6/10 พอใช้
Lori
3 พ.ย. 2025
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Staff was responsive but the accommodations were misleading. The pictures did not accurately describe the rooms. Also I was unaware that I would have to carry my suitcases up a spiral staircase. That should be made clear ahead of time as that is not safe for most people. A window pane was missing from the bathroom window and I reported it on Weds am but as of Sunday morning it was not repaired. This made the bathroom and room cold and noisy. The bathroom also smelled of sewage not sure if it was the water or the broken window. The hot water was fickle. We were told to let it run for two minutes which did work at first but then it got cold again. The fridge was uneven which made it difficult to use. We chose this place because it said it was a 10 minute walk to UNAM. I tried to walk one day and it took me 1.5 hours. I walk a 20 minute mile. The rooms are not in good repair. They need to be painted and upgraded. I have been to Mexico multiple time including in the 90s when things were much worst and I was deeply disappointed by this place. There were three of us with separate rooms and everyone had the same problem. Including one group who reserved one room with three beds and they were told it wasn’t available and one person had to sleep on a mattress on the floor. Do not recommend.
Lori
เข้าพัก 5 คืน, ตุลาคม 2025