Iberostar Waves Creta Panorama & Mare

Property class: 4

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You can look forward to a poolside bar, a terrace and shopping on-site at Iberostar Waves Creta Panorama & Mare. Treat yourself to a massage, a facial or a body treatment at the on-site spa. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. Enjoy on-site activities, such as basketball, volleyball and archery. Free in-room WiFi is available to all guests, along with mini golf and a coffee shop/cafe.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Family Bungalow, Sea View (2 Adults & 1 Child)

A modern hotel room with a bed, a desk, a chair, and a large window offering a view of the outdoors.

Family Bungalow, Sea View (2 Adults & 1 Child)

  • Sea view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Bungalow (Waterfront)

A hotel room with a bed, a desk, a chair, and a view of the outdoor area.

Bungalow (Waterfront)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Bungalow, Garden View

A modern house with a covered patio, a small garden, and a sloped roof.

Bungalow, Garden View

  • Garden view
  • 22 sq m
  • 2 bedrooms
  • Sleeps 1
  • 1 Queen Bed

View all photos for Bungalow, Garden View

A hotel room with a bed, a green throw, a mural of trees, a sliding glass door to an outdoor patio with chairs and a table.

Bungalow, Garden View

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Bungalow Bay

A hotel room with a bed, bedside table, dresser, and a TV mounted on the wall.

Bungalow Bay

  • Ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Family Bungalow, Sea View (2 Adults & 2 Children)

A modern hotel room with a bed, a desk, a chair, and a large window offering a view of the outdoors.

Family Bungalow, Sea View (2 Adults & 2 Children)

  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Bungalow, Connecting Rooms (Bay 2+3)

A hotel room with a bed, desk, chair, TV, and a view of the outdoors.

Bungalow, Connecting Rooms (Bay 2+3)

  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Double Room, Sea View (Priority Location)

A resort with a pool, palm trees, and a view of the ocean.

Double Room, Sea View (Priority Location)

  • Sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Bungalow Panoramic Sea View 2+1

A modern hotel room with a large bed, a desk, and a view of palm trees and the ocean.

Family Bungalow Panoramic Sea View 2+1

  • Sea view
  • 26 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Bungalow Panoramic Sea View 2+2

A modern hotel room with a large bed, a desk, and a view of palm trees and the ocean.

Family Bungalow Panoramic Sea View 2+2

  • Sea view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Bungalow, Garden View (2 Adults & 1 Child)

Desk, blackout curtains, free cots/infant beds, free WiFi

Family Bungalow, Garden View (2 Adults & 1 Child)

  • Garden view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Family Bungalow, Garden View (2 Adults & 2 Children)

Desk, blackout curtains, free cots/infant beds, free WiFi

Family Bungalow, Garden View (2 Adults & 2 Children)

  • Garden view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Family Bungalow, Garden View (3 Adults)

A hotel room with a bed, two bedside tables, and a wall with tree and bird decals.

Family Bungalow, Garden View (3 Adults)

  • Garden view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Family Bungalow, Garden View (3 Adults & 1 Child)

A bunk bed room with a built-in desk and a view of the outdoors.

Family Bungalow, Garden View (3 Adults & 1 Child)

  • Garden view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Family Bungalow, Garden View (4 Adults)

A bunk bed room with a built-in desk and a view of the outdoors.

Family Bungalow, Garden View (4 Adults)

  • Garden view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Family Bungalow Panoramic Sea View Sharing Pool 2+1

A balcony with a view of the sea, a pool, and a table with chairs.

Family Bungalow Panoramic Sea View Sharing Pool 2+1

  • Ocean view
  • 27 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Bungalow Panoramic Sea View Sharing Pool 2+2

A balcony with a view of the sea, a pool, and a table with chairs.

Family Bungalow Panoramic Sea View Sharing Pool 2+2

  • Sea view
  • 27 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Bungalow Panoramic Sea View Sharing Pool 3

A balcony with a view of the sea, a pool, and a table with chairs.

Family Bungalow Panoramic Sea View Sharing Pool 3

  • Ocean view
  • 27 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Bungalow Panoramic Sea View Sharing Pool 3+1

A pool area with lounge chairs and a covered seating area, surrounded by buildings and palm trees.

Family Bungalow Panoramic Sea View Sharing Pool 3+1

  • Ocean view
  • 23 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Bungalow Panoramic Sea View Sharing Pool 4

A pool area with lounge chairs and a covered seating area, surrounded by buildings and palm trees.

Family Bungalow Panoramic Sea View Sharing Pool 4

  • Ocean view
  • 23 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Bungalow, Private Pool, Sea View (Panoramic 2 adults)

A poolside area with lounge chairs, a clear view of the ocean, and a decorative fence.

