We're saddened to read about your disappointing experience, Ashley. We would appreciate the chance to learn more about this, as it looks like you didn't reach out to our team at any point during your 9-night stay...In that case, our team would have loved to accommodate any requests/needs you were having, had we known you were facing those issues. Please feel free to reach out to our team anytime for further assistance!

Hi Oscar, we're so happy to hear that you and your family enjoyed your stay at our location! Your feedback is greatly appreciated, and we're glad to know that despite any need for updating, you still had a great experience overall. We're committed to continually improving, and your comments help guide us in that process. Thank you for choosing our place for your getaway, and we hope to have the pleasure of hosting you and your family again in the future!

Thank you so much, Alena, for choosing Hosteeva! It's been great to have you and we're happy to hear that you've enjoyed your stay and appreciated our spacious condo. We hope to host you again in the future.

Thank you so much for staying with us, Eric! We'd be honored to welcome you back :)

Thank you for your feedback, Norman! And thank you for attaching those beautiful photos you took :) We're delighted to hear you enjoyed the amazing beach view. At the same time, we apologize for the inconvenience caused by the behavior of other guests. As a private host within the building, we will try our best to address this issue with the building management to ensure a more comfortable environment for all guests in the future. We hope you'll consider staying with us again, and we'll strive to make your next visit even more enjoyable. Your input is appreciated!

Wow, thank you so much for your fantastic 10-star review, Shauna! We're absolutely thrilled to have exceeded your expectations. Your positive feedback brightens our day and motivates us to continue delivering exceptional experiences. If you ever plan to visit again, please don't hesitate to reach out. We can't wait to welcome you back!

Thank you for sharing your feedback with us, Angela. We sincerely apologize for the negative experience you had during your stay. Your trust is important to us, and we understand the impact of our associations on our credibility. We take cleanliness and room management seriously, and we're actively working to improve in these areas to ensure a better experience for all our customers.As for the compensation, we thoroughly reviewed your case and provided the agreed-upon compensation through Expedia. You were satisfied with the resolution during our conversation. We want to assure you that your feedback is valuable to us, and we are committed to learning from this experience to deliver better service in the future.

Hi Mary. Thanks for your feedback. We are truly sorry to hear your stay with us was not up to par due to the issues mentioned. Nonetheless, we would like to note that we do not provide cribs and we never asked you to pay us to get one. We just made a research upon your request and provided you with the details regarding the price of the crib. Your comments will be definitely taken into consideration for our future improvements. We hope to have a chance to host you again in the future for a flawless experience.

Hi, Amy. Thank you for taking the time to leave us a good review! We greatly appreciate your feedback and are glad to see that you enjoyed your stay with us. If you ever have more feedback or suggestions to share, please don't hesitate to reach out. We hope to welcome you back soon for an even better experience.

Hi Holly! We are sorry to hear about the unpleasant experience you had during your stay at our hotel despite having a monthly pest control program in place. We understand that encountering cockroaches in your room is distressing, and we apologize for any inconvenience caused.We understand the importance of trust, and we hope you will give us another opportunity to serve you in the future.

Hi Karolin, thanks for your feedback. Right, we provide no daily housekeeping service since this is a short-term rental, not a hotel room. Our units are non-smoking, unfortunately we have no control over the other ones.

Thank you, Natoya! It was a pleasure having you and your family. We're so glad to hear that we could make your experience with us a memorable one. We look forward to hosting you again. Have a beautiful day!

Thank you for your feedback, Jean We apologize for any discomfort caused by the dated appearance, lack of comfortable seating and dining area, limited balcony furniture, and challenging shower setup. Your comments will be taken into consideration as we strive to improve our accommodations. We appreciate your input and hope to have another opportunity to provide you with a better experience in the future.

Hi Susan, we're sorry to see this rating. We do hope you had a great stay as you never contacted us about any concerns.

Thank you for the rating, Luis!

Hi Jacqueline, Thank you for the review! We're glad you had a great time during your long weekend at the beach and appreciated our clean, spacious condo with a beautiful view. We hope to see you again soon!

Hi Larry! We appreciate your comments on all the mentioned aspects in the review, however, we never heard from you during the stay, or else we would address those concerns, which are not beyond our control more over you have even extended your stay with us! I assume your stay wasn't that bad, was it?

Thanks for the staying and your rating, Myung! You're always welcome back!

Hi Anthony, thanks for staying with us! Detailed parking directions are provided in your check-in instructions. Our 24/7 support team is also more than happy to help you if you need any assistance. Safe travels!

Hi Walter, we're glad you enjoyed the view and the pool. We greatly appreciate your feedback and suggestions, they will be taken into consideration for our upcoming guests.

Thank you for the stay, Luis. This is a non-smoking property. Sorry to hear some tenants might have broken the house rule. You should have contacted the local office number for help.

Hi Raquel, thanks for the good rating. We hope you had an enjoyable stay and will come back soon!

Hi George, we’re sorry that your experience with us was not up to par. We hope you'll give us another chance to host you and regain your trust.

Hi, Alania! Glad the stay went well and that you enjoyed your stay in our home. We hope you contact us next time you're in town. Salute!

Hi Renee! Thank you for staying with us and giving us a perfect rating. We hope your next stay is just around the corner.

Hi Martial! Thanks for staying with us and giving us an excellent rating. We'd love to host you again.

Hi Pamela! Thanks for staying with us. We’re happy to know you liked the unit, especially the views, and enjoyed your stay. Looking forward to your next visit. Cheers!