Search Hotels Near Philadelphia Doll Museum, Philadelphia

"Comforter had brown stains. Clearly washed and stain that would not come out but should have been taken out of rotation. Glass shelf had a shard on the edge resulting in a cut on my sons hand. Staff were lovely and offered a bandaid to cover the glass. Staff overall were super customer service oriented and just extremely gracious! "

"Clean room."

"Very friendly staff from parking to from desk! Thank you"

"When we got to our room, the air-conditioning was not working. We were traveling with our granddaughter and we had to have a technician come in and change the air-conditioning from the wall control to the window control. It was 80° when we got in our room."

"Staff didn't send check in instructions when they were supposed too. So i spent over an hour on the porch (in not the best neighborhood) with all my belongings mid winter trying to contact them through text, email, and phone call. It wasnt until I got hotel.com involved for a potential refund/cancelation they cared to answer. Also dont expect your deposit back. I sent photos of any damage there was when i checked in, cleaned when i left etc. And again gor ignored when asking about it. Would not recommend "

"This is in general a great place. Rooms are clean and quiet, beds are comfortable, location is great. Their automated checkin system has never worked, in all the times we've stayed there, however: the front desk is understaffed with generally just one person who is often quite harried. Company needs to ditch that automated system. "

"Everything was very good. "

"Parking was a big issue and expensive"

"Toilet unflushed on arrival"