Enjoyed our stay at the Hilton. Staff and amenities were thoughtful. Area was clean and felt very welcoming. Would absolutely recommend to other travelers for business or leisure
I will say it was kind of weird/ironic when staying at something I would view as a luxury hotel and at the same time a “Reparations conference” is taking place in a conference room at the hotel - so I’m supposed to think I’m staying at a luxury hotel, meanwhile people there hate me for the color of my skin not to mention think I owe them money for the color of theirs - please make better choices Hilton or you will be cancelled as well.
Great quick stay before a flight we always stay here always great
Jenna
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
6/10 พอใช้
Michelle
เดินทางเป็นกลุ่ม
24 ก.พ. 2024
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: พนักงานและบริการ
There was no hottub which was disappointing. Staff wasn't very friendly.
Michelle
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Francis วันที่ 26 ก.พ. 2024
I do apologize, we still have a pool, but our hot tub has been closed for a few years now since pre-pandemic times. We have been working with our advertising partners since then to make sure our information is correct.
Specifically booked this hotel to have extended parking for a flight. Was told we could do it because they had to save spaces for an event. Had I known that I wouldn’t have booked there. The bed was horrible and hard. It was so hot in the room and the thermostat didn’t work. Overall not impressed for the amount I paid!!
It was close to the airport and they had a shuttle at 4 in the morning.
Nancy
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
4/10 แย่
Ron
เดินทางกับครอบครัว
6 ก.พ. 2024
ไม่ชื่นชอบ: พนักงานและบริการ
Hotel that has a free airport shuttle and says parking available made me an assume I could park there for my travel. Misleading and when I asked the staff what I could do they were no help.
Ron
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Francis P วันที่ 6 ก.พ. 2024
We thank you for staying with us and letting us know about your experience.I apologize that we couldn’t allow you to park while traveling on vacation this time, as our capacity for the number of cars allowed to do so had been reached during the time you wished to go.Much of the time this is not an issue, but we suggest contacting the hotel in advance to check availability to do so, especially during peak travel periods.
6/10 พอใช้
Christine
เดินทางกับครอบครัวและเด็กเล็ก
29 ม.ค. 2024
ชื่นชอบ: พนักงานและบริการ
The pool was neat, wish the hot tubs would have been available. Our room was hot, turned the heat all the way down and was still hot, had to shut off the heat to make it tolerable. The beds were hard but the couch was comfortable. Wish there was a continental breakfast available. Not a terrible stay but could use a few improvements.
Christine
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Francis วันที่ 29 ม.ค. 2024
Thank you for letting us know about your stay. Unfortunately, we no longer have hot tubs at our property. I will have our maintenance staff look at the HVAC unit in your room to address the temperature issue.
It was all really great…. The only thing was that I am sensitive to fragrances and the hotel shampoo/soap etc was SO STRONG!!! It gave me a headache and I could hardly sleep….. 😞
การตอบกลับจาก Jeff Feltes / General Manager วันที่ 4 ม.ค. 2024
Amy,Thank you for the 5 star review and the kind comments. I will be sure to share this with our team. We look forward to hosting you again in future travels!Stay well.
การตอบกลับจาก Jeff Feltes / General Manager วันที่ 5 ม.ค. 2024
Amanda,Thank you so much for the amazing review. The team and I truly appreciate this, and look forward to welcoming you back again soon!Stay well.
6/10 พอใช้
ผู้เข้าพักจริง
เดินทางเพื่อธุรกิจ
31 ธ.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
Too Hot
We go to hotels mainly to sleep. Studies show that one of the main factors in being able to sleep is a cool room. Although there was a thermostat in the room, there was no control over the temperature. It was too warm, I kept waking up. I arrived exhausted, yet could not get a good night's sleep.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Jeff Feltes / General Manager วันที่ 4 ม.ค. 2024
Thank you for taking the time to share your feedback with us. I sincerely apologize that we did not deliver an amazing experience. I certainly understand the importance of a comfortable guest room, and we need to do better. I have forwarded this information over to our Engineering team. I do hope we have an opportunity to host you again in future travels and provide a far better experience.Stay well.
10/10 ดีเลิศ
Amanda
29 ธ.ค. 2023
Amanda
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Jeff Feltes / General Manager วันที่ 4 ม.ค. 2024
Amanda,Thank you for taking the time to share your feedback with us. We truly appreciate it, and we look forward to welcoming you back again soon!Stay well.
Big price for an average room. Pleasant and helpful staff. Great restaurant and service.
Shawn
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Jeff Feltes / General Manager วันที่ 27 ธ.ค. 2023
Shawn,Thank you for the feedback regarding your recent stay. I appreciate the time, and the kind words about our staff and restaurant. I will be certain to pass this along to them. We hope to have the opportunity to host you again in future travels!Stay well.
10/10 ดีเลิศ
Jeremy, Weatherford
23 ธ.ค. 2023
Jeremy
เข้าพัก 2 คืน, ธันวาคม 2023
10/10 ดีเลิศ
Steven, Harrisburg
22 ธ.ค. 2023
Steven
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Jeff Feltes / General Manager วันที่ 27 ธ.ค. 2023
Steven,Thank you for the 5 star review. The team and I truly appreciate this, and we look forward to welcoming you back again in future travels!Stay well.
การตอบกลับจาก Jeff Feltes / General Manager วันที่ 27 ธ.ค. 2023
Malek,Thank you for providing us with your feedback and the great review. The team and I appreciate this, and we look forward to welcoming you back as our guest in future travels!Stay well.
การตอบกลับจาก Jeff Feltes / General Manager วันที่ 5 ธ.ค. 2023
Frederick,Thank you for taking the time to share your feedback with us, we truly appreciate it. I do hope we have the opportunity to host you again in future travels!Stay well.
We stay here often and love the convenience. The staff is friendly and helpful. I noticed that the fire doors on 6th floor wouldn't stay open. Not a problem unless I had mobility problems.
JEFF
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Jeff Feltes / General Manager วันที่ 5 ธ.ค. 2023
Jeff,Thank you so much for the amazing review. I am thrilled to hear you enjoyed your stay, and our best in class associates. I certainly apologize for the issues with the fire doors, but I can assure you this is a project we are working on correcting immediately.We hope to host you again in future travels!Stay well.
The staff was friendly and courteous. The room was clean for the most part, but there was quite a bit of dust behind an end table I pulled out to.plug in my phone charger. It wasn't a game changer for me, but if someone has allergies, it could be an issue. All in all, it was good experience. Nice and close to the airport.
Tracy
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Jeff Feltes / General Manager วันที่ 5 ธ.ค. 2023
Tracy,Thank you so much for the feedback. I am thrilled to hear you enjoyed your stay, and I will personally be following up on your additional comments regarding the dust in your room. As a team, we need to do better and we certainly will.We hope to have the opportunity to host you again soon!Stay well.
Nice, quiet and easy access to airport. Restaurant could have more options though so we ordered in.
Ashleigh
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Jeff Feltes / General Manager วันที่ 30 พ.ย. 2023
Ashleigh,Thank you so much for you kind and honest feedback. We are always looking to improve, and this will certainly be taken into consideration. I am thrilled you enjoyed your stay, and we look forward to welcoming you back again soon!Stay well.