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"Well received at reception by Maria, staff. Well informed of the neighborhood on where to go around and buy daily essentials. Gave a good tour on the hotel restaurant and amenities. Maria even upgraded our room to one with ocean view overlooking Kowloon peninsula skyline. Although there was a minor hiccup in that there was water leaking from the bathroom ceiling (suspected from upper level bathroom leak, not from hotel structural), the maintenance staff handled matter promptly and...

"Had a great stay at The Langham Hong Kong. The room, service, and overall experience were excellent, and everything met expectations. Staff friendly and helpful! The only issue was with the billing/security deposit process. The hotel charged the deposit to my card and then refunded it after checkout, which resulted in a foreign exchange rate difference and an unnecessary cost. It would have been better to use a pre-authorization hold instead of processing an actual charge and refund. Aside from...