This hotel was the worst hotel I have ever stayed in. From the hallway to my room there was a not so pleasant smell, the pool area windows looked like they have never been cleaned and the water looked foggy, now in my room the toilet and bath tub was not cleaned, there was caked up dust everywhere on the walls, the head board, the lamps, the picture on the wall, behind the bed, there was spiderwebs in every corner of the walls. We asked for a refund and they said they couldn’t refund or move us to another room. My boyfriend saw bed bug spray bypassing the storage room when he asked if there was a problem with bugs they said no. We clearly saw the spray. I called the hotel on Tuesday to speak to a manager and the manager was not trying to hear my concern she was very rude, talking over me and said there was nothing she can do. This hotel charged a 100 dollar deposit for the condition that it’s in. We ended buying supplies to clean this room which was still uncomfortable to sleep worrying if we were going to get bit. I will never stay in a Baymont hotel again. All of the reviews I seen after my stay was poor.