The Citadel Resorts, Jiya

Property class: 3
Riverfront hotel with free airport shuttle and 24-hour front desk

Choose dates to view prices

Take advantage of a free return airport shuttle, a terrace and a coffee shop/cafe at The Citadel Resorts, Jiya. The on-site restaurant offers breakfast, lunch and dinner. In addition to a garden and a library, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available

Room options

Standard Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Super Deluxe Room

  • Sleeps 4
  • 1 Double Bed
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About the area

Map
Midway Dharamshala-Palampur, Kangra Valley, Palampur, Himachal Pradesh, 176059

Getting around

  • Nagrota Station
    22 min drive
  • Kangra (DHM-Gaggal)
    51 min drive

About this property

The Citadel Resorts, Jiya

  • Boutique hotel by the river
  • Take advantage of a free return airport shuttle, a terrace and a coffee shop/cafe at The Citadel Resorts, Jiya. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and a library.
  • Additional perks include:
    • Free self-parking
    • Breakfast (surcharge), free train station pick-up and tour/ticket information
    • A 24-hour front desk, luggage storage and a front desk safe
  • Room features
  • All guest rooms are individually furnished, and have amenities, such as free WiFi, sound-insulated walls and free bottled water.
  • More amenities include:
    • Blackout curtains and sound-insulated walls
    • 32-inch LCD TVs with cable channels
    • Balconies, desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free train station pick-up shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Breakfast available for a fee
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Terrace

More

  • 1 building
  • 2 floors
  • Built in 2012

Room amenities

Bedroom

  • Blackout drapes

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1 PM

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

This property offers pick-up service from the nearby bus stand only.

Please note guests must provide documentation at check-in showing the age of children 12 years and below included in the reservation.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets stay for free

2 total pets

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 750.00
  • Christmas Eve (24 December) Gala Dinner per child: INR 750.00 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 1250.00
  • New Year's Eve (31 December) Gala Dinner per child: INR 750.00 (from 5 to 12 years old)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is The Citadel Resorts, Jiya pet-friendly?

Yes, this hotel allows pets (limit 2 total).

How much is parking at The Citadel Resorts, Jiya?

Self-parking is free at this property.

What time is check-in at The Citadel Resorts, Jiya?

Check-in begins at 1 PM.

What time is check-out at The Citadel Resorts, Jiya?

Checkout is at 11 AM.

Does The Citadel Resorts, Jiya provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is The Citadel Resorts, Jiya located?

Situated on a river, this boutique hotel is 2 mi (3.2 km) from Gopalpur Zoo and within 9 miles (15 km) of Chamunda Devi Mandir and Gyuto Tantric Monastery Temple. Chinmaya Tapovan and Norbulingka Institute are also within 12 miles (20 km).

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Reviews

The Citadel Resorts, Jiya Reviews

8.8

Excellent

8.6

Cleanliness

9.2

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 7 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic end to a great Trip

Fantabulous!!!Thats the only word i can think of for this hotel..When i arrived I was extremely skeptical as the approach of the hotel isn’t good..But once i reached all my apprehensions were put to rest..Yes the hotel is around 25 km from main Dharamshala but OMG the breathtaking view makes it worth it..The rooms are very clean and so are the washrooms..The hospitality was a ten on ten..The staff was polite and thoughtful..A special mention to Madan Vijay and Ravi...We had an issue with our car while going to the hotel from Dharamsala but the hotel helped us right from that point till the check out..whether it was ordering cigarettes for my husband to getting our car washed they went above and beyond..The hotel is very peaceful and scenic and a must visit if your looking to relax..the food is excellent especially the chicken biryani and the paneer parathas that were made for us on request..in chinese the chili chicken was good but the soup was ok..I rate this hotel 9.5 on 10 and recommend it to anyone who wants a quiet peaceful scenic getaway!!
Stayed 3 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

stunning view

A very nice and peaceful place in the mountains. Nice accommodation and kindness service. We enjoy a lot come back after the attractions to the tranquility and special white mountains view from our room and restaurant.
Stayed 5 nights in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

architektonisch cooles hotel

sehr cooles hotel,very nice hotel
Verified review

8/10 Good

Liked: Staff & service, room comfort

Peaceful Stay

A quiet mountainside view fulfilled my exact hope for this place. I was able to comfortably snuggle up after a long day of touring and travel to this spacious room. The morning breakfast wasn't complimentary, however I was more than content paying for the kitchen-made meals which were enough to take me through most of my day.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not suggest this place to anyone

The hotel staff was not at all co-operative
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing resort!

Me and my daughters needed a Place for recreation, after some busy Days in crowded areas. This stunning resort gave us exactly what we needed. Luxuriosly, comfortable rooms with unparalleled views of the Mountains and the riverbed, exquisite indian dishes and serviceminded, friendly staff and management. We spent some marvellous Days here.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people is awesome the food is great!!! we are a family of 5 and they helped us a lot
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suoerb stay

We got everything that can be expected from a hotel
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels in the area..

This hotel is right at the base of the Himalayas.. 30 km away from Dharamshala & 70 km away from Bir / Billing. The best part of the hotel is its location. It is very scenic and beautiful. The food at the hotel is very good & so are the other amenities. It is the best hotel in the area
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An ambitious venture - exceptional for the area

This place will - I hope - become very successful. Just now it's a bit of an unknown, it's up a valley a little bit away from the tourist-centre of Dharamsala / McLeod Ganj but is all the better for it and you can easily reach these spots if you want to. The hills surrounding it are spectacular and it deserves to do very well - especially if you want to walk. Rooms are exceptionally smart with a bed as comfortable as you'll find anywhere. Some of the rooms aren't yet finished and when I stayed there there were only two people in the hotel and many more staff! So the service was exceptional. Food was very reasonably priced and the tandoori food was excellent. Highly recommended and needs to be put on the map!