Bungalow, Private Pool, Sea View (Panoramic 2 adults)

  • Sea view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Bungalow, Sea View

A modern hotel room with a large bed, a desk, and a balcony with a view of palm trees.

Bungalow, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Room, Garden View

A hotel room with a bed, a desk, a chair, a small stool, a mirror, and a view of palm trees and buildings through a large window.

Standard Room, Garden View

  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Room, Sea View

A coastal hotel with a view of the sea, palm trees, and sun loungers.

Standard Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite, Sea View

Suite, Sea View | View from room

Suite, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Room

  • Sleeps 9

Room

  • Sleeps 9

Room

  • Sleeps 9
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About the area

Located in Mylopotamos, Iberostar Waves Creta Panorama & Mare is near the beach. Great Gate and Venetian Loggia are local landmarks, and some of the area's activities can be experienced at Horse Park Rethymno and Rethymno Marina. Travelling with kids? Consider Reptisland and Paleontological Museum. Take the opportunity to explore the area for water adventures such as windsurfing. Visit our Lavris travel guide
Map
Panormos Beach, Lavris, Mylopotamos, Crete Island, 74100

What's nearby

  • A harbor with several boats docked, a flag on one boat, and buildings in the background.
    Rethymnon Venetian Port
    24 min drive - 21.3 km
  • Geropotamos Beach
    9 min walk - 0.8 km
  • Town Beach
    18 min drive - 17.8 km
  • University of Crete
    27 min drive - 23.9 km
  • Georgioupolis Beach
    42 min drive - 43.6 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis)
    56 min drive

Restaurants

  • Coffee Boss
    4 min drive
  • Elia Cafe Bar
    4 min drive
  • Cigar Bar
    14 min walk
  • The Anchor, Panormo Beach
    4 min drive
  • Zeno Lobby Bar
    12 min walk

About this property

Iberostar Waves Creta Panorama & Mare

  • Upscale family-friendly hotel
  • Take advantage of a poolside bar, a terrace and shopping on-site at Iberostar Waves Creta Panorama & Mare. Indulge in a massage, a facial and a body treatment at the on-site spa. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. Enjoy on-site activities, such as basketball, volleyball and archery. Stay connected with free in-room WiFi, and guests can find other amenities, such as mini golf and a coffee shop/cafe.
  • Other perks at this hotel include:
    • 2 outdoor pools and an indoor pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Tennis courts, babysitting (surcharge) and luggage storage
    • A 24-hour front desk, a lift and a nature reserve
  • Room features
  • All 454 individually furnished rooms offer perks such as air conditioning, as well as amenities such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with eco-friendly toiletries and baths or showers
    • TVs with satellite channels
    • Balconies or patios, wardrobes/cupboards and fridges

All-inclusive details

  • All-inclusive room rates at Iberostar Waves Creta Panorama & Mare are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals and snacks included

Land activities

    • Fitness facilities
    • Volleyball

Entertainment

  • On-site entertainment and activities

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 3 restaurants
  • 8 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Zorbas Greek Tavern

Things to do

  • 2 outdoor pools
  • Archery
  • Basketball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Built in 1997
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimming costumes, sleeveless clothing, flip-flops are not permitted and closed shoes are required.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property is closed between 1 November and 14 April.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Free cots are available on request at the property

Payment types at the property

Diners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Does Iberostar Waves Creta Panorama & Mare have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool.

Is Iberostar Waves Creta Panorama & Mare pet-friendly?

No, pets are not allowed at this property.

How much is parking at Iberostar Waves Creta Panorama & Mare?

Self-parking is free at this property.

What time is check-in at Iberostar Waves Creta Panorama & Mare?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Iberostar Waves Creta Panorama & Mare?

Checkout is at noon.

Are there all-inclusive benefits at Iberostar Waves Creta Panorama & Mare?

Some rate plans available at this hotel are all-inclusive.

Where is Iberostar Waves Creta Panorama & Mare located?

