"service is not a hilton standard .
swimming pool we try to order some drink around 18:30 PM
it say closes no drink service (Pool bar normal as i know closes on 19:00
morning food was empty very fast need very long time to fill up.
a lot of stuff did't know there service if this is 3 star hotel i will not compliant.But this is one of Hilton.
In my suites that i stay for 5 days. The shampoo or soup if you did noe used until empty will not put the new one(So funny for me)"
"A pleasant hotel on the beach and close to restaurants etc. Staff were extremely helpful and always smiling. Breakfast is the best - everything you could wish for is served. Room is spacious and very clean.
Wine and fruit platter in room on arrival was a nice touch.
Hotel could do with a bit of TLC in places i.e. Paint/repair - balcony seat cushion repaired or replaced, pool umbrellas repaired or replaced but nothing too major. "
"Sehr schöne Anlage, wundervolle friedliche Atmosphäre und mit viel Liebe gestaltetes Hotel.
Für Ruhesuchende ideal zum entspannen.
Wunderschöne Zimmer und alles hat funktioniert.
Leider sehr harte Kissen und Matratze.
Lage ein wenig isoliert, keine Einkaufsmöglichkeiten fussläufig, man ist auf Taxi/Grab angewiesen. Nach Georgetown mit Grab ca 20-30 min. Zu Fuss an Hauptstrasse ohne Trotzoir zu gefährlich. 5min mit Grab wunderbare Rotis und Dosas, visavis vom Hudson Deli."
"Very friendly stuff went above and beyond of my expectations.
Such a big difference between another hotel i booked couple days before in the same area and price range. Veeerrryyyy good value for low price."
"Staying 4 days (3 nights) here with my family for holidays. My room was spacious, clean, and quiet with a superb sea view! The hotel staffs were very helpful. The rate was also very competitive. Direct access to a beautiful and natural white-sand beach with many water activities. A pool with playground. It has provided plentiful free carparks. The dishes (ordered fried chicken chops and fried rice) at the hotel cafe are excellent! Astaka food court is within walking distance."
"Bed not comfy. Pillow too high. Big Bedroom on 3rd flr, one section (nearer the entrance bed) can't feel the aircon draft and warm even with fan.
Staff service is superb. Very assuring and attentive. Very nice villa and awesome view of sea."
"Lovely large property.
Location is ok - halfway between Georgetown and Batu Ferringhi.
Cleanliness of property was not great - there was hair in the showers and the sink was blocked.
Struggled to get responses sometimes."
