All you have to do is to call front desk by dialing 0 from room phone, but you didn't. When asked at 8:30 in the morning how was every thing by front desk agent you replied " Every thing was fine."And now this bad feedback???

Thank you Don, for taking the time to write a review of your stay at the Red Roof Inn Needles. It is so rewarding to read that you had a good encounter with us and we truly appreciate you making us aware, another thing that we liked was that you look liking to the size of our rooms and breakfast selection. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hey George,Thank you for taking the time to complete our guest survey. Red Roof appreciate your 5/5 score and comments regarding your recent stay at the Red Roof Inn Needles. It great to see our location was convenient enough for you to take a break from a long travel. Red Roof would be more than happy to accommodate you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello Liegan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NEEDLES and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Amy, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Needles and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Fred,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Needles. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the hospitality of our staff and the cleanliness of the room. I am glad that you had a extremely pleasant stay, prompting your 5/5 score. Red Roof hope to continue to provide great experiences for you.We value you as a our guest and appreciate your business. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Christine, We at the RED ROOF INN NEEDLES are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear George,We appreciate your comments regarding your recent stay at the RED ROOF INN NEEDLES. It's great to hear that you found our hotel to be a convenient place to break a long journey. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Hello Ken, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Needles. It is so rewarding to read that you enjoyed your stay while with us. It is Red Roof primary intention to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Fred, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN NEEDLES. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location to be clean, staff to be helpful and all the other positive features highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Kevin,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN NEEDLES. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 4/5 score. However, I sincerely apologize for the noise disturbance. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Ron,Thank you for taking the time to tell us about your experience at the RED ROOF INN NEEDLES. You indicated that the cleanliness was not up to your standard, the hotel looked outdated, and the furniture was not in good shape, resulting in your experience being hindered. Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience.Thank you for sharing your feedback and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Samantha Red Roof Management RediResponse Specialist

Hello Elizabeth, Thank you for taking the time to tell us about your stay at the Red Roof Inn Needles. I'm thrilled to read that you were pleased with the convenience of the hotel, prompting your 4/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Ryan, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN NEEDLES. We appreciate your kind remark highlighting our fantastic staff and our nice and clean hotel. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services here at Red Roof. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Valued Guest,Thank you for taking the time to tell us about your experience at the RED ROOF INN NEEDLES. I am sorry that your experience did not meet your expectations. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Hello Hiro, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN NEEDLES and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Don, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Needles and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Matt, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN NEEDLES and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Doreen,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN NEEDLES. It's great to see you enjoyed your stay, resulting in a 5/5 score. It's thrilling to see that our clean rooms and excellent service created an ideal experience. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Never stayed, never cancelled, never showed up, but still bad feedback?

Hello Daniel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NEEDLES and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Ted,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN NEEDLES. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding Redroof clean rooms, no frills and nice property. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Brad, Thank you for your review and 4/5 rating. We are glad that you were pleased with our accommodations. Our team will always try to ensure that we keep delighting you with our facilities and services here at Red Roof. Thank you again for providing us with your feedback. We would love to see you again, should your travels bring you back to our Red Roof. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

Hello Eugene,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating, following your stay at the Red Roof Inn Needles. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

Hello Wataru,Thank you for choosing to stay at our Red Roof. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN NEEDLES. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 3/5 score following your stay. However, I sincerely apologize for the situation you mentioned regarding the water. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria RediResponse Specialist

Hallo Davy,Bedankt voor uw recente beoordeling van uw verblijf in Red Roof Inn Needles. Wat fijn om te horen dat u zo tevreden bent over ons personeel en uw kamer. Feedback van onze gasten is altijd welkom, aangezien we ernaar streven de kwaliteit van onze diensten continu te verbeteren.Bedankt dat u voor Red Roof Inn Needles heeft gekozen. We hopen dat we de kans krijgen om je in de toekomst weer te zien.Eerlijk,Devorine RediResponse-specialist

Thank you for taking a moment to positively rate your experience, Karen. The staff at the Red Roof Inn Needles and I appreciate your 5/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Dear Sheridan,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Needles and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRediresponse Specialist

Dear Valued Guest,Thank you for telling us about your recent visit at the Red Roof Inn Needles. We are sorry you had a less than stellar experience due to the unclean floors and faulty sink faucet hindered your stay. Nevertheless, it's good to read that our clean bathroom met your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best in your future travels.Regards,LintonRediresponse Specialist

