When we arrived to the hotel the gentlemen in the reception couldn't find our reservation. I showed him the reservation confirmation email, but to no avail. The hotel was fully booked so we had to spend many hours to find a different hotel.
I'm a frequent traveler (mostly business) and so far this has never happened to me. I get the feeling that someone else got our room were they made more profit. If this is truly the case, the management has a very short perspective on how they do business and this hotel should be avoided at all cost.
Some generel hotel information:
The hotel is old and looks dated. It is also on the wrong side of a big highway with a lot of traffic.
Hotellet er gammelt og slidt men pænt og rent og alt fungerede
Dejlig senge og udsigt fra altan
Meget trafikeret vej 100m til sø
Ca 4 km til byen gode cykelstier
Gratis p ved hotel
quick check in, roo was good with nice view, as part of the package we had dinner first night which was a choice of chicken and pork and salads, not a bad meal. Wifi good, breakfast choice was very good except coffee was terrible.
Nice hotel, very friendly and helpful staff, fantastic views, had a problem with the shower which was not working properly but everything else was good