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Hierapark Thermal & Spa Hotel

5.0 star property
Luxury hotel with 2 outdoor pools and 4 indoor pools

Choose dates to view prices

Photo gallery for Hierapark Thermal & Spa Hotel

Garden
Terrace/patio
Reception
Sauna, steam room, Turkish bath/hammam, body treatments, body wraps
Exterior
Hierapark Thermal & Spa Hotel in Pamukkale offers a peaceful getaway with an on-site spa, poolside bar, and restaurant serving breakfast and dinner. Enjoy free water park access, babysitting services, and highly praised staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room

Deluxe Room | Premium bedding, desk, soundproofing, free WiFi

Deluxe Room

8.2 out of 10
Very good
(25 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, desk, soundproofing, free WiFi

Superior Suite

7.6 out of 10
Good
(9 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
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About the area

Located in Pamukkale, a neighbourhood in Denizli, Hierapark Thermal & Spa Hotel is in a shopping district and near a boardwalk. Pamukkale-Hierapolis and Hierapolis are local landmarks, and the area's natural beauty can be seen at Pamukkale Thermal Pools and Red Travertine of Karahayit.
Visit our Denizli travel guideOpens in a new window
Map
Karahayit Mah 127 Kizilseki Sokak No 15, Denizli, Denizli, 20190

What's nearby

  • Red Travertine of Karahayit - 7 min walk - 0.6 km
  • Hierapolis - 4 min drive - 3.4 km
  • Antique Pool - 7 min drive - 4.9 km
  • Cleopatra Pools - 7 min drive - 4.9 km
  • Pamukkale Thermal Pools - 12 min drive - 5.3 km

Getting around

  • Goncali Station - 27 min drive

Restaurants

  • â€ȘYörĂŒk Evi - ‬7 min walk
  • â€ȘSultan Sofrası - ‬9 min walk
  • â€ȘKarahayıt Meydan Dönercisi - ‬7 min walk
  • â€ȘEce Yengari Restorant - ‬8 min walk
  • â€ȘBezm-I Alem Cafe Restaurant - ‬6 min walk

About this property

Hierapark Thermal & Spa Hotel

Luxury family-friendly hotel near Pamukkale Thermal Pools
Take advantage of free water park access, an airport shuttle and a poolside bar at Hierapark Thermal & Spa Hotel. Indulge in a facial, a body scrub and a massage at Hierapark Spa, the on-site spa. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a corner/local shop and a terrace.
You'll also find perks such as:
  • 2 outdoor pools and 4 indoor pools, along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • A free bus station shuttle, hot springs on-site and a natural pool
  • An electric car charging station, express check-out and express check-in
  • Guest reviews give top marks for the helpful staff
Room features
All 104 rooms offer comforts, such as premium bedding and furnished balconies, in addition to thoughtful touches, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • LCD TVs with satellite channels
  • Mini fridges, electric kettles and heating

Similar properties

Exterior

Pamukkale White Heaven Suite Hotel

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
9.4 out of 10, Exceptional, 573 reviews
The price is àžż3,382
àžż3,788 total
includes taxes & fees
26 Oct - 27 Oct
Pamukkale White Heaven Suite Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free bus station shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 3 indoor/outdoor hot springs
  • 4 indoor pools
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Full-service spa
  • Library
  • Mini golf
  • Natural pool
  • Playground
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • 4 indoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,014 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 indoor hot springs
  • 3 indoor/outdoor hot springs
  • Body scrubs
  • Body wraps
  • Facials
  • Hot springs open from 8:30 AM - 11:00 PM
  • Hot springs water temperature - 41 ÂșC
  • Manicures/pedicures
  • Massage
  • Outdoor hot spring
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay for free
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 30 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 19027

We should mention

Hot springs access available from 8:30 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
A car is recommended for transport to and from this property

Property is also known as

Hierapark Thermal Hotel Pamukkale
Hierapark Thermal Hotel
Hierapark Thermal Pamukkale
Hierapark Thermal
Hierapark Thermal & Spa
Hierapark Thermal Spa Hotel
Hierapark Thermal & Spa Hotel Hotel
Hierapark Thermal & Spa Hotel Denizli
Hierapark Thermal & Spa Hotel Hotel Denizli

Frequently asked questions

Does Hierapark Thermal & Spa Hotel have a pool?

Yes, this property has 4 Indoor pools, 2 outdoor pools and a children's pool. Pool types include natural pools.

Is Hierapark Thermal & Spa Hotel pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Hierapark Thermal & Spa Hotel?

Self-parking is free at this property.

What time is check-in at Hierapark Thermal & Spa Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Hierapark Thermal & Spa Hotel?

