The Westin Phoenix Downtown

Property class: 4

Choose dates to view prices

A short walk from Phoenix Convention Center and Mortgage Matchup Center, The Westin Phoenix Downtown provides a terrace, a coffee shop/cafe and a garden. The on-site American cuisine theme restaurant, Jacy & Dakota's, offers breakfast, brunch, lunch, dinner and happy hour. Free WiFi in public areas is available to all guests, along with a library and dry cleaning/laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Parking available
The current price is ฿6,012
฿7,937 total
includes taxes & fees
31 Oct - 1 Nov

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Deluxe Room, 2 Queen Beds, City View

Room

Deluxe Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, and a television.

Deluxe Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(31 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Room

Club Room, 2 Queen Beds

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, and a television.

Club Room, 1 King Bed, City View

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, City View, Corner (Corner)

A hotel room with a large bed, a sofa, a small round table, a desk with a chair, and a TV.

Studio Suite, 1 King Bed, City View, Corner (Corner)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

A hotel room with a large window, a flat-screen TV, a dining table, and two chairs.

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Hearing Accessible)

A hotel room with a large bed, a desk, a chair, and a television.

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, a desk, a chair, and a television.

Deluxe Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a desk, a TV, and a view of the city.

Deluxe Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View (Hearing Accessible)

A hotel room with two beds, a desk, a TV, and a view of the city.

Deluxe Room, 2 Queen Beds, City View (Hearing Accessible)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (View)

A hotel room with a large bed, a desk, a chair, and a television.

Premium Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (View)

A hotel room with two beds, a desk, a TV, and a view of the city.

Premium Room, 2 Queen Beds (View)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a desk with a computer, a chair, a TV, a bench, and a wardrobe.

Executive Suite, 1 King Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a desk, a TV, and a view of the city.

Club Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a desk, a chair, and a television.

Club Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a desk, a chair, and a television.

Premium Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, City View, Corner (Hearing Accessible)

A hotel room with a large bed, a sofa, a small round table, a desk with a chair, and a TV.

Studio Suite, 1 King Bed, City View, Corner (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, a desk, a chair, and a television.

Club Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, a desk with a computer, a chair, a TV, a bench, and a wardrobe.

Executive Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, City View, Corner (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, a sofa, a small round table, a desk with a chair, and a TV.

Studio Suite, 1 King Bed, City View, Corner (Mobility/Hearing Access, Roll-In Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Located in Downtown Phoenix, a neighbourhood in Phoenix, The Westin Phoenix Downtown is in the entertainment district and near the airport. Biltmore Fashion Park and Scottsdale Fashion Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tempe Town Lake and Tempe Beach Park. Check out an event or a game at Mortgage Matchup Center, and consider making time for Phoenix Zoo, a top attraction not to be missed. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Phoenix travel guide
Map
333 N Central Ave, Phoenix, AZ, 85004

What's nearby

  • A modern building with a glass facade and a metal roof structure.
    Phoenix Convention Center
    3 min walk - 0.3 km
  • A modern building with a unique lattice facade and a sign reading "ARIZONA CENTER".
    Arizona Center
    5 min walk - 0.5 km
  • A modern building with a glass facade and a large parking lot in front.
    Mortgage Matchup Center
    8 min walk - 0.8 km
  • Chase Field stadium with its distinctive arches and illuminated signage.
    Chase Field
    10 min walk - 0.9 km
  • Arizona State University - Downtown Phoenix
    1 min walk - 0.1 km

Getting around

  • Van Buren - Central Ave Station
    3 min walk
  • Sky Harbor International Airport (PHX)
    14 min drive

Restaurants

  • Barrel & Bushel
    5 min walk
  • Chick-fil-A
    4 min walk
  • Cornish Pasty Co
    4 min walk
  • Starbucks
    3 min walk
  • Starbucks
    4 min walk

About this property

The Westin Phoenix Downtown

  • Upscale hotel near Phoenix Convention Center
  • Close to Mortgage Matchup Center and Chase Field, The Westin Phoenix Downtown provides a terrace, a coffee shop/cafe and a garden. The on-site American cuisine theme restaurant, Jacy & Dakota's, offers breakfast, brunch, lunch, dinner and happy hour. In addition to a library and dry cleaning/laundry services, guests can connect to free WiFi in public areas.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Valet parking (surcharge), express check-out and express check-in
    • Free newspapers, a banquet hall and 7 meeting rooms
    • Multilingual staff, wedding services and a front desk safe
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 242 rooms have comforts, such as first-run films and laptop-compatible safes, in addition to perks, such as air conditioning and bathrobes.
  • Other amenities include:
    • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with rainfall showers and baths or showers
    • 37-inch HDTVs with premium channels and first-run films
    • Recycling, fridges and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 36 per night; includes in/out privileges)
  • Secured valet parking on site (USD 46 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Jacy & Dakota's

