Dear Laura,Thank you for the 5-star review and wonderful comments regarding your stay. We look for to your return visit in the near future.Sincerely,

Dear Abigail,Thank you for the 5-star review. We hope you are able to return soon for another great experience.Sincerely,

Dear Sara,Thank you for the 5-star review and wonderful comments about our staff including Addison. We hope you are able to return soon for future Phillies games.Sincerely,

Dear David,Thank you for the 5-star review and wonderful comments regarding your stay. We hope you are able to return soon for another visit.Sincerely,

Dear Andrew, Thank you for the high rating review! We are glad to see you enjoyed your stay and we look forward to your return visit in the near future. Sincerely, Paige Wilson (Front Office Manager)

Dear Ellen,Thank you for the 5-star review. We are glad you were able to enjoy your stay and we look forward to your return visit in the near future.Sincerely,

Dear Ismail, Thank you for the high rating review! We are glad to see you enjoyed your stay and we look forward to your return visit in the near future. Sincerely, Paige Wilson (Front Office Manager)

Dear Patrick, Thank you for the high rating review! We are glad to see you enjoyed your stay and we look forward to your return visit in the near future. Sincerely, Paige Wilson (Front Office Manager)

Dear Annr,Thank you for taking time to complete the survey. We are truly sorry about the issues during you stay and I would like you to call the hotel directly so I can personally apologize for the challenges during your stay. Sincerely,

Dear Timothy,Thank you for the 5-star review and we are glad to see you enjoyed your stay. We look forward to your return visit in the near future.Sincerely,

Dear Andrea,We are truly sorry you had a less than spectacular experience during your stay. Please call the property and ask to speak with me directly so I can personally apologize to you.Sincerely,

Dear Alireza,Thank you for the 5-star review. We are glad to see you enjoyed your stay with us and we look forward to your return visit in the near future.Sincerely,

Dear Kimberly, Thank you for the 5-star review. We are glad you were able to enjoy your stay and we have shared your wonderful comments with our staff. We look forward to your return visit in the near future. Sincerely, Paige Wilson (Front Office Manager)

Dear Sue,Thank you for the 5-star review. We hope you are able to return soon for another visit.Sincerely,

Dear Kathryn,Thank you for the 5-star review. We hope you are able to return soon for another visit.Sincerely,

Dear Mary,Thank you for the 5-star review. We are glad to hear you enjoyed your stay.Sincerely,

Dear Shayan,Thank you for taking the time to provide such important feedback regarding your stay. I spoke with our breakfast team to ensure we are providing exceptional breakfast daily.

Dear Christian, Thank you for the 5-star review. We are glad you were able to enjoy your stay and we have shared your wonderful comments with our staff. We look forward to your return visit in the near future. Sincerely, Paige Wilson (Front Office Manager)

Dear Ronald,We are truly sorry you had a less than spectacular experience during your stay. Please call the property and ask to speak with me directly so I can personally apologize to you.Sincerely,

Dear Nursuna, I am truly sorry your stay was less than satisfactory. Our goal is to exceed our guest's expectations and we failed during your visit and appreciate your feedback. We hope to have another opportunity to exceed your expectations for a return visit in the near future. Sincerely, Paige Wilson (Front Office Manager)

Dear Brielle,Thank you for the 5-star review. Your wonderful comments were shared with our team and we look forward to your return visit in the near future.Sincerely,

Dear Nadya,Thank you for the 5-star review. We are glad you were able to enjoy your stay and we look forward to your return visit in the near future.Sincerely,

Dear Eric,Thank you for the 5-star review and wonderful comments about your stay and interactions with our staff, especially John and Chi. Your comments were shared with our team and we look forward to your return visit in the near future.Sincerely,

Dear Harish,Thank you for the 5-star review. We are glad to see you enjoyed your stay and we look forward to your return visit in the near future.Sincerely,

Dear James P,Thank you for taking the time to provide us with feedback about your stay. I am truly sorry about the issues with the bed sheets, room temperature and lack of staff during your departure. I am addressing all these issues with our leadership team this week. Please contact our hotel directly so I can personally apologize to you for these issues.Sincerely,

