"As English only speakers we really enjoyed our time at BaliAn even though most of the staff spoke only a small amount of English. They really looked after us, and with the use of Google Translate we managed to get things sorted out very quickly.
This is a really lovely hotel, quiet and great to get away from the busy hustle bustle of Tokyo. Be aware that it is about 1km from the train station that takes you directly into Tokyo (Shibuya) but you can get a Uber or a bus there quite easily (or...
"Very nice people and very hospitable, We had a flight to catch at 6:00 p.m And wanted to go shopping And they allowed us to keep our bags at their place"
"A great option to be close to Sanrio Puroland. I myself did not figure out the IC card, so I walked. An hours walk, but a small price to pay to get to Puroland before it opens.
Went in July, do not make my same mistake lol"
"Amazing service and location! The staff were helpful and spoke English if needed. There is a private onsen for the guests. The only thing is the entrance is unsuspecting and easy to miss in the dark being that it's just a black door! "