รีสอร์ทใน เปตาลูมา

"This property is very well maintained and close to downtown Napa (under 12 min drive). This is my second time staying and possibly one of the busiest times. There were 2 weddings and 1 conference taking place at the same time. I had 2 issues that were not handled well and both pretty significant issues. I was told management would follow up with me and that never happened. I know with these 3 events staffing and customer service can be delayed for the other guests, so I was trying to be...

"Well maintained property, clean room."

"Very clean, modern and spacious property with ample storage for your belongings in the room and many amenities on site including pool, gym, lounge with bowling and billiards, wine cave, grocery store, and two upscale restaurants. The location was super convenient for the music festival we were attending. Staff is very attentive and friendly. Housekeeping was great! We never had to ask for washcloths or towels which is not the case at many other hotels. I would definitely return for another stay!"

"This is a 5-Star hotel across the board. From the moment we pulled in to the Valet, everyone was welcoming and helpful. We had a short tour of the property with the Reception Host upon check-in, showing off the highlights of the property. Tranquil, Relaxing, Peaceful, worth a return visit soon, are all words/phrases that come to mind. We hope to be back again sooner, than later."

"Advertised Full breakfast included and it was not. Reason I choose this location from 4 other ones. TOTAL MISLEAD TO GET CLIENTS. THIS WAS A VERY ESPECIAL 35 YEARS WEEDING ANNIVERSARY. Valve to adjust water temperature was stuck in hot??? Not even a couple water bottles as complementary. Staff were good, but lack of decision-making to improve relationship. I wouldn't be returning."

"We had no hot water for both nights at our stay, the manager Alyssa was very rslow and helping us"