Dear Kristen,Thank you for choosing our property and taking the time to provide us with feedback about your stay. We are sorry about the issue with the heat and our maintenance department corrected the issue soon after we were made aware. We are also in the process of creating a partnership with a local fitness center that opens in April 2024 and only one square block away from our property. We hope you consider returning for another visit and allowing us another chance to exceed your expectations.Sincerely,

Dear Carolyn,Thank you for the 5-star review. We are glad to see you enjoyed your stay and we look forward to your return visit in the near future.Sincerely,

Dear Jamie,Thank you for completing a survey and I want to apologize for your stay being less than a 10-star experience. Please contact to hotel directly and ask to speak with our Front Office Manager or myself so we can personally apologize to you.Sincerely,

Dear Amanda,Thank you for the 5-star review and wonderful comments about your stay. We look forward to your return visit in the near future.Sincerely,

Dear Alana,Thank you for the 5-star review. We truly appreciate your comments and look forward to your return visit in the near future.Sincerely,

Dear Melane, Thank you for the high rating review! We are happy you had such a great experience at the bar as well. We hope you are able to return in the near future to enjoy another stay. Sincerely, Paige Wilson FOM

Dear Carmelita, Thank you for the high rating review. We hope you are able to return in the near future to enjoy another stay. Sincerely, Paige Wilson FOM

Dear Anonymous,Thank you for the 10-star review.

Dear Susan,Thank you for taking the time to provide us such important feedback about your stay. I sincerely apologize for the issues with the room and water temperature, as well and the lack of availability in the bar. Our management team has informed our maintenance team to work on the water issue and we are expanding the bar space so more guests can enjoy the offerings. We hope you reconsider returning and give us another chance to exceed your expectations.Sincerely,

Dear Ryan,We are glad to see you enjoyed your stay and we look forward to your return visit in the near future.Sincerely,

Dear Shannon,Thank you for the 5-star review. We hope you are able to return soon for another visit.Sincerely,

Dear Joan,Thank you for the 10-star review. We are glad to hear you enjoyed your stay and we look forward to your return visit in the near future.Sincerely,

Dear Debi,Thank you for the high rating review. We are glad to hear that you enjoyed your stay with us and we look forward to your return visit in the near future.Sincerely,

Dear Joe,We are truly sorry you did not enjoy a 10-star stay. Please call the hotel directly and ask to speak with myself or Paige, our Front Office Manager, so we can personally apologize to you.Sincerely,

Dear Scott,Thank you for the high rating review. We are glad to see you enjoyed your stay and we look forward to your return visit in the near future.Sincerely,

Dear Paul,Thank you for the 5-star review and wonderful comments regarding your stay. We look forward to your return visit in the near future.Sincerely,

Dear Irina,Thank you for the 5-star review. We hope you are able to return soon for another great stay.Sincerely,

Dear Fredrick,Thank you for the great comments about our hotel and staff. We are glad to hear you enjoyed your stay and we look forward to your return visit in the near future.Sincerely,

Dear Elizabeth,I am truly sorry we did not meet your expectation during your stay. Please contact the hotel and ask to speak with myself, the General Manager, or our Front Office Manager so we can personally apologize to you.Sincerely,

Dear John,We appreciate the wonderful comments about hotel and staff and look forward to your return visit in the near future.Sincerely,

Dear Brooke,Thank you for taking the time to provide of feedback regarding your stay. I want to apologize for the limitations with the heat controls and lock box. However, we do provide refrigerators upon request. We hope you are able to return in the near future for another visit.Sincerely,

Dear Bonnie,Thank you for the 5-star review. We are glad you enjoyed your stay and we look forward to your return visit in the near future.Sincerely,

Dear Michael,We are glad to hear you enjoyed your stay and thank you for the 10-star review.Sincerely,

Daniel,Thank you for the high rating review. We look forward to your return visit in the near future.Sincerely,

Dear Mitchell,Thank you for the 5-star review. We are glad to hear you enjoyed your stay and Lisa, overnight person, was informed of your comments. We hope you are able to return in the near future.Sincerely,