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InterContinental Presidente Puebla by IHG

4.0 star property
Travelers can savor international cuisine at three distinct restaurants, rejuvenate with spa treatments, and experience attentive service from the friendly staff

Choose dates to view prices

The InterContinental Presidente Puebla offers a complete experience with three on-site international cuisine restaurants and a spa with rejuvenating massages. Guests enjoy the shopping options and free in-room WiFi. The helpful staff consistently receives positive reviews.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is ฿2,739
฿3,259 total
includes taxes & fees
14 Jun - 15 Jun

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About this property

InterContinental Presidente Puebla by IHG

  • Upscale hotel near Zócalo de Puebla
  • Take advantage of a corner/local shop, a terrace and an art gallery on-site at InterContinental Presidente Puebla by IHG. Treat yourself to a deep-tissue massage at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and more. In addition to shopping on-site and a garden, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • An outdoor pool and a children's pool, along with sunloungers
    • Free self-parking and valet parking
    • Buffet breakfast (surcharge), a shopping centre shuttle and wedding services
    • 5 meeting rooms, tour/ticket information and a front desk safe
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 200 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
  • More amenities include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and hairdryers
    • 42-inch LCD TVs with premium channels
    • Wardrobes/cupboards, free infant beds and video game consoles

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 70 per pet, per night, plus a one-off cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 12.5 for children
  • Pet fee: USD 70 per pet, per night plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does InterContinental Presidente Puebla by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at InterContinental Presidente Puebla by IHG?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at InterContinental Presidente Puebla by IHG on 14 Jun 2026 start from ฿2,739, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Presidente Puebla by IHG pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 30 kg per pet. There's a fee of USD 70 per pet, per night. A cleaning fee of USD 100 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at InterContinental Presidente Puebla by IHG?

Self-parking and valet parking are free at this property.

What time is check-in at InterContinental Presidente Puebla by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at InterContinental Presidente Puebla by IHG?

Checkout is at 1 PM.

Where is InterContinental Presidente Puebla by IHG located?

Situated near the airport, this spa hotel is within 1 mile (2 km) of Fuente de los Frailes and Galerías Serdán. Museo del Ferrocarril and National Museum of Mexican Railroads are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 720 out of 1001 reviews
Rating 8 - Good. 157 out of 1001 reviews
Rating 6 - Okay. 65 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, beautiful pool, attentive staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome breakfast, great location, beautiful hotel
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Philippe Abel

Liked: Cleanliness, amenities, property conditions & facilities
Intercontinental is like a resort in the city, nice heated outdoor pool, Gym, Spa and a cozy lobby bar. Service stands out as well as the well served breakfast buffet. Thumbs Up !
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Michele

Liked: Cleanliness, property conditions & facilities
We stayed here as a family of three in a king room with a sleeper sofa. While the sofa bed was unfortunately uncomfortable—you could feel the springs—it was manageable for a short stay. The staff were very friendly and helpful, which made a big difference. Having a car rental on site was extremely convenient, and it was easy to get Ubers to and from the center of town, which was only about 10–15 minutes away. The breakfast buffet was excellent and a real highlight of our stay. Overall, a good experience, though the sofa bed could definitely use an upgrade.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Israel

Liked: Staff & service
Not a fan of peto friendly in hotel restaurants.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

ADOLF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms,good breakfast, staff very helpful
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good , and it was a very relaxed experience
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent!! The staff and service was outstanding!! definitely will return
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

HECTOR PALMEROS

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jose Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

León

Liked: Cleanliness, property conditions & facilities
Ni e place to stay
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness
Great breakfat, excellent property
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Iliana Elizabeth

Liked: Cleanliness, staff & service
Mm
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

David

d
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Magali

Liked: Cleanliness, amenities, property conditions & facilities
Great staff , Beautiful hotel . A bit noisy because New Years celebrations . My Hotel option when visiting Puebla . 3rd time visiting and stayed at same hotel
Children room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice and helpful, the facilities were great, overall one of the best stays
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Victor Hugo

*****
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente!!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Maria Mercedes

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property that still does everything right!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service
Excelente
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Samuel

Liked: Cleanliness, property conditions & facilities
The bedroom need to be updated
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

José

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
-
Stayed 3 nights in Dec 2025