Thanks for sharing your feedback with us, Laura. The staff at our Red Roof Inn Needles were elated to see that we earned your 10/10 score. You mentioned some highlights, such as our clean rooms and new sheets, along with our nice and helpful front desk staff, which were pleasing to read.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. Respectfully,XaoRediResponse Specialist

Thanks for sharing your feedback with us, Felisha. The team at our Red Roof Inn Needles was saddened to see that we failed to provide you with a satisfactory stay. While we were pleased to read that our rooms were clean, it was displeasing to read that this was the impression left with you. You stated that the air took a while to get to a tolerable temperature, which hindered your stay. As such, your feedback will be kept into consideration going forward.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRediResponse Specialist

Hello Kimberly,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Needles. I am glad that our room was clean. the air conditioner was cold and comfortable and all the other kind remarks highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OliviaRediResponse Specialist

Dear Quinn, Thank you for leaving a review of your stay with us. We are disappointed that your stay was less than satisfactory due to the issues you described regarding the cleanliness of the floor not meeting your expectations, a broken sink, bugs and broken HVAC unit. This is not the experience our guests usually have with us. We appreciate you bringing this to our attention however, as we strive to continuously improve the quality of our services. Thank you for choosing Red Roof Inn Needles. We hope you have a good day. Very truly yours, Toni-Ann Red Roof Management RediResponse Specialist

Dear Dena,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Needles and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRediresponse Specialist

Dear Susan,We appreciate your feedback following your recent visit at the Red Roof Inn Needles. It's rewarding to read that our lovely staff met your expectations. However, you stated that the noisy air conditioning unit and the noise from the trains were the downsides to your travels. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,LintonRediresponse Specialist

Hello James, Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Needles. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were satisfied with the hospitality of our management team, who was very accommodating throughout your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We hope to continue to provide great experiences for you. We value you as a our guest and appreciate your business. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! Sincerely, Tianna RediResponse Specialist

Thanks for sharing your feedback with us, Antonia. The team at our Red Roof Inn Needles was saddened to see that we failed to provide you with a satisfactory stay. While we were pleased to read that our staff was pleasant, it was displeasing to read that this was the impression left with you. You stated that the subpar floor cleanliness and the reported insects, along with the towels seeming threadbare and your other concerns hindered your stay. Any issue related to pest alerts is quickly addressed through the Pest Control company that we work with, as is standard in the industry. In response to your feedback, I have sent a copy of your complaints to the property and their management team. I appreciate that you brought this to our attention. We wish you all the best in your future travels.Best wishes,XaoRediResponse Specialist

Hello Caslav,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Needles appreciate your 5/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Tianna RediResponse Specialist

Ciao Fabrizio,Grazie per aver dedicato del tempo per completare il nostro sondaggio per gli ospiti. Apprezzo i tuoi commenti riguardo al tuo recente soggiorno al RED ROOF INN NEEDLES. È bello vedere che sei rimasto soddisfatto della nostra proprietà a prezzi accessibili per il tuo soggiorno di 1 notte. Mi dispiace sapere che non hai trovato la nostra posizione comoda.Grazie ancora per aver condiviso la tua esperienza. Non vediamo l'ora di vederti nei tuoi viaggi futuri.Cordiali saluti,RegistraSpecialista in rispedizione

THANK YOU FOR STAYING WITH US..

Hello Ngoc,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN NEEDLES. We truly appreciate your recommendation to others and your 5/5 score following your stay.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRediresponse Specialist

Hello Roy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN NEEDLES and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RecordoRediresponse Specialist

Dear Carolyn,Thank you for telling us about your recent experience at the Red Roof Inn Needles. You indicated that the noise disturbances from the AC hindered your experience. I do apologize for the inconveniences it caused. In response to your feedback regarding our breakfast and ice machine, your feedback will be taken into consideration as we strive to improve the quality of our services and guest experience.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,LintonRediresponse Specialist

Dear Valued Guest,Thank you for sharing your feedback following your recent experience at the Red Roof Inn Needles. I'm pleased that our friendly front desk personnel and good check-in were the highlights off your stay. In response to the uncleanliness concerns highlighted and the other areas of opportunity you brought to our attention, we sincerely apologize for the hinderance caused. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Yours truly,LintonRediresponse Specialist

Dear Kayla,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN NEEDLES.It's great to hear that our staff was helpful and you found our location clean. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,