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"This is a hotel that has been/is being renovated and is trying to become much more attractive for international business and tourist travellers. While the staff was incredibly kind and pleasant, it seems pretty clear that they don't understand what a higher level of service looks like. The AC in rooms and common areas simply has to be widely improved and the bar could use an update. Again, nice people but a lot of standing around when folks have needs."

"Friendly staff, clean room, great dining area."

"Beautiful property. Clean spacious rooms. Friendly helpful staff."

"Clean and responsive staff"

"Very slow check-in, no hot water in the morning. Otherwise everything was very good. "

"Good room, helpful hotel staff, "

"Excellent experience from beginning to end. Great location and very quiet. Currently my favourite hotel in Nairobi. "

"Wonderful hotel and staff - especially Wilfred at the front desk."

"Haven of quiet, comfort, elegance and kindness amidst the hustle and bustle of downtown Nairobi: The Sarova Stanley is an amazing hotel. It is a beautiful building, immaculately maintained, thoroughly modern, yet with the feel of a world-class, historic hotel. The Thai Chi restaurant is exceptional for the quality of the food and the ambience, and the breakfast buffet, especially featuring local dishes on Friday mornings, is wonderful. The best part though is the hotel staff: warm and welcoming Hospitality Professionals, knowledgeable about their mission, proud of what they do, and determined to provide an excellent level of customer service and experience. I recommend this special place unconditionally - and plan to return!"