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"Upon arrival, the staff were not particularly friendly or helpful, and we were not greeted or made to feel welcome at reception. While the property is very clean, it feels quite dated and in need of an upgrade. The furniture and curtains, in particular, give the impression that little has been updated since the 1980s."

"Peter was amazing. The staff was great too. The food was absolutely amazing. "

"There is never anything wrong at Ruah.. their facilities are outstanding.. we love it there.. I did have a complaint with hotels.com facilitating payment.."

"Wonderful place Very friendly staffs & Get really peace of minded."

"Great quiet spot in the reserve. Staff are fantastic, breakfast is as well. Plenty options close by for game viewing."

"Staff very friendly and helpful"

"We loved our stay at Mongena. Our 4 year old daughter loved having zebras and impalas walking around the lodge. The game drives were amazing, the guides were knowledgeable and very friendly. "

"We booked this trip after 2 difficult years of illness and work stress and we were looking for a relaxing and quiet place to go and unwind and enjoy nature. We dreamt of days and nights on the porch listening to the birds and watching the animals by the water hole but instead our entire trip was ruined by building works. We felt like we were right in the middle of a building site and all we could hear the entire trip was hammering, drilling, machinery and workmen so there was no chance of any...