Checkout is at noon.

Does Hierapark Thermal & Spa Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per person applies.

Where is Hierapark Thermal & Spa Hotel located?

This family-friendly Denizli hotel is located in a shopping district, within 1 mi (2 km) of Red Travertine of Karahayit and Pamukkale-Hierapolis. Hierapolis and Hierapolis Necropolis are also within 3 miles (5 km).

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Reviews

Hierapark Thermal & Spa Hotel Reviews

8.4

Very good

8.4

Cleanliness

8.2

Location

8.4

Staff & service

8.2

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 154 out of 330 reviews
Rating 8 - Good. 104 out of 330 reviews
Rating 6 - Okay. 45 out of 330 reviews
Rating 4 - Poor. 15 out of 330 reviews
Rating 2 - Terrible. 12 out of 330 reviews

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Yuksel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Pamukkale
Stayed 1 night in Aug 2025

10/10 Excellent

Kawei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast, dinner, thermal pools are all included in the price which I find to be great value for what I paid for! I highly recommend staying at Hierathermal Hotel if you’re coming to Pammukale.
Stayed 1 night in Sep 2025

8/10 Good

behrooz

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel rooms are clean. For dining, we had to walk over a mile to get to the village's center.
Stayed 1 night in Aug 2025

10/10 Excellent

Shihab

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the middle of nowhere. Perfect for visiting Pamukkale and Hierapolis. Excellent pools, great breakfast buffet.
Stayed 1 night in Jul 2025

10/10 Excellent

ece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient with the family. Decent room sizes and good amenities.
Stayed 1 night in Jul 2025

10/10 Excellent

Ebubekir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very good
Stayed 1 night in Jul 2025

10/10 Excellent

Jiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely 5* hotel that lived to its rating unlike some other hotels in Turkiye. The pools both normal and thermal were great, the restaurant plentiful and tasty. They have a very good masseuse from Thailand, worth every penny and more. The room is spacious and nice appointed, has a balcony and stunning views over the countryside. Bathroom was spacious too. Very close to Pamukkale. The only negative we would pick up is the size of the bed, it's a small double and the room is large enough to accommodate a proper king size bed one would expect in a 5* establishment. Aside of that, everything else was perfect and well worth the price.
Stayed 1 night in Jun 2025

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
unfortunately the food is expensive and horrible ! My worst meal in turkey ...it should be a crime to waste good ingredients like that
Stayed 1 night in Aug 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
A bit way out but pleasant.
Stayed 2 nights in May 2025

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Very nice hotel with great location and facilities. Everything is clean and tidy. You can easily reach all the sightseeing's in 10 mins by car or 30-40 mins by walk. They got all the thermal facilities in house, also they got 3 outdoor pools and few indoor. The outdoor big pool is super spacious with nice sun-beds and bar. The food was great both breakfast and dinner! The staff were friendly and professional. Definitely recommend this hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two night here and loved the facilities and the proximity to attractions in the area. The pool and spa area was well appointed and the breakfast included was delightful.
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting from US

We are a senior couple from US, and were traveling by car in Turkey. Hierapark Thermal & Spa was a very nice hotel, very comfortable and friendly staff. We enjoyed the outdoor thermal pool; very warm. Meals and bar were nice, also.
Stayed 2 nights in Feb 2025

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, hot steam, swimming pools, good breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities and amenities, food is great at a very reasonable price 😍
Stayed 1 night in Jun 2023

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, clean and quiet, friendly staff. Very good for families with kids.
Stayed 1 night in Mar 2024

10/10 Excellent

Komronbek

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the Pamukkale Pools. The thermal pool in the hotel was great outdoor and indoor.
Stayed 1 night in May 2022

8/10 Good

saleem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 2 nights in Nov 2023

6/10 Okay

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot springs!

Great thermal spa & we had excellent hamam & massage. As tourists it was interesting that mainly guests were Turkish, so it wasnt usual euro crowd Evening food good, breakfast ok. Live entertainment ok
Stayed 1 night in Oct 2024

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel, Great Breakfast. No Wi FI around Hotel. Great restaurant.
Stayed 1 night in Aug 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property conveniently located near Pamukkale. We loved it and highly recommend it!
Stayed 1 night in Oct 2023

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 11 nights in Apr 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not walkable to any shopping or restaurants. But very nice hotel & staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing new property, nice and helpful staff. Breakfast has so much variety. Live music and dance in the evening. Demet, Manager helped us beyond our expectations to deal with medical emergency. Highly recommend to stay.
Stayed 1 night in Aug 2024