Everyone at the Sarava Woodlands was kind, welcoming, and helpful. The service is impeccable, the grounds are beautiful, and it's very comfortable and welcoming. We had a workshop at the hotel with local community members. The hotel provided everything we needed--tea, snacks, lunch, projector, paper, writing materials, etc., for a very fair price. Our workshop members were very happy and the day went smoothly. My group had a miscommunication among us about transportation, but the hotel was able to arrange transportation at 9pm for an 8am pickup of 25 people the next day. Our group checkout was a little complicated, but Betty was a pro and managed everything quickly and professionally. I have no complaints at all about the hotel and will stay there again.