This family-friendly Mylopotamos hotel is located near the beach, within 3 mi (5 km) of Limni Beach, Church of Agios Yiorgos and Sfagia Beach. Geropotamos Beach and Spilies Beach are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Iberostar Waves Creta Panorama & Mare Reviews

8.6

Excellent

8.8

Cleanliness

7.8

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 135 out of 291 reviews
Rating 8 - Good. 105 out of 291 reviews
Rating 6 - Okay. 35 out of 291 reviews
Rating 4 - Poor. 8 out of 291 reviews
Rating 2 - Terrible. 8 out of 291 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You cannot fault this hotel. The rooms were bright,spacious and the beds were oh so comfortable. There was a wide and varied choice of food. But I think what stands out the most was the exceptional staff. Their customer service was second to none. Nothing was too much trouble. They were flexible and helpful. I would especially like to mention both Lisa Smith in guest services and Despina who was serving in the water park bar. Both went out of their way to be kind, helpful and extremely friendly. I would also like to mention the new water park. The variety of slides appeals to all ages and the splash pad is excellent for smaller guests. Overall we had a fantastic stay.
Stayed 9 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Loved every second at this hotel. The staff are the stars of the show - nothing is too much trouble, aswell as the lovely new rooms, the gardens, the food, the view - outstanding. I don’t usually got to the same place twice but seriously thinking about coming again next year.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, very friendly and inviting staff beautiful grounds. Lots to do and see. Food was amazing. Great spot for my wife and I during our honeymoon will come back again for sure
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful holiday! Thank you so much to all the staff at Iberostar Creta Panorama e Mare, you are sensational in every way! We felt welcomed by family, we felt at home!
Stayed 7 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the gardens and the stunning seaview from roon.
Stayed 7 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay, the grounds and coves were so beautiful, water so clear, staff so caring and friendly, plus great food and entertainment program. Thank you and we'll be back😊
Stayed 5 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, especially the newly renovated family bungalows. Very friendly helpful staff lovely wide selection of food and plenty to do for the kids and spacious pools. There was an issue with the aircon on the first day but the staff quickly logged it and was fixed by the next morning. Only thing they could improve on would be the pool tables and arcade, very dated most machines were broken but this did not take anything away from the stay which was lovely.
Stayed 5 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
They offered us a fully new renovated room however was in front of hotel entrance. We saw ocean view from an angle. The non smoking room we asked was fine but 2 neighbors smoked. Biggest issue. No beach!!!!!! Lots of pools and hotel is more for families. Restaurants closed ala carte. Italian restaurant disorganized and food was awful. We left after 2 bites. Buffet closes at 9:30 pm they clear up at 9. Day buffet opens 12;30 and closes 2. No food left for late birds that go to beaches and shop or excursions. The grounds are kept clean and maintained. That’s why we gave it a good rating. Front desk disorganized upon checkin. No checkin counter. It’s a mess and you have to present your passport 3x cause 3 different people bounce you at around. This iberostar does not represent others we’ve been at.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and family friendly experience. The staff were friendly and helpful, overall an excellent stay. The only complaint would be that dinner at 2 of the 4 restaurants felt a little like a conveyor belt where the priority seemed to be getting us fed and out as quickly as possible rather than having us enjoy the dining experience. With that said the experience at the other 2 restaurants was excellent.
Stayed 10 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best choice for our last week in Greece, after 3 weeks trip around the country. Great facility, great food, great service. Perfect ground base to see Crete, as well. Free towels and sun beds (it was nice surprise after visiting Rhodes before)
Stayed 7 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hols

