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Reviews of Ploen Pattaya Residence by Tolani

3 out of 5
Ploen Pattaya Residence by Tolani
137/58 Moo 5, Soi Photisan 10, Naklua, Pattaya, Chonburi

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 49 reviews" "
Rating 8 - Good. 20 out of 49 reviews" "
Rating 6 - Okay. 10 out of 49 reviews" "
Rating 4 - Poor. 4 out of 49 reviews" "
Rating 2 - Terrible. 3 out of 49 reviews" "

8.2/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Veronica, NY, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need a motorbiike to get around the city, but the residence was pretty good.
Stayed 2 nights in Jan 2019

10/10 Excellent

Dmitry, Moscow, Russia

Liked: Cleanliness, staff & service, room comfort
Large rooms with a spacious balcony in some rooms.
Large rooms with air conditioning and fan and spacious balcony in some rooms. My friends really liked it.

8/10 Good

Keith, Korea

Liked: Staff & service
Quiet reasonably priced hotel
Staff were very friendly though with a few, I had very difficult time communicating. The price was very very good and reasonable. However, if you do not have your own transportation such as a car, bicycle, or motorcycle, it can be quite an ordeal getting there. The room was very spacious but a bit old. For this price and service, I would definitely recommend to those who are seeking low priced hotel and who don't mind the distance from the main attractions.

8/10 Good

Jim, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable
We were very happy here. The room was large, clean and nicely decorated. We had a balcony with facilities for washing the fresh fruits that we purchased. I like to walk so the 20 minute walk to the beach was no problem for me. The WiFi was to weak to support Youtube, but that was not high on my list of priorities.

6/10 Okay

Bhavin, India

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel is highly in the interior. Hard to find.
Starting from the reception desk, the staff is just non co-operative, non polite, hotel is highly in the interior, hard to find. To get a cab, you have to walk appox. 500 mts. through a moderate residential locality. No staff to carry the luggage. Except receptionist, no other person knows English. Even she keeps her head down and replies only after asking for 2-3 times. Rooms are good, well furnished, but the Air Conditioner is not working properly. Bathrooms are small. Each rooms have a good gallery but the view is of either slums or moderate residential houses. No proper lights near the Dressing Table.

8/10 Good

Warunee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel if you have car
Great hotel if you fit to this condition: Have a car Want a getaway from downtown It's a lovely place with free breakfast (toast, cup noodles, biscuits, coffee). Very quiet but not too far (absolutely only if you have car). Pretty clean (didn't have much time to notice it all). Worth every cent for me. Will stay here again if I have business trip around here.

10/10 Excellent

Anurag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ANURAG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

john michael, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall,superb!!
excellent hotel,but only problem a little far unless you can walk far to baht bus!!

8/10 Good

Aidan, Ireland

Liked: Cleanliness, property conditions & facilities, room comfort
Ploen Pattaya Residence
Ploen Residence is nicely situated, very clean, good size rooms and all around good value for money
Response from Thanawat on 27 Jun 2015
Dear Aidan, Thank you so much for your lovely feedback. I am delighted to read that we were able to provide you with a great experience and I look forward to welcome you back soon in Thailand at Ploen Pattaya Residence. Kind regards, Thanawat

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Quiet Gem! :)
After one night in the madness of Pattaya, I wanted to get a good night of sleep away from the seediness of the main part of the city. Ploen was perfect - a much better room in a quiet neighborhood with wonderful Thai food ---- and it was cheaper than accommodation in the seedy areas. I was thrilled!
Response from Thanawat on 4 Jul 2015
Dear guest, Thank you so much for your lovely feedback. I am delighted to read that we were able to provide you with a great experience and I look forward to welcome you back soon in Ploen Pattaya Residence.

