We loved our stay at this hotel and wished we had more than one night to spend in the area. The staff were very friendly and helpful, and the hotel itself was well run, despite being enormous (taking up 3 separate buildings). My husband and I loved the onsens and sauna, and especially magical was sitting in the outdoor onsen with snow falling on us. The dinner and breakfast buffets were also outstanding, with plenty of vegetarian options for my husband. We hope to be able to return to this area in a different season in future, and when we do, we'll definitely try to stay here again.