The stay was amazing. One of the better holidays we've had. The staff was very friendly and helpful. The hotel and the grounds were very clean, and comfortable. Loved everything about the hotel.
Stayed 7 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bays for swimming and relaxing are great. It could however do with a few more sun shades and sunbeds by these bays. I also dislike the towels being left on sunbeds early in the morning - and the people not turning up until midday.
Stayed 8 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The property, room and staff were wonderful. The food, however, was not. Very limited options and on occasion not edible - mainly the chicken. Fish was mainly fine but they don't do a very good job deboning.
Stayed 6 nights in May 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had several problems with getting lost at the property, no signs to orientation where you are. The management especially at night were constantly asking if we were lost again. We have been at other resorts in the Caribbean that were better laid out. But overall we had a family reunion with 36 people for our boy's wedding. Beautiful resort but need manager customer service review policy.
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is a dream. It is unbelievably beautiful, green, with tropical trees (palms) and a very friendly staff. For us, this was a first time in such a huge resort. We were mostly positively impressed. A huge enterprise of staff in different roles are there to help and serve you. Many activities in the resort, although we mainly did not stay in the hotel at the day time, but you can. Mixed audience, both families with kids and young couples, or elderly couples. Mostly German, French, Russian and Polish. We had rented a car, so we mostly roamed in the island of Kreta. Food was delicious and the view on the terrace is amazing. The interior of the room feels old and used compared to the setting and view of the resort. This could have been and should have been improved / renovated. on the first day we had a hard time after finding some hair on the bedsheets, but the staff tried to help us by cleaning again.
Stayed 8 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Wonderful views, beautiful hotel, good food and enough variety, very friendly staff and the most amazing animation team. We arrived quite late at night and the check-in went smoothly and there was even the possibility to get something to eat at the restaurant. One thing that was a bit overwhelming was the amount of information during check-in (opening-closing hours of different restaurants and kiosk, beach towels, etc), especially late at night and after quite a long trip. But the staff kindly explained everything again the next morning and there are also timetables in the elevators and an activities schedule on the screen downstairs. Things we had some trouble with were the sharp edges of the fence around the football field (a hole in the ball and a crying kid after less than 20 minutes) and the loud noise you would hear when the neighbours flushed the toilet. That was something unexpected the first morning, but after that we got used to it. Despite the (to us small) inconveniences, we had a great holiday and we will definitely come back.
Stayed 9 nights in Apr 2023
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The property of this hotel is massive, which is absolutely amazing. There’s so much to see and do at the hotel alone. The middle beach was lovely, and the variety of pools made it easy to find a chill place to swim every day. The food was also great at the buffet and BBQ restaurants, as well as at the Zorbas Tavern for lunch. However, the themed dinner at the Zorbas Tavern was awful. The food was absolutely randomly thrown together with no rhyme or reason. The staff at this hotel was also mostly unpleasant, with no desire to provide worthwhile customer service. Most of them appeared as though they didn’t enjoy being around people. The cleanliness of this hotel was also very concerning. Time and time again, we would find extremely filthy dishes and cups in the stacks of “clean” dishes and cups. The floors of most places were also often sticky and unpleasant. The majority of guests here are also unpleasant to be around, as they have no regard for those around them. They’ll make messes, leave trash everywhere, reserve lounge chairs that they’ll only use for an hour of the day at most — and the staff just let them get away with it.
Stayed 7 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Das Essen im Hotel war fantastisch und vielfältig.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel environnement, très propreet bonne cuisine
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne und große Hotelanlage für Familien! Wir kommen sehr gerne wieder!
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nous avons passé un agréable séjour - les enfants se sont bien amusés :)))
Stayed 10 nights in Aug 2025
Verified review

8/10 Good

Liked: Staff & service, room comfort

Erfahrungen Hotel Iberostar

Zimmer Bungalow war OK. Leider 3 Tage lang ein Problem mit Ameisen im ganzen Raum🤢. Wurde erst nach 3 maligen beanstanden in Ordnung gebracht.😒 Am 5 Tag ist das Wasser in der Dusche nicht bzw. nur sehr langsam abgelaufen. Leider ist die Lage des Zimmers, Parterre und direkt vor einem allgemeinen Pool. Verpflegung und Auswahl waren sehr gut 😀Für ein 4⭐plus Hotel hätte ich mehr erwartet. Am Empfang leider Niemand der Deutsch spricht.
Ameisen Plage im Zimmer
Stayed 6 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Schönes Resort und durch die kleinen Bungalow sehr ruhig. Im Inkl Restaurant wäre eine bessere Organisation wünschenswert und das beim Abendessen wenigstens eine Flasche Wasser inkl wäre. Housekeeping kam trotz bitte Nicht Stören Schild rein, das war nicht so schön. Personla war freundlich und sehr bemüht, manchmal sogar zu sehr
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel war wirklich gut. Es gibt nicht negatives zu berichten, außer das der Pool bereits um 18.00 Uhr abgesperrt wurde und erst ab 10.00 Uhr morgens wieder geöffnet wurde.
Stayed 12 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heerlijk verblijf van 17 nachten gehad op dit resort. Op de dag van de aankomst, bleken wij de eerste gasten van het nieuwe seizoen te zijn en kregen daardoor een gratis upgrade naar een suite met zeezicht. Gevulde koelkast en hele nette suite. Dat was met 2 kinderen een heerlijke verassing! Schoonmaakster kwam elke dag, elke dag schone handdoeken, een net schoon bed, dát was alleen al vakantie! Smorgens en savonds aanschuiven bij een heerlijk buffet met elke dag een ander thema. Super goed eten en ruime keuze! Accomodatie heeft een enorm aantal buiten en binnenzwembaden, prive strand en speeltuintjes. Een leuke kidsclub met lieve meiden. Enige minpuntje voor ons was het erg koude zwembad en gebrek aan bijvoorbeeld een glijbaantje of speelmogelijkheden in het zwembad. Wij hadden een huurauto en dat was erg fijn want er is niets op loopafstand vanuit het resort. We hebben een heerlijke vakantie gehad en ook mede door het enorm gastvrije en vriendelijke personeel.
Stayed 17 nights in Apr 2024