Thank you for taking the time to reply to the survey! We truly appreciate any and all feedback.The staff will be excited to see that They were recognized for their great service!

Thank you for taking the time to respond to the survey. We truly appreciate the feedback.I am glad to see that you enjoyed your stay with us. I hope we can host you again in the future, should your travels bring you back to the area.

Thank you for responding to the survey. You feedback is important to our continued improvement and employee engagement.I apologize that your room was less the desired. We are in the process of planning for a renovation, but timing is looking like 2025 for completion.Again, my apologies and I hope you choose to stay with us again in the future.

Thank you for taking the time to respond to the survey. Guest feedback is very important to our continued improvement and employee engagement.We are glad to see that you had a nice stay with us. We look forward to hosting you again in the future!

Thank you for responding to the survey. We appreciate your feedback.We hope to host you again if your travels bring you back to the area.

Thank you for taking the time to share your experience with us. Your feedback is very important to us.We will definitively look into the lighting in the room your stayed in. They might have installed the wrong wattage light bulbs. We will also address the grab bar in the tub/shower.We hope you stay with us in the future.

Thank you for replying to the survey. Your feedback is important to our continued improvement and employee engagement.I will be sure to share your comments with our entire team.

Thank you for taking the time to reply to the survey. We are glad to see you enjoyed your visit.We look forward to hosting you in the future.

Thank you for replying to the survey. Your feedback is very important for our continued improvement and employee engagement.We hope you will visit us in the future when your travels bring you ack to the area.

Thank you for taking the time to reply to the survey!We are glad to see that you enjoyed the breakfast. We are always looking for ways to improve this as well. It is one of our guests most important amenities.We look forward to hosting you in the future.

Thank you for taking the time to share your feedback regarding your recent stay. I am glad to see you had an enjoyable visit. I will be sharing your comments with our team. They will all be glad you had such a great visit.We look forward to hosting you again in the future!

Thank you for taking the time to respond to the survey. We appreciate the great rating! We hope to host you again in the future.

Thank you for replying to the survey request. Your feedback is extremely important to us and helps us with continued improvement and employee engagement. Hopefully you will give us another opportunity to host you in the future.

Thank you for responding to the survey. I am glad to see you enjoyed your visit and appreciated the conveniences of our proximity to the mall and the on-site restaurants. I'll be sure to share this with our team. They will be pleased to see your comments!

Thank you for your response. We are glad to hear you enjoyed your stay! Being close to the Mall of America is definitely a plus. Glad you were able to take advantage of the shuttle service.

Thank you for responding to the survey. We are glad to see you had a nice visit.We look forward to hosting you again the next time you are in the area!

Thank you for taking the time to respond to the survey. Guest feedback is very important to our growth and improvement. I also appreciate the details you provided. I will share your details with the appropriate departments to have each item looked into. The leaky fire nozzle is of significant concern. As a result of the issues you encountered, I will be issuing a partial credit to your Visa Card.My sincerest apologies!

Thank you for taking the time to reply to the survey. Guest feedback is very important for our continued improvement and employee engagement.I will be sure to share your comments with the staff. They will be grateful for the kind words!

I am sorry to hear your daughter became ill while traveling. It is so hard to be away from home and not feel well. I hope she feels better quickly!Also, thank you for your comments about the hotel. I will definitely share this with the entire staff. They all love seeing that our guests have had a great visit.Sincerely,

Thank your reply to the survey. We appreciate your review!We hope to host you again when your future travels bring you to the area.

Thank you for taking the time to share your experience with us! We truly appreciate guest feedback to continued improvement and employee engagement. I will share your comments with our team. My breakfast staff and drivers will be grateful for the recognition!

Thank you for taking the time to share your experiences with us. Guest feedback is critical to our growth improvement. I apologize for the few items that didn't meet your expectations. I will talk with the breakfast crew regarding the bananas and also work with laundry to see what might be at issue. We hope you give us another opportunity in the future to host your visit.

Thank you for taking the time to reply to the survey. I am glad to see you had a great visit! We hope to host you again in the future!

Thank you for taking the time to reply to the survey. We appreciate all guest feedback. Our proximity to the Mall of America is definitely a great benefit to us and our guests!We hope you stay with us again in the future!

Thank you for taking the time to reply to the survey. We appreciate all guest feedback. It is important to our continued improvement and employee engagement! I will be sure to share your feedback with Chandler and Tristen!

Thank you for taking the time to reply to the survey. And thank you for staying with us a second time! We look forward to seeing you on your third visit:)

Thank you for taking the time to reply to the survey. We appreciate all guest feedback. It is important to our continued improvement and employee engagement!

Thank you for taking the time to reply to the survey. We appreciate all guest feedback. It is important to our continued improvement and employee engagement! I'll be sure to share your comments with all the staff especially the breakfast team!

Thank you for taking the time to reply to the survey. I am glad to see you enjoyed your stay and especially the cookies!We hope to host you again in the future!

Thank you for taking the time to reply to the survey. We appreciate all guest feedback. It is important to our continued improvement and employee engagement! Our proximity to the Mall of America is a great benefit to us and our guests.

Thank you for taking the time to reply to the survey. We appreciate all guest feedback. It is important to our continued improvement and employee engagement!

Thank you for taking the time to reply to the survey. We appreciate all guest feedback. It is important to our continued improvement and employee engagement!

Thank you for submitting a review regarding your recent stay. Our staff will be excited to see that you enjoyed your visit.We look forward to hosting you again in the future.

Thank you, Lydia for the details about your recent stay. My sincere apologies for the issues with your heater. I will be calling an HVAC repair technician out right away.I hope you and your kids had a wonderful time at the Mall of America!

Thank you for taking the time to share your experience with us! We are actually looking at replacing all of our pillows in the near future! I'll be sure to share your comments with all of the staff!We hope to see you again in the future.

Thank you for responding to the survey. We look forward to hosting you again the next time you are in the area!

Thank you for the wonderful comments! I will share them with the staff. We hope to host you again, in the future!

Thank you for taking the time to reply to the survey. Our proximity to the mall is a great benefit for our guests.All the best

Thank you for the response. I can totally appreciate your comment about "Lots of airplanes". If you do stay with us in the future, be sure to ask for a westward facing room. These are on the opposite side from the airplanes and the noise is dramatically lower.Wishing you all the best!