The rooms are always clean and comfortable and staff are friendly and helpful. It’s an airport hotel so not much to comment on surrounding property but we have felt safe there. We always stay here at the beginning and end of our yearly Portland trip.
The building, staff, and breakfast are fabulous. It’s the airplane engine high voltage sound that’s the only problem. To some people it’s a deal breaker but to me I just consider the location.
It was convenient because it was next door to the coaching clinic that I was attending. I will stay here annually when I attend the clinic. I was happy with everything the hotel provided.
Room heater was very noisy. Room was dingy. No food service except for breakfast.
Colin
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Shawn, Front Office Manager วันที่ 6 มี.ค. 2024
Dear Colin,We are very sorry to hear the room did not meet your expectations, and we appreciate your feedback. We are looking into what repair the heater might need as a result.
Unfortunately I didn’t realize we couldn’t leave our car in the hotel parking lot when you book 3rd party. We planned on leaving our car a week and shuttling to the airport. The front desk lady was so nice about it and felt awful. She said it’s something fairly new because I have stayed places before through 3rd parties and left my car. Quite disappointing and made it much more of a fiasco to get to the airport. Otherwise the place was great!
Jennifer
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Theresa วันที่ 19 ก.พ. 2024
Hello Jennifer and thank you for taking the time to provide us a review. Please know that while we would have liked to have been able to provide you with your requested parking, we must comply within our legal restrictions. Hampton Inn- Portland (Oregon) Airport leases their land from the Port of Portland/Portland International Airport. The lease agreement does not permit the hotel to compete with their parking, thus we cannot provide parking beyond one's stay date unless it is sold in the proper manner. Third party agencies are aware of this restriction. The hotel does offer "parking packages" that must be booked directly with the hotel or via their official Hampton by Hilton website. It cannot be applied to any other type of rate plan. The hotel is also restricted to no more than 14 days of extended parking. We have two packages available. We welcome the opportunity to speak with you directly for any additional questions or concerns and truly hope that you are enjoying your trip. Thank you again,
10/10 ดีเลิศ
maureen
2 ก.พ. 2024
maureen
เข้าพัก 1 คืน, มกราคม 2024
10/10 ดีเลิศ
Linda, PEORIA
30 ม.ค. 2024
ชื่นชอบ: ความสะอาด
The room was very neat and looked clean, but had a slight musty smell that was disconcerting. Maybe it’s just the Portland damp?
Our stay was great. The beds were comfortable, rooms clean. Appreciated that there was coffee and the lobby every time we went through. The shuttle was pretty responsive and runs on demand. They don't really have a set schedule. The breakfast was typical hotel breakfast but everything seemed to be fresh and was kept very clean. Would definitely stay here again.
Nice room and clean. A little noisy with airplanes taking off and landing. But it seems to stop later at night. So it didn’t bother us at all. They do provide earplugs. Also a nice breakfast is provided if you are staying long enough to eat. Shuttle came just as we were getting to the desk to check out and we were able to get on it.