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"Clean room"

"When I walked into the hotel, I was not greeted by the front desk man. He looked at me and shouted, “identification!”. I tried to smile at him and engage him, but he was having none of it. I asked him a question and he spoke into his earpiece and barely acknowledged me. It was a very rude way to welcome someone to the “city of brotherly love!” I think the Doubletree needs to get a different front desk guy! He’s not a friendly person who should be their first point of contact! To top it all off,...

"Staff were very friendly and helpful"

"Great hotel and top notch service. Big room and great shower."

"The people working there were rude Our room was dirty and the worst part was there were roaches in the bathroom"

"Very nice and delicious breakfast"

"Clean room, friendly and helpful staff, free parking."

"All good except there was constant beeping in my room (#328). Did not get a good night rest."

"This is my second time staying here. Every thing is very good - location, room, cleanliness, staff, valet parking. The hotel is basically within UPenn community; very convenient for my purpose."