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Master Premium Palace

2.5 star property
Hotel in Porto Alegre with free breakfast and fitness centre

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Photo gallery for Master Premium Palace

Reception
Living area
Dining
Exterior
Deluxe Double Room | Minibar, in-room safe, free wired Internet

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, free wired Internet

Deluxe Double Room

Highlights

Air conditioning
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, free wired Internet

Standard Double Room

Highlights

Air conditioning
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, free wired Internet

Standard Twin Room

Highlights

Air conditioning
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Rua Senhor dos Passos, 221, Centro, Porto Alegre, RS, 90020-180

What's nearby

  • Holy House of Mercy Hospital - 6 min walk - 0.5 km
  • Porto Alegre Public Market - 6 min walk - 0.6 km
  • Moinhos de Vento Hospital - 3 min drive - 2.0 km
  • Walk of Fame - 3 min drive - 2.3 km
  • Beira-Rio Stadium - 7 min drive - 5.4 km

Getting around

  • Mercado Station - 10 min walk
  • Aeromóvel Station - 16 min drive
  • Porto Alegre (POA-Salgado Filho Intl.) - 15 min drive

Restaurants

  • ‪Confeitaria Princesa - ‬2 min walk
  • ‪Bar e Café Don Feliciano - ‬3 min walk
  • ‪Cafeteria Madri - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Marzana Confeitaria - ‬3 min walk

About this property

Master Premium Palace

Hotel located in Centro Historico
Free breakfast, a rooftop terrace and dry cleaning/laundry services are just a few of the amenities provided at Master Premium Palace. In addition to a bar and a gym, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Self-parking (surcharge), a front desk safe and a lift
  • Free newspapers
Room features
All 106 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free Internet and safes.
Extra conveniences in all rooms include:
  • Cable channels and phones

Languages

English, Portuguese, Spanish

Similar properties

1 bedroom, minibar, in-room safe, desk

Hotel Dan Inn Express Porto Alegre by Nacional Inn

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
6.8 out of 10, 631 reviews
The price is ฿1,059
฿1,167 total
includes taxes & fees
31 Jul - 1 Aug
Hotel Dan Inn Express Porto Alegre by Nacional Inn

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)

Food and drink

  • Free breakfast available
  • A bar/lounge

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service

Business services

  • Business centre
  • Conference centre (3,497 square foot of space)

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

Room amenities

Entertainment

  • Cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Master Palace Express Suítes
Master Palace Express Suítes Hotel
Master Palace Express Suítes Hotel Porto Alegre
Master Palace Express Suítes Porto Alegre
Master Premium Palace Porto Alegre, Brazil
Master Premium Palace
Master Premium Palace Porto Alegre
Master Premium Palace Hotel
Master Premium Palace Hotel Porto Alegre
Master Premium Palace Hotel
Master Premium Palace Porto Alegre
Master Premium Palace Hotel Porto Alegre

Frequently asked questions

Is Master Premium Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Master Premium Palace?

Self-parking is available for a fee.

Where is Master Premium Palace located?

Located in Centro Historico, this hotel is within a 5-minute walk of Rua da Praia, Our Lady of the Rosary Church and Santa Casa Historic Cultural Center. Holy House of Mercy Hospital and Post and Telegraph Offices are also within 10 minutes. Mercado Station is 10 minutes by foot and Rodoviaria Station is 12 minutes.

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Master Premium Palace Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 66 reviews
Rating 8 - Good. 33 out of 66 reviews
Rating 6 - Okay. 15 out of 66 reviews
Rating 4 - Poor. 3 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Felipe

Disliked: Property conditions & facilities, room comfort

Hotel em condições ruins

O quarto do hotel é bem antigo, com infiltração no banheiro (mofo no teto), cama quebrada, roupa de cama costurada e muito velha.

6/10 Okay

paulo ricardo

Disliked: Room comfort

Razoel

Hotel precisa mais de manutenção em seus aptos e melhorar a qualidade do café da manhã.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

RAFAEL

Liked: Cleanliness, staff & service, room comfort
Durante minha estadia, a internet do hotel ficou dois dias inteiros sem funcionar, o que prejudicou bastante as tarefas que tinha de realizar nesses dias. O aparelho de ar condicionado é antigo e creio que precisa ser trocado. Equipe e atendimento muito bons e quarto bastante amplo.