6/10 Okay

jackie, New york

Disliked: Cleanliness, property conditions & facilities
it is toooooooooooooooooo far from central pattaya
it is toooooooooooooooooo far from central pattaya, for traveling from hotel to central + hotel room rent u can get best hotel at central. so before booking check the distance, WiFi not working no bar, no food available. "good for nothing"
Response from Thanawat on 28 Apr 2015
Dear New your, Thank you for taking the time and writing about your recent stay. We are always thankful for constructive feedback as we learn from it to continuously improve ourselves and please be inform that we have been replaced the INTERNET WiFi system which working very fast and the speed test now 14.41/5.27 up to 20.19/5.43 Mbps. I do thank you for your comments however and I do hope that you will give us a chance to redeem ourselves in your upcoming visit to Pattaya to redeem ourselves!

4/10 Poor

DeJuan, California

Liked: Staff & service
Disliked: Property conditions & facilities
Nice location for a cheap price.
They used old, torn towels. They advertised free water and provided water in a glass bottle and water in a plastic bottle. Only one of the waters were free and they charged me for the other. They should explain this during check in. Their breakfast was a joke....instant coffee and white bread!
Response from Thanawat on 28 Apr 2015
Firstly, I would just like to thank you for taking the time to give us your feedback. It is very valuable for us to get our customer’s feedback as it is only by receiving this that we may ascertain whether we are maintaining the good standards that we have set ourselves here at the hotel. I have discussed your review with the my team and we have been in proceed with the linens inventory works based in the cleanliness according to your experience. Please be inform that we have replaced in every room with new LINENS and TOWELS Kind regards

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it!
Hotel staff is very rude and rigid to provide help. Terrible complimentary breakfast services, AC does not work, hotel does nothave telephone to make calls outside the hotel.

6/10 Okay

Tom, England

Liked: Room comfort
Ploen Pattaya Residence
We stayed here for two weeks. Taxis had trouble finding it even with an address. The rooms are very big and have air conditioning, a safe, TV, kettle and nice bathroom. Maids clean the rooms every day but can come anywhere between 10am and 4pm. The room was clean except the shower curtain and stained bed sheets! Staff hardly speak any English, and apart from one security guard they weren't that friendly. It is a little out of the way, and to get to the baht busses you have to walk down a busy road that has no pavement, but then it is only two baht busses to walking street. The 'continental breakfast' consists of DIY toast and a kettle, which was very disappointing! Overall a good stay just some things could be better. If you decide to stay here bank bank laundry up the road is very cheap and does a good job. Tim restaurant a little farther up the road was great, and the lady who owns it is very friendly and shouted over to us every time we walked past. If staying anywhere in Pattaya we would recommend centre one travel for trips (taxis are a rip off!) as they are very friendly and reasonably priced.

10/10 Excellent

au traveller, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great quality rooms.
I rate hotels based on the price I paid. therefore this hotel is exceptional value. the only down side is its location. it is about a 5 minute walk from the bus route. it would suit someone who is looking for a quality room at a budget price and location is not important. they have great monthly rates too.
Response from Thanawat on 4 Jul 2015
Dear guest, Thank you so much for your lovely feedback. I am delighted to read that we were able to provide you with a great experience and I look forward to welcome you back soon in Ploen Pattaya Residence.

8/10 Good

David, gold coast

Liked: Cleanliness, staff & service, room comfort
Ploen residence quiet location
Real nice accommodation for the price, on the outskirts of Pattaya central which is great if you need time away from the hustle & bustle only 10baht too take taxi bus into central or walking street. This location is also a lot cheaper for food,drink even ATM machines charge 150baht compared to 180baht in the center!
Response from Thanawat on 29 Apr 2015
Dear David, Thank you very much for your review. We are glad to read that you enjoyed everything our rooms and especially the location of the hotel. Hoping to welcome you back to Ploen Pattaya Residence in the not too distance future.

