Dear Remo,I am sorry to hear that your experience with our hotel was less then satisfactory. Our records indicate that you did not show up for your reservations so interactions you may have had might not have been with the hotel directly but with Expedia.We are hoping your future interactions with Expedia and our hotel are more satisfactory.Sincerely,Craig BoehmDirector of Rooms

Dear David and Cora-lee,Thank you for taking the time to review your recent stay with us. I am sorry to hear that the additional charge for parking was missed at time of booking. This is something unfortunately that with being a downtown hotel is a reality in most major cities now.We are hoping any future stays with us are surprise free.Sincerely,Craig BoehmDirector of Rooms

Dear Ryan,Thank you for taking the time to give our hotel a 5 star review it is greatly appreciated.The team is looking forward to your next stay with us.SincerelyCraig BoehmDirector of Rooms

Dear Shelly,Thank you for taking the time to review your recent stay with us. I do apologise that your stay was not perfect as your scores of 3 out 5 are a little lower then we are used to getting,We are looking forward to your next stay with us being amazing.Craig

Dear Anli,Thank you for taking the time to give our hotel a 5 star review. I am excited to say as of today all lower lobby renovations are finally completed and should not be a issue for our guests thank you for being patient with us through this processSincerelyCraig BoehmDirector of Rooms

Dear Emma,Thank you for taking the time to give our hotel a 5 star review. I am sorry to hear about the heating and cooling issues you faced during your stay, if ever faced with a similar situation at our hotel please don't hesitate to contact the front desk the typically can get these items sorted out to your liking fairly quick.The team is looking forward to your next stay with us.SincerelyCraig BoehmDirector of Rooms

Dear Kris,Thank you for taking the time to give our hotel a 4 star review it is greatly appreciated.We are looking forward to your next stay with us.SincerelyCraig BoehmDirector of Rooms

Dear S,Thank you for taking the time to give our hotel and your stay with us a very in-depth review. I can't agree more with your comments on Rona she is truly a guest services superstar. I will be sure to share you comments with her.The team is looking forward to your next stay with us.SincerelyCraig BoehmDirector of Rooms

Dear Lu,Thank you for taking the time to give our hotel a 10 star review it is greatly appreciated.The team is looking forward to your next stay with us.SincerelyCraig BoehmDirector of Rooms

Dear Shawn,Thank you for taking the time to give our hotel a 4 star review it is always appreciatedWe are looking forward to your next stay with us.SincerelyCraig BoehmDirector of Rooms

Dear Wendy,Thank you for taking the time to give our hotel a 5 star review it is always great to hear such positive feedback from our guests.The team is looking forward to your next stay with us.SincerelyCraig BoehmDirector of Rooms

Dear Lisa,Thank you for taking the time to give our hotel a 5 star review it is greatly appreciated.The team is looking forward to your next stay with us.SincerelyCraig BoehmDirector of Rooms

Dear Salvemar,Thank you for taking the time to give our hotel a 5 star review it is greatly appreciated.The team is looking forward to your next stay with us.SincerelyCraig BoehmDirector of Rooms

Dear Shauna,Thank you for taking the time to give our hotel a 10 star review it is greatly appreciated.The team is looking forward to your next stay with us.SincerelyCraig BoehmDirector of Rooms

Dear Clavier,Thank you for taking the time to review your stay, I am sorry your stay was less perfect.If there is ever a issue during a stay we encourage guests to call the front office team as they can usually resolve the issue quite quickly.Sincerely,Craig BoehmDirector of Rooms

Dear Matthew,Thank you for taking the time to review your stay, I am sorry your stay was less perfect.If there is ever a issue during a stay we encourage guests to call the front office team as they can usually resolve the issue quite quickly.

