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"This time, we couldn't be accommodated in this property due to the fact we had forgotten one photo ID. We understood that'. The receptionist perfectly explained the rules. The refund was processed by the booking company. That's fine. The strange experience was in the restaurant we used before heading back home. The tip was rounded up much higher we mentioned. It was bizarre. After calling the hotel's restaurant first we heard we need to come back to do refund difference through the terminal...

"Convenient rooms, comfortable beds "

"Et fantastisk opphold, kjekk plass og genialt konsept. Vi valgte denne plassen hovedsakelig pga. barna våre. En fin avsidesliggende bygd, men samtidig i ok kjøreavstand til Praha sentrum. Rommene ligger like over stallen, men bære preg av slitasje. Dårlig luft på de varmeste dagene. Kunne ha oppgradert litt samt, holdt fasaden litt bedre rundt bygget, så hadde alt vert topp. Fint med leker ute som barna kunne benytte seg av. Flekkete teppe på gulvet på rommet. Få gjester, så frokosten i...

"Uns hat der Aufenthalt sehr gut gefallen. Das Hotel ist extrem schön eingerichtet. Tolle Mischung aus traditionellem Erzgebirge Charme und Moderne. Die Mitarbeitenden waren sehr freundlich und zuvorkommend. Die Zimmer toll eingerichtet, modern und äußerst geschmackvoll. Wir haben uns rundum wohlgefühlt und würden auf jeden Fall wiederkommen. "

"Geweldig hotel, zeer hartelijke ontvangst. Mooie nette en ruime kamer. Restaurant super lekker alsook het ontbijt. Zeer ruime parking tegenover het hotel. Als je in de buurt bent is dit een echte aanrader! "

"The interior is 30 years old and the rooms smelled so badly that I could neither breathe nor sleep properly. The bed was covered in clean linens though. It’s the carpet that smelled terribly."

"On Sunday they did not clean the room. I was out of the room until 4 PM."

"Dienstreise Angenehmes Zimmer mit gutem Bett Tolle Speisekarte Frühstücks Büfett klein aber ausreichend "