floor
I wished I had never gone back and stuck to my own review from 2018. Definitely NOT 5 star 3/4 at best.
Shirley Helen
เข้าพัก 10 คืน, มิถุนายน 2025