Hi John! Thank you for choosing us and sharing your nice review of our place. We're happy you enjoyed your stay. Thank you for bringing the issue to our attention. We'll be happy to accommodate you at any of our properties anytime again.

Dear Ginna, thank you for the review. It was our pleasure to have you as a guest. We are glad you liked the view and your stay in our property. We are sorry to know you have had a hard time checking in. Please note that we have A-Z digitalized self-check-in process, which we understand can be frustrating for some guests, however, please consider contacting our customer care for extra support. We look forward to having you soon again for a much better experience.

Thanks for rating us. Come back soon :)

Hi Elliot, Thank you so much for your kind words and your honest review. We are beyond delighted that you loved your stay with us and we hope you come back soon. You can also check out our other properties across the United States, for your next stay.