Our room had torn drapes and the sheer drapes were shredded. Needed our room cleaned and was told at12:30 pm that the cleaning crew had left for the day. Also, we booked the hotel because of the indoor pool. We were only able to use the pool 1 day and then a notice was placed on the door that the pool was closed for maintenance (3 out of our 5 day stay) Also, when we were in the pool area, the ceiling over the pool was peeling horribly and very cold in the pool area!!! Very disappointing!!! Pancakes were cold and rubbery and scrambled eggs were cold and with cheese over them...Yuck!
Kuddos to the late night woman at the desk. She was filling in for the regular woman who was out ill.