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 9,308 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2010
  • Comprehensive food waste policy
  • Double-glazed windows
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 June to 10 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 kg per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night.
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 33.93 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Covered self-parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 5:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Westin Phoenix Downtown have a pool?

Yes, this property has an outdoor pool. Pool access is from 5:00 AM to 10:00 PM. The swimming pool is closed seasonally each year from June 1 until June 10.

How much does it cost to stay at The Westin Phoenix Downtown?

As of 21 Oct 2026, prices found for a 1-night stay for 2 adults at The Westin Phoenix Downtown on 31 Oct 2026 start from ฿6,012, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Phoenix Downtown pet-friendly?

Yes, The Westin Phoenix Downtown allows dogs (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Westin Phoenix Downtown?

Self-parking is available for USD 36 per night. Valet parking is available for USD 46 per night.

What time is check-in at The Westin Phoenix Downtown?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at The Westin Phoenix Downtown?

Checkout is at 11:00 AM.

Where is The Westin Phoenix Downtown located?

Located in Downtown Phoenix, this hotel is within a 5-minute walk of Arizona State University - Downtown Phoenix and Phoenix Convention Center. Mortgage Matchup Center and Chase Field are also within 15 minutes. Van Buren - Central Ave Station and Van Buren - 1st Ave Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Westin Phoenix Downtown Reviews

8.8

Excellent

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 676 out of 1000 reviews
Rating 8 - Good. 172 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here the room was clean and the staff was friendly.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with great staff
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so great and the staff was amazing! We stayed for a concert and brought our dog and staff was so accommodating and delivered treats and a bed to our room. They were so friendly and went above and beyond to make sure we felt welcomed.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the large king room.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our stay! Comfortable and spacious accommodations. We love Jacy and Dakota’s restaurant and the staff is always so kind and welcoming!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great customer service.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most pleasant stays I’ve experienced with my family. The rooms were big, all hotel staff I interacted with had great vibes, the breakfast was great. Very close to the Chase Field. We Uber’d to the stadium and walked back (didn’t take more than 15 minutes and we had two kids).
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. The property was clean !
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Barrista, Tevin is great. Whether it's coffee, cappuccino, Bloody Mary or recommendations for downtown attractions, he is on point. In the evening Eric and Valentin are fantastic behind the bar. Quality cocktails, great conversation, excellent service. You can get a sense when employees are treated well and the customers reap the rewards. We will definitely be back. Great pool, food, rooms, scenery and service.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lovely lady who was checking me in noticed that I had two dogs and upgraded us. We were driving cross country and just exhausted from the less-than-ideal spots on the way. I always try and book Westin when it’s in the city I am staying in due to their great mattress quality, but definitely I will be making it my only go to. Property was well maintained and clean. I have zero complaints!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities in convenient location
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room, great staff, really good lobby bar!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and amenities. Great location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cozy spot nestled in downtown. Onsite dining is spectacular, the Chef did not miss. Rooms are well kept.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, great staff, and very nice! Highly recommended!!!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice Westin. Great service and great food and drinks. Good for business travelers.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with clean and comfortable rooms. The food at the hotel was amazing I 100% recommend staying here. Close to everything and to the airport.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant and bar inside hotel is great! Food, drinks and staff are all amazing.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was great! The room was amazing as well with a great view. I loved the diner on the lobby floor, breakfast healthy, people friendly. I loved it
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, rooms are spacious and comfortable, restaurant is really good! Lovely outdoor seating space
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!! Great location, close to Chase Field & great restaurants & bars. Rooms were spacious & clean!! Great service at the bar & restaurant too.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Staycation

Holiday staycation for the gf and I. A nice room in a good location.
Bedroom is spacious.
Bathroom is large.
Quite the view.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff helpful.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has beautiful rooms, all new and well appointed with super comfortable king beds! Would stay here again.
Stayed 1 night in Jan 2024