6/10 Okay

Porr, BKK

Liked: Cleanliness, room comfort
Value for money
Value for money, Clean, Free Wifi in room, Safe and Car Parking
Response from Thanawat on 29 Apr 2015
Dear Porr, Thank you for your good review, I am delighted to read that you had an enjoyable experience during your recent stay. I am eagerly looking forward to welcoming you back to Ploen Pattaya Residence.

8/10 Good

Richie, Minneapolis

Liked: Cleanliness, property conditions & facilities, room comfort
Nice quiet place
I enjoyed my stay in this hotel, it's quiet, clean and homely. The only drawback was that one of the front table staff(with too much makeup) didn't know how to address customers,she was arrogant and rude. The room cleaners are awesome and very dedicated to their duties.Kudos!, the location is a little off from the entertainment areas, but it's assessible by bikes and the taxis. I would stay here again .
Response from Thanawat on 4 Jul 2015
Dear Richie, Thank you for taking the time and writing about your recent stay. I am thankful for constructive feedback as we learn from it to continuously improve ourselves and rest assured that it was shared with our team.

4/10 Poor

suat, norwich,uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horror
Really dirty bed, staff isn't friendly,I couldn't sleep for 4 nights coz of banging noise from above room, I told the reception but they just give me a funy look,,

6/10 Okay

Verified traveller

Ok
Ok place

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
แอร์ดังไปหน่อย บริการอื่นถือว่าใช้ได้ มีสิ่งอำนวยความสะดวกดีพอสมควร
Stayed 2 nights in Aug 2019

8/10 Good

Jean-Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long séjour dans cette résidence calme
J'ai dû quitter mon hôtel le 16 Mars 2019 à 05 h 30 du matin et il n'y avait que l'agent de sécurité pour lui remettre les clefs. Moralité je n'ai pas pu récupérer les 500 baths de dépôt de garantie pour les clefs car aucune personne ne se trouvait à la réception à cette heure là. J'avais demandé la veille à la réceptionniste comment je devais procéder pour déposer la clef de ma chambre, mais j'avais oublié de lui poser la question pour le dépôt de garantie et elle ne me l'a pas rappelé non plus. Sinon j'ai été satisfait de mon séjour de 25 jours dans cet établissement.
Stayed 1 night in Feb 2019

8/10 Good

Nawaporn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2017

2/10 Terrible

KOORO, PATTAYA

ビーチから遠いホテル、静かな環境、
ここのホテルには何度も泊まっていましたが、 二度と、止まりせん。 ①ここはホテルではありません、アパートの空き部屋貸しです。 　ホテルでは当たり前の部屋のチェンジはしてくれません。 　理由をひつこく聞きくが空き部屋へのチェンジはしませんでした ②Wifiが何時も不安定で改善されていません。たまには快速な時がありましたが。 　ホテルのロビーと同じプロバイダーではなく、不思議なサービスです。 ③　②の続き、、私の部屋のWifi環境が劣悪で、ルーター等が劣化してると伝えても、 　　他の空き部屋の移動も出来ず1週間いました 結論、合計２００日以上泊まりましたが、日本人の方にはお勧めしません。 ホテルでは当たり前な、ファーストカム、ファーストサービが出来ていません。 レセプ二ストの一人はネットで動画を見ては遊び、客対応が悪い方が居ます。 前にある、アントンサービスアパートメントが９００バーツですが、ホテル対応でフレンドリーです。

6/10 Okay

Verified traveller

Liked: Cleanliness
長期滞在に向いている。
部屋は清潔でシャワーの水量も良い。ＴＶ・エアコンも良い

8/10 Good

Teresa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Habitaciones muy amplias y comodas. Muy limpio.
Habitaciones muy amplias y comodas. Muy limpio.