Dear Penni,Thank you for taking the time to review your recent stay with us. I am sorry to hear that there was some confusion on the stay cleaning process, as of Oct. 1 we have reverted back to daily cleaning for all rooms and back to a opt out model if you do not require it.We are looking forward to your next stay with us being more enjoyable and issue free.Sincerely,Craig BoehmDirector of Rooms

Dear Charla,Thank you so much for the 5 star review it is always great to see such positive scores from one of our guests.The team is looking forward to your next stay with us.SincerelyCraig BoehmDirector of Rooms

Thank you for taking the time to review your recent stay with us. I am sorry to hear that your stay was less then perfect. We have sent a communication to your email to get a little more information.Thank you for bringing this to our attention to investigate.Sincerely,Craig BoehmDirector of Rooms

Dear Trevor,Thank you for taking the time to review your recent stay with us. Unfortunately parking in the downtown of any major city does have a cost associated with it but it is something we monitor closely to ensure that we are offering our guest the best value possible when it comes to it.We are looking forward to your next stay with us.Sincerely,Craig BoehmDirector of Rooms

Dear Colin,Thank you for taking the time to give our hotel a 5 star review. We are looking forward to wowing you again on your next stay with us.Sincerely,Craig BoehmDirector of Rooms

Dear Mike,Thank you for taking the time to review your recent stay with us. It is always a pleasure to see 10 star reviews.Sincerely,Craig BoehmDirector of Rooms

Dear Meg,Thank you for taking the time to review your recent stay with us. It is always a pleasure to see 10 star reviews.Sincerely,Craig BoehmDirector of Rooms

Dear Aaron,Thank you for taking the time to review your recent stay with us. It is always a pleasure to see 10 star reviews.Sincerely,Craig BoehmDirector of Rooms

Dear Kevin,Thank you for taking the time to review your recent stay with us. I am sorry to hear that there was a issue with the HVAC unit in your room. If for any reason you ever have a issue with your stay please contact our front desk team and they would be more than happy to find a solution during your stay.We are looking forward to your next stay with us being more enjoyable.Sincerely,Craig BoehmDirector of Rooms

Dear Alexis,Thank you for taking the time to review your recent stay with us. It is always a pleasure to see 5 star reviews.Sincerely,Craig BoehmDirector of Rooms

Dear Cory,Thank you for taking the time to review your recent stay with us. It is always a pleasure to see 3 star reviews.Sincerely,Craig BoehmDirector of Rooms

Dear Guest,Thank you for taking the time to review your recent stay with us. I am sorry to see that your stay was less then perfect, if at anytime you are having a issue while staying with us in the future please contact the front desk and they would be more then happy to find a resolution for you during your stay.Sincerely,Craig BoehmDirector of Rooms

Dear Tamer,Thank you for taking the time to review your recent stay with us. It is always a pleasure to see 5 star reviews.Sincerely,Craig BoehmDirector of Rooms

Dear Sandy,Thank you for taking the time to review your recent stay with us. It is always a pleasure to see 5 star reviews.Sincerely,Craig BoehmDirector of Rooms

Dear Anna,Thank you for taking the time to review your recent stay with us. It is great to hear that you decided to give our hotel as stay and more importantly loved it. We are looking forward to being your home away from home when you are in Regina.Sincerely,Craig BoehmDirector of Rooms

Dear Joel,Thank you for taking the time to review your recent stay with us. It is always a pleasure to see 4 star reviews.Sincerely,Craig BoehmDirector of Rooms

Dear Anita,Thank you for taking the time to give our property a 10 star review it is very much appreciated.Craig BoehmDirector of Rooms

Dear Angela,Thank you for taking the time to review your recent stay with us. It is always a pleasure to see 5 star reviews.Sincerely,Craig BoehmDirector of Rooms

Dear Tracey,Thank you for taking the time to give our property a 5 star review it is very much appreciated.Craig BoehmDirector of Rooms

Dear Ryan,Thank you for taking the time to give our property a 5 star review it is very much appreciated.Craig BoehmDirector of Rooms

Dear Sheila,Thank you for taking the time review your stay and share such amazing comments about one our associates. I will be sure to celebrate them with her and the team.Craig BoehmDirector of Rooms

Dear Mark,Thank you for recent review our hotel. I am sorry to hear that your stay was not perfect due to a change in your travel plans. Typically we are willing to work with our guests as much as possible but unfortunately on occasion where the hotel is high occupancy or a guest books a heavily discounted non refundable room we are unable to assist. We are looking forward to any future visits to our hotel being a better experience.Craig BoehmDirector of Rooms