8/10 Good

Gilson d'Oliveira Rocha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi boa. atendimento da recepção muito bom;

6/10 Okay

Verified traveller

Liked: Room comfort

xxxx

Pessoal de portaria não foi atencioso - cheguei com várias caixas, noite chuvosa e fria. Não me ajudaram a tirar a bagagem do taxi, levar à recepção, da recepção ao elevador.

6/10 Okay

Verified traveller

Disliked: Room comfort
O apoio a remocao de bagagem foi pessimo, so tinha uma moca na rececpçao.

8/10 Good

ANDRE

Liked: Cleanliness, property conditions & facilities, room comfort
O único problema do hotel é o wi-fi, que não funcionava direito no quarto. Péssimo!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dirce Eleonora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Gilberto, santa maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terror tomar banho dentro de uma banheira desativada. Total falta de seguranca. Reclamei do fato d disseram que eu estava pagano valor inferior a tabela de balcão. Só que isso não foi informado na hora em que fiz a reserva. Frustrante. Não tem edredon, somente cobertor .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

ÉRICO, Passo Fundo RS

Liked: Cleanliness, room comfort
Sobre o hotel e localização sem reclamações, foi muito bom. Somente achei estranho não fornecerem notas fiscal referente a hospedagem, pois precisei comprovar os gastos e não tinha a nota.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Ar condicionado velho barulhento e com cheiro de mofo. Recepcionista mal educada demorou para fazer o check out e ignorou minha reclamação sobre o ar.

6/10 Okay

Helio, Santa Maria, RS

Liked: Cleanliness, property conditions & facilities

Boa avaliação do Hotel

Boa avaliação do Hotel.

10/10 Excellent

Rodrigo, Florianópolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeito

Excelente hotel, ótimo custo benefício.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Pessimo ar condicionado. Chuveiro sem box.

8/10 Good

Ronald J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In Porto Alegre First Time

Very Nice hotel Front Desk Clerk Gabriel is a 5 star employee very friendly, professional and a true customer advocate.

8/10 Good

vinicius, pelotas-RS

Liked: Cleanliness, property conditions & facilities

ótimo custo benefício

apenas o ar do quarto que tinha uma unidade externa muito barulhenta quando o aparelho desligava ao atingir a temperatura selecionada.

6/10 Okay

eleonor, florianopolis

Liked: Cleanliness, staff & service

ainda muito bom mas deve ser renovado

acho que o hotel está precisando de um up-grade, está meio "largado"

8/10 Good

Geazi Alexsandro

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Fábio, Salvador

Disliked: Cleanliness, staff & service

Café da Manhã e limpeza são uma tragédia!!!

Me hospedei no Hotel por uma noite, tinha como destino a Cidade de Gramado, entretanto, apesar da boa estrutura dos quartos, o hotel pecou muito no café da manhã (uma tragédia, salchichas cruas, café com sujeiras saindo do equipamento, pouquíssimas opções, muito ruim, caso de vigilância sanitária). Além disso, a banheira do quarto era tão mal limpa que era gordurosa de tanta sujeira. Não voltaria lá. Pensar que se chamam de Hotel Master "Premium".

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Bom

Não indico o bairro p/turismo; Silencioso, ideal para trabalho; Boa higiene, ruim apenas com reposição de toalhas, roupa de cama; Inclusive um dia fui obrigada a buscar papel higiênico na recepção; Reposição de itens inclusos na diária paga, pequenos mimos<>grande diferença para o cliente; Em um dia, a louça suja, foi deixada de molho (não causei desconforto no hotel, a equipe em geral me tratou de forma agradável); O atendimento tem sua excelência nos primeiros dias, posteriormente precisava solicitar alguma coisas, funcionava como se fossem várias empresas e eu cliente, tivesse que me comunicar entre elas, coisa mínimas. Nada que necessitasse pagar, gerar notas, etc; O café atendeu as expectativas, mais qualidade do que quantidade; Nos 3 primeiros dias algumas formigas apareceram no quarto, mas mostrei para a camareira a minha alergia, e as picadas, e que precisei de medicamento, prontamente ela cuidou/limpou todos cantos; O ar condicionado é springer, mas o quarto era tão espaçoso e arejado que não necessitei usar, para minha tranquilidade; Quarto lindo e espaçoso; A academia é excelente; Na saída ocorrem confusões com alimentos do frigobar. Se ocorrer nova estadia neste hotel, vou solicitar que removam os mesmos durante a minha permanência, pois vc acaba ficando em situação constrangedora.