โรงแรมซู ไทน์ ซาน รอยัล พาเลซ

We have stayed at this hotel three times and always look forward to returning. The location is excellent just at the edge of New Bagan. It is a perfect hotel to return to after a long day of sightseeing the temples because it is quiet restful and has a beautiful pool. The staff and the manager are excellent very caring and always willing to help. The rooms are exceptionally large very clean and comfortable . We highly recommend this hotel and look forward to returning again.

The accommodation fee is high, so please improve the following. - Didn't come out hot water from the tap, so I could not soak in the hot bath. And we caught a cold. - The aging of facilities was outstanding. For example broken tile, rusted metal fitting of drain outlet, etc. - We had the same dish everyday because variations of buffet breakfast were few. - Additional mattresses were left at the passage for a long time.

When I arrived at the hotel the staff member who dealt with me could not find my booking. He asked me for evidence that I had made a booking. I showed the online information sent by expedia. Next, I was given an invoice. After explaining that I had paid already, my group was finally given the rooms we had booked. The check in took far too long, but after that things got better. My group had a pleasant stay. The staff were all friendly. The pool was great. The breakfast was ordinary, but acceptable considering the low off season room rate.