8/10 Good

Mee Ling, 香港

Liked: Cleanliness, property conditions & facilities, room comfort
房間很大，價錢平，很清潔，是自駕游的好住所！沒車就住別的酒店吧！因為地點有點遠！

8/10 Good

EVGENIY, Красноярск

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Плоен" в марте 2016 года.
Проживали в феврале - марте 2016 года.В Паттайе уже пятый раз, есть с чем сравнить.Чисто, просторно, большой холодильник. Из недостатков: один ключ, если выходит один, то второй вынужден бегать открывать и закрывать двери. Плохой Wi-Fi.Местоположение удобно при условии самостоятельного передвижения на авто или байке. Недалеко на Потисан есть рынок. Тайцы очень доброжелательны и приветливы. Замечаний к обслуживанию нет.

10/10 Excellent

Yoon-tae

Liked: Cleanliness
플로렌 파타야 레지던스 201호 후기
전체 적으로는 만족스러운 곧이다 대신 방마다 틀리겠지만 wifi 가 잡히기는 하는데 너무 느려서 써먹지를 못할 정도 이다. 그래서 포기 했다. 방은 꾀 넓고 레지던스다 보니 유용한 면이 있다. 시내와는 좀 떨어져 있어 썽타우를 타고 다녀야 하지만 그렇게 오랜 시간을 타고 가야 하는 것은 아니라. 불편 한게 그렇게 심하지 않다. 방음은 완벽 까지는 아니더라고 잘 되는 편이고, 가격 대비로 했을 때 다른 곳 보다 나쁘진 않은 선택인것 같다. 코인 세탁기가 따로 설치되 있는데 쓸일이 없어서 쓰지 않았다.

6/10 Okay

Verified traveller

Liked: Cleanliness
一泊、日本円で2,000円コストパフォーマンスは高いと思います。しかし、中心部まで距離があるので短期の観光客には不向きです。

2/10 Terrible

IR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein schlechtes Hotel das man besser meiden sollte.
Ein enttäuschendes Hotel aus vielerlei Gründen. Die Sauberkeit in denn Zimmer ist sehr schlecht, die Bettwäsche wird nur oberflächlich mal gedreht aber nicht ausgetauscht, Haufen flecken auf der Bettwäsche, daran konnte man deutlich sehen das Sie die Bettwäsche nicht getauscht haben, erst als ich mich mehrmals beschwert habe wurde dies anständig gemacht. Zudem putzt die Putzfrau den Boden nicht, die fließen bleiben schmutzig auch wenn es deutlich zusehen ist. Der Duschbereich im Bad läuft regelmäßig nach 5 Minuten über, weil der Abfluss nicht richtig funktioniert. Nach 10 Minuten steht das halbe Bad unter Wasser. Das Wlan stürzt regelmäßig ab und funktioniert nicht richtig, nach mehrmaligen beschweren. Kamm das Hotelpersonal in mein Zimmer um nachzuweisen, dass das Wlan funktioniert, aber auch auf den Handys des Hotelpersonals lief das Internet nicht. Es wurden fragwürdige ausreden des Hotelpersonals gesucht, statt das offensichtlich zuzugeben dass das Wlan Netz im Hotel nicht richtig funktioniert, jedenfalls hat man mir nach langen Diskussionen zugesichert das Problem auf daran folgenden Tag zu lösen, gemacht wurde offensichtlich nichts, das Problem mit dem Wlan besteht nach wie vor. Was ich aber sehr unprofessionell finde, ist die Tatsache dass das Hotelpersonal trotz des nicht Funktionieren Internets bei Ihren Handys und meines Handys immer noch darauf bestand das Wlan Netz würde funktionieren obwohl es doch offensichtlich wahr das dies nicht der Fall gewesen ist.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Rent och snyggt
Inget att klaga på jag är nöjd med min vistelse på hotellet. Enda negativa jag kan komma på är att internet anslutninen inte är stabilt.

8/10 Good

Gerhard, Österreich

Liked: Property conditions & facilities, room comfort
Zweckentsprechend !
zu kurz !

10/10 Excellent

deain, 한국,서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 최고의 시설
직원분들이 친절하시고 여러가지 많은 정보를 얻을 수 있었습니다. 같이 지내는 고양이들도 너무 그립네요.

