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"Super friendly welcome, lovely cool and clean rooms."

"Stopped off in Laon on a trip to Switzerland. The hotel is located in the middle of town right next to the cathedral with an attractive square in front. A lovely stay with a very nice meal on the terrace in the evening. A very nice breakfast personally served. We parked in a public car park a 5 minute walk away. "

"The staff was very helpful and friendly. There is also a swimming pool and ice rink combined across the street"

"Good stay"

"Love this place, can't get enough of it. Came with my daughter on way to the Alps. Perfect location. Every time I stay here I get wonderful treatment from all the staff. The spa area is beautiful and so relaxing after a long journey. Dinner amazing as usual and to top it all we were yet again upgraded !! Roll on next trip."

"Poor check in service which is confusing. Sent to Kyriad which is near another hotel with similar name. Very poor idea. Full of workmen who have no respect for other guests"

"Very helpfull staff room was clean and tidy nice deep bath only problem i wasnt given the pass code for the gate and the wificode was illedgable needs to be written downclearly"

"Excellent location in Laon. Husband and wife staff were extremely friendly and helpfull. We'd hoped to dine on site for our evening meal. Their restaurant was closed and they found us an alternative restaurant and made a dinner reservation for us. I was recovering from a cold and the owner prepared me a hot lemon honey and ginger drink to have before I went to bed. Even made me one the following morning. To some the hotel may feel dated, but out group of 8 loved the sense of history the hotel had. The building has heritage status and should I ever find myself back in Laon, I would definitely stay here again. "

"The chalet was clean, although small, there was sufficient space for our motorcycle gear and space outside to leave luggage. The area around the lake is good for walking and due to it being end of season, very quiet throughout the day and night. The breakfast service was poor and does not represent good value. The first day there were no bowls for creals and no clean tea mugs. On the second day we were the only two diners. The cleaners were in the room drinking coffee when we arrived so there was not enough coffee left. I asked for more, they gave us a flask, locked the service room and left. They hadn't made more coffee but simply topped up the flask with water so the last bit we had was undrinkable. We then realised they had locked away the breads and croissants, leaving us nothing to eat. I told the office about this and as we had only eaten half a breakfast I asked for a refund of one but this was refused. We had a long ride that day and wanted a good start to the day, not to pay for the cleaners' breakfast. Overall the stay was good and I recommend it to others but advise against having the breakfast. "