โรงแรมและที่พักพอยท์ ซาน หลุยส์

"Was not given the room types we reserved, one room had a chair, the other did not, one room had no hair dryer, the other did. Both bathrooms had mold and mildew in the showers, one shower was broken. Plumbing made horrible sounds at seemingly random times. Only positive about the experience was the price"

"Everything was great other than the AC not working very good"

"Clean room, good Beach view"

"We stayed here Saturday June 13th. Unfortunately there is a “culture “ of entitlement developing at this particular location. The bar and wait staff on the 9th floor lounge and the main floor bar treat the patrons with blatant disregard. We arrived late in the evening around 9:15 and went to the 9th floor lounge around 9:30 and were told they closed in 15 minutes so no food service. Then we went to the main floor bar where we learned there is no wait staff, which is fine but where to stand at...

"Clean room Parking"

"I requested a king size room with an ocean view. I got a room that looked out on the other hotel and if you lean out and turn you can kind of see the ocean. If you want an ocean view you should request the pool view that looks out on the ocean. The hotel was right across the road from the ocean which is what I wanted so I was happy with the hotel. Food was what you would expect for this price and the gym was okay."

"Paid a cash deposit, front desk came back and said the room smelled of smoke. No one smokes. When I mentioned it he shrugged, clapped his hands together and said well it does we can’t give you your deposit back. There was no talking, no listening about the people we saw walking around the property smoking. He didn’t care. So rude and dismissive."

"Couldn’t’ have been worse. Place should be completely renovated or condemned. Let the Corporate Executives stay there."

"Amazing little place not crazy far from beach so a 10/10 recommend"

"Excelente"

"I really enjoy this place.Every time we stay"

"We called and were lost because the address was not well defined and we thought we had been scammed. I finally found a real number to call to reach the hotel and not someone trying to sell me another room through a 3rd party and the guy at the desk answered and was helpful on the phone to let us know where the hotel was, although it is hard to get to and know where to enter, but when we got to the desk, he was a real jerk telling me things like “I don’t know why it was so hard for you, I was...

"We received the key went in the room and went back to get a refund extremely dirty felt extremely unsafe appeared a lot of doors have been kicked in over all I wouldn’t recommend anyone to stay there"

"We setup a reservation around 8am. We called around 10am to see if early check in was possible. I was told by a barely understandable person that 1pm would be early check in. We waited until 1pm. When we arrived, we were told that there is a $20 early check in fee. Also, there is a $20 key holding fee, this will come in later. She "waved" the fee, but the room she gave us wasnt even what we paid for. We paid for a two double beds and a kitchenette. What we got was 2 double beds, and a mini...

"The price matches the amenities."

"Definitely on the lower end of the Hilton Brand. The room was spacious and bed was comfortable. If you are going on a cruise or spending a majority of time at the beach then this hotel isn't bad at all."

"No coffee pot in room. No breakfast. People above us on 3rd floor made a lot of noise!! Will not stay again! Beds were double not queen."