8/10 Good

キサー, バンコク

Liked: Cleanliness, property conditions & facilities, room comfort
ちょっと繁華街から離れている
部屋の清潔、広さも良い。ただ繁華街には少し遠いのでバイクか車が無いと厳しい。 ROOM清掃係も愛想がよく感じが良かった。 ただフロント係りが人によって愛想が悪い。 朝食時1日目サービスのカップヌードルは通常タイプで食べれたが2,3日目辛くて 食べれないので辛くないの無いかと聞いたらただ一言25Bと言われた。

10/10 Excellent

nikolay, Нижний Новгород

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Тихий район
Тихий спокойный район. С первого раза найти сложно, только по навигатору. Отель в хорошем состоянии,чисто, большая современная комната с балконом, есть холодильник, ТВ, кондиционер, вентилятор, электрочайник. Учитывая расстояние до пляжа и центра Паттайи, а также отсутствие бассейна - ценник считаю завышенным.

8/10 Good

Mayuree, นนทบุรี

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ประทับใจนะ
ที่พักดี เจ้าหน้าที่บริการดี แถมมีชากาแฟขนมปังบริการตอนเช้าด้วย คุ้มค่าจริงๆ

10/10 Excellent

Alexander, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Everything was great: сlean, quiet, comfortable, good wi-fi. The hotel is not very close to the center, but for me it was not a problem.
Response from Thanawat on 4 Jul 2015
Dear Alexander, Thank you so much for your lovely feedback. I am delighted to read that we were able to provide you with a great experience and I look forward to welcome you back soon in Ploen Pattaya Residence.

6/10 Okay

Erhardt, Bayern

Liked: Cleanliness, staff & service
Ruhig gelegen
Sehr freundliches und hilfsbreites Personal. Die Zimmer sind groß und mit einem Kühlschrank, Mikrowele, Wasserkocher,Geschirrset, LED Fernseher, Fan und Klimaanlage ausgestattet. Negativ: hellhörig. Gut finde ich das der Wohntrakt des Hotel nur mit dem Gäste Chip betreten werden kann.

8/10 Good

Jarmo

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Strandnähe ist übertrieben.
Nachbarn zu laut Kein Frühstück wie angeben! Nur Kaffee oder Tee.

10/10 Excellent

Jeongseok, 호주

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome
It was really nice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Very good. I will come again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
部屋は暗く、周りには野良犬がいっぱいです
部屋の広さは申し分なく、料金も安いので寝るだけだったら良いと思います。ただ、布団がジメッとしていて、マメにクリーニングをしていないと思われるのと採光が悪く、昼間でも暗かったことが印象に残っています。 また、周囲は犬が多く、飼い犬も放し飼いにされている事が多いみたいで、夜間、歩いていると吠えながら威嚇されたり、追いかけられたりします。夜遊び目的の方は、このホテルは避けた方が良いと思います。 洗濯機・乾燥機が備え付けてあります。洗濯機は、1回20バーツのものが2台、1回40バーツのものが1台です。乾燥機は2台設置してあり、1回40バーツです。私が利用しようとした時は、フロントの女性が20バーツの洗濯機を2台とも占拠して使用しており、40バーツのを使えと言われました。従業員の規則は緩いみたいです。ただ、洗濯機だけですが、ホテルのすぐ近くにもコインランドリーはあります。こちらも、1回20バーツと40バーツの2種類です。 朝食は、食事はどうでもいいと言う人向けです。トースト(ジャム2種類)、コーヒー・紅茶、クッキー・クラッカー、WAIWAIのカップ麺というラインナップでした。

8/10 Good

aki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hyvä palvelu
clean nice small hotel.its far but easy to go everywhere in 10bath minibuss.

8/10 Good

Maddes, Deutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gutes Preis-Leistungsverhaeltnis
war positiv ueberrascht