We spent one night in the hotel before heading out to one of the islands nearby. Overall the hotel looks very nice from pictures and from far away. It’s clear when you get in the room that it could use a deep clean. It wasn’t dirty per say but the bathroom probably hasn’t been scrubbed in months. The WiFi does not work, when you connect it says “no internet.” Few of the staff members speaks very little English. The biggest problem is more so with the area. There is only one taxi group so they charged us outrageous costs but there was no other form of public transportation or buses that we could have taken from the airport to the hotel and back. It says on this website that an airport shuttle is available under free amenities, however that is not the case. Grab quoted us 180 baht however it then said there were no available drivers. The taxi cost us 300 baht to go 15 min and the ride back to the airport cost us 350 baht and we had no choice but to pay the outrageous costs. There are street food stands outside but no restaurants. Luckily there is a 7/11 very close so we were able to buy water and snacks there. Additionally, there are no water filter stations in the hotel. They give you 2 complimentary bottles of water which are reused glass bottles. Plastic water bottles are available for purchase at double what 7/11 charges. Overall, it was fine for what we needed but definitely did not meet my expectations based on the online appeal. Spend $10 more for another hotel.