"The positive things about this hotel are the lovely staff, who were always friendly and helpful, and the location - it’s very near the station and tram stops. We loved the ski-theme reflected in all the details throughout, and you are able to store luggage before and after check-in/check-out too, which is always a bonus.
There are a few things which could be improved. The rooms are clean enough, but certainly not spotless, for example whilst the sink, shower and toilet were clean, we found a hair clip and a tiny gold-coloured loop on the floor which indicate the floor cleaning wasn’t thorough, and there was a hand print on the window. We had a chill out alm double room which although large with a sofa, was rather dark; the mood lighting is good, but there isn’t enough lighting when you need it. Some maintenance is needed too - the curtains look fine, but the linings are threadbare, meaning that light shines through the small holes in the morning. Our toilet extractor fan ran continuously, whether the light was on or not. All the toilets in the lobby/restaurant were out of use - another demonstration of lacking maintenance. There were no tea or coffee-making facilities in our room which is highly unusual in any hotel.
Overall, you get what you pay for, and considering how expensive Munich can be, we found the price point to be just about fair. Would we stay again? I wouldn’t say no - but most likely we would try somewhere else."
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