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"The elevators were broken with no warning to customers thst were prepaid. I had an 80 year old with me and a disabled person that were required to walk up stairs with all of our bags. The young man at the front desk was helpful but his manager who he had to call stated that they can not give something from nothing and her only option was to cancel the room at 9 pm at night that I had already paid for and have me and my family of six look for another room in a city we didn't know late at night."

"The room was very spacious, clean, and a/c was cold...bed was comfortable and the staff was friendly and efficient. Breakfast was excellent and hot featuring pancakes, scrambled eggs, onelets, sausage, hash browns, bacon, home-made biscuits and gravy... Three differents muffins, cold cereals, and variety of yoplait yogurts were also offered. Staff was friendly and courteous and kept dining area well stocked. Shout out to Brady for his great attitude and friendly, making check-in a pleasure."

"Very spacious room however the AC unit was not properly working. Breakfast preferably the eggs could’ve been a little bit better to my liking overall staff was really friendly, but the AC issue was our main thing."

"⭐️⭐️⭐️⭐️⭐️ We had such a wonderful stay at The Burgundy Hotel! The hotel was beautiful, very clean, comfortable, and most importantly, quiet. My husband and I were looking for a peaceful little getaway where we could relax and enjoy some downtime together, and this was perfect. Everything felt welcoming and well cared for, and we truly enjoyed our stay. It was exactly the quiet time we needed. We will definitely be coming back!"

"The front desk staff was excellent. Very nice and helpful. Greeted with smiles each day. Very nice"

"Fue una experiencia muy buena"

"Room was great, very clean. All the staff were very friendly. Good selection at the breakfast, my husband got an omelette and liked it. We would stay there again. I just wish parking was free."

"My only suggestion will be to have few more breakfast options for vegans"

"Excellent"

"Clean rooms and peaceful ,free parking"

"Don't do business with this property! Our room was infested with carpet bugs. We approached the front desk and spoke with the manager, he was not responsive and told us to contact Expedia. No apology was offered or resolution to the problem. We quickly departed. Expedia says they are unable to reach anyone at this property and won't refund our money from a two-night stay, although we left early. I don’t believe Expedia can’t get a response via email, phone or somehow connect with the Spark to...

"The cleanest rooms around"

"Property was recently renovated and clean, and staff were helpful and friendly. Fitness facility was also nice. There wasn’t a hair dryer in the room—not a deal breaker, but not helpful either. And one actual complaint: The shower was SO slippery that I almost fell getting in and out! Not sure if it’s cleaning products or what, but definitely something to watch."