Search Hotels in Northgate Forest, Houston

"We only stayed one night an we were able to check in early without any issues. The facilities were clean."

"Rooms were out dated and not really kept up with. Had mystery stains on the ceiling and floors"

"Great Breakfast but they run out of food early a couple of days "

"Walkable "

"When I arrived, they had overbooked the double queen bedrooms, and we had to stay in a king room with a cot for three people. They offered a $50/night discount, but when I went to check out, they stated it should have only been offered $150 to spend on hotel amenities. I was informed I had to call Hotels.com to have them confirm the discount and then the Royal Sonesta would credit my balance. Eventually, Hotels.com was able to credit me one full night and I did not have to communicate with Royal Sonesta any further. Additionally, during check-in it was not explained to us that we needed to select ahead of time that we wanted our rooms cleaned, so that did not occur during our stay. We had to ask for additional blankets/bedding for the cot as you could feel the springs in it. Our bathroom did not have an air vent. Overall, I wouldn't stay here again when visiting Houston, but was very thankful that Hotels.com was able to credit me for one night given our room situation. "

"Beautifully classic, elegant and well-maintained hotel in the heart of Downtown Houston with excellent staff, Nelli, Mark and Brandon were out of this world. I would definitely return over and over again, amazing service all around."

"Professional staff."

"I have to admit this has been the worst hotel I have checked into. From being picked up at the airport by a Hyatt shuttle driver, who almost gave me a heart attack driving at high speeds. To walking into a hot humid hotel and room. The bathroom smelled musty, the blow dryer was broken I called for a replacement twice. Never received it. The bed was squeaky. And the staff was not pleasant. I would not recommend. You get what you pay for. "

"Clean room, great staff, secure"