Good afternoon,Thank you for your recent review. If you are willing I would like to learn more about what made your stay with us so unappealing. The review online does not have any information for us to make any changes or the opportunity to help in this instance. Please feel free to contact me at your convenience, or let me know if a time would work for me to contact you when you have some time available. Thank you for your time and I look forward to hearing from you.Jody Ferguson Guest Services ManagerHume Hotel and Spa
Very good renovation of a classic hotel. I was very disappointed that there was NO parking available for guests. Will not be staying again. PS My steak in your lounge was incredible. I will come back for that.
Grant
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Guest Services วันที่ 1 พ.ค. 2024
Thank you for choosing the Hume Hotel and Spa, we completely understand the parking situation. Nelson is an old town and never has been known for parking. Rest assured there is a city parking facility right next door available.
Great old hotel, in a perfect location for exploring Nelson. They have done a great job of preserving/restoring the period feel while also providing modern amenities. One small complaint is that the fridge in our room (like many small fridges in hotels) was noisy.
Paul
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Guest Services วันที่ 11 เม.ย. 2024
Thank you for choosing the Hume Hotel and Spa, we look forward to your next visit to Nelson.
Thank you for choosing the Hume Hotel and Spa, we look forward to your next visit to Nelson. I will pass your comments on to the staff as well they would live to hear this! Have a great day!
Thank you for choosing the Hume Hotel and Spa, we look forward to your next visit! We appreciate your kind words and will pass this on to the appropriate departments for a job well done!
Loved everything about the Hume on our Girls Trip!!! Our Rapunzel suite had two stunning views, the front desk staff was supurb, and the gluten free food options were delicious! The neighborhood felt safe and welcoming to us ladies as well. Can't wait to come back!
Alicia
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Guest Services วันที่ 13 ก.พ. 2024
Thank you for choosing the Hume Hotel and Spa, and the glowing review! We look forward to your next visit to Nelson.
We needed to change our room to two separate rooms and the man at the front desk worked hard to do that. We were very pleased with the service, accommodations and food.
Heather J
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Guest Services วันที่ 29 ต.ค. 2023
Thank you for choosing the Hume Hotel and Spa, we are happy you enjoyed your stay. We look forward to your next visit to Nelson.
Great property for walking to all the downtown spots.
Bill
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Arya วันที่ 15 ต.ค. 2023
Hi Bill,Thank you for the 5-star review!We are fortunate to be centrally located in the beautiful city of Nelson, hope to host you again in the near future.Arya PermanaGuest ServicesHume Hotel & Spa
Overall excellent. 1 Night noise from the pub was a bit load but ended at a decent time.
Scott
เข้าพัก 3 คืน, ตุลาคม 2023
การตอบกลับจาก Arya วันที่ 16 ต.ค. 2023
Hi Scott,Thank you for the review!We are aware that our Heritage Room is located directly above Mike's Place Pub hence we described it in the heading of the listing but we are happy that you had an excellent time staying with us.Hope to host you again in the near future!Arya PermanaGuest Services
Lovely hotel located right next to downtown, in walking distance of shopping and fantastic restaurants. Had to park in the city parkade as there was no on-site parking. Beautifully maintained hotel rooms. Very helpful and fantastic staff both at the front desk and spa. Will definitely stay here again.
Robin
เข้าพัก 4 คืน, ตุลาคม 2023
การตอบกลับจาก Guest Services วันที่ 10 ต.ค. 2023
Thank you for choosing the Hume Hotel and Spa, we look forward to your next visit!
8/10 ดี
Emily
9 ต.ค. 2023
Emily
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Guest Services วันที่ 29 ต.ค. 2023
Thank you for choosing the Hume Hotel and Spa, we look forward to your next visit to Nelson.