Search Hotels Near Pleasant Road Beach, West Harwich

"When we arrived the room was not on the oceanside. We stayed there 1 night but we had people on both sides that were up until after 2. Walls are super thin so we dis not sleep. The next morning the girls at the desk gave us a new room for the inconvenience and it was so beautiful we decided to stay an additional night. The pool was across from our room and we were steps away from the ocean. We would 100% stay here again! "

"The resort itself is very nice. Private beach, hot tub and pool were very well maintained. The unit that we were given did not at all match the pictures on the website. We had booked a one bedroom suite. The unit given was on two levels with a spiral staircase. The bedroom was upstairs. The bathroom and kitchen areas were on the first floor. Based on pictures on the website, we had no reason to expect our room to be laid out like this. I complained at the front desk, and they did offer assistance. The employee Aiden at the front desk did everything in his power to help us come up with a solution. So thankful Aiden was working the front desk. We had booked through Expedia and after many many long phone calls I finally gave up on a trying to get a partial refund, but I feel like we are owed something. I feel that Expedia the booking site needs to fix this."

" the room, pool, hot tub, and staff were amazing. "

"Very nice place. And staff. "

"Very clean. Staff was awesome. I dropped my phone in the snow. We had a major snowstorm and the staff was so good helping me find it. They even cleaned off my car during the night and plowed me out. It is a great place to stay."

"Room was clean and staff was very helpful. "

"the shuttle stops running at 10pm which is a drag. Why not midnight. I called. When i arrived in my uber someone else was calling the front desk about the same thing."

"The place is beautiful and very clean. Hosts are lovely. Room well appointed and comfortable."

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