เตารีด/โต๊ะรีดผ้า, เปล/เตียงเด็กอ่อน, Wi-Fi ฟรี, ผ้าปูที่นอน
ดูห้องว่าง

รีวิว โอ๊คส์ เมลเบิร์น ออน ลอนส์เดล สวีทส์

4.5 out of 5
โอ๊คส์ เมลเบิร์น ออน ลอนส์เดล สวีทส์
23 33 Lonsdale St, Melbourne, VIC

รีวิว

8.6

ดีเลิศ

คะแนน 10 - ดีเลิศ 1119 จาก 2592 รีวิว" "
คะแนน 8 - ดี 1106 จาก 2592 รีวิว" "
คะแนน 6 - พอใช้ 226 จาก 2592 รีวิว" "
คะแนน 4 - แย่ 99 จาก 2592 รีวิว" "
คะแนน 2 - แย่มาก 42 จาก 2592 รีวิว" "

8.6/10

ความสะอาด

8.6/10

พนักงานและบริการ

8.0/10

สิ่งอำนวยความสะดวก

8.2/10

สภาพของที่พักและสิ่งอำนวยความสะดวก

7.8/10

ความเป็นมิตรต่อสิ่งแวดล้อม

รีวิว

6/10 พอใช้

ผู้เข้าพักจริง

ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
KhunR
Room is good but the reception desk is old. Supermarket is next door. Tram stop is 2 mins walk.

8/10 ดี

Emma

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด
Good size apartment, easy walking distance to MCG and CBD.
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Oaks Management วันที่ 26 เม.ย. 2024
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Best Regards, Oaks Management

10/10 ดีเลิศ

Russell

เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Oaks Management วันที่ 1 พ.ค. 2024
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Best Regards, Oaks Management

10/10 ดีเลิศ

Robert

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The staff were very polite and friendly and very helpful.The room was well equiped with for cooking and the bed was very comfortable. We were very happy with this accomodation.
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Nethmi วันที่ 6 เม.ย. 2024
Dear Robert,Thank you for your excellent feedback following your stay at Oaks on Lonsdale. We are delighted to read that you found the customer service to be up to par and that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Kind Regards Oaks Management

10/10 ดีเลิศ

regina

ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Love staying at this hotel. Staff are friendly and rooms are always immaculate
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Oaks Management วันที่ 31 มี.ค. 2024
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you found the location to be convenient and was happy with our room kitchen facilities. As regards the cleanliness, please accept our apologies as this is not indicative of our usual high standard of service. Your feedback has been shared with our team so that improvements can be made. We would truly appreciate the opportunity to welcome you back soon. Best Regards Oaks Management

4/10 แย่

Corinna

เดินทางกับคู่รัก
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Room was dirty, missing items in room & TV didn’t work. Very disappointed considering it cost more than triple normal rate😡
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก simranjit วันที่ 29 มี.ค. 2024
Dear Corinna,Thank you for your feedback following your stay at Oaks on Lonsdale. It is truly disappointing to read that your recent experience was not enjoyable. Your feedback has been shared with the team so that improvements can be made. We do trust that we may have the opportunity to welcome you back again.Kind RegardsOaks Management

8/10 ดี

Stephen

ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Great
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก simranjit วันที่ 22 มี.ค. 2024
Dear Stephen,Thank you for your excellent feedback following your recent stay at Oaks on Lonsdale. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon.Kind RegardsOaks Management

8/10 ดี

JUSTIN

ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
Is was quiet and conveniently located.
เข้าพัก 5 คืน, มีนาคม 2024
การตอบกลับจาก simranjit วันที่ 19 มี.ค. 2024
Dear Justin,We are truly pleased to read that your experience at Oaks on Lonsdale was most enjoyable. We have shared your kind feedback with the team. We look forward to having the pleasure of welcoming you back again soon.Kind RegardsOaks Management

10/10 ดีเลิศ

rie

ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
何も不自由なかったです。広いお部屋で最高でした
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Oaks Management วันที่ 2 มี.ค. 2024
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Best Regards, Oaks Management

4/10 แย่

Nicolas

ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
Dont kid yourself its a 2 star property at best
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Oaks Management วันที่ 2 มี.ค. 2024
Dear Guest, Thank you for taking the time to share your recent experience. Please accept our apologies that your overall experience did not living up to your expectations. We regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience soon. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Oaks Management

10/10 ดีเลิศ

Michelle

เดินทางกับคู่รัก
ชื่นชอบ: สิ่งอำนวยความสะดวก
Enjoyed our stay. Walking distance to St Vincent’s for my husband. Great with IGA next door. Great experience thank you
เข้าพัก 4 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Oaks Management วันที่ 2 มี.ค. 2024
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Best Regards, Oaks Management

10/10 ดีเลิศ

Law

ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Friendly staffs, amazing city view
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Oaks Management วันที่ 22 ก.พ. 2024
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Best Regards, Oaks Management

8/10 ดี

Rafelina

ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Oaks Management วันที่ 22 ก.พ. 2024
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Best Regards, Oaks Management

4/10 แย่

Trudi

ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
The room had a damp smell upon entering very stuffy no air flow dirty carpet
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Oaks Management วันที่ 5 ก.พ. 2024
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you found the location to be convenient. We greatly appreciate your comments about aspects of the room that need updating. Your feedback has been shared with our team so that improvements can be made. We would truly appreciate the opportunity to welcome you back soon. Best Regards Oaks Management

6/10 พอใช้

LYNNE, Driver

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด
The property was close to Bourke St for shopping and restaurants. Also very close to Parliament train station and a short walk to the free city tram. The apartments themselves, although clean, are very tired looking. They could do with a lick of paint and a renovation. Shower was over the bath and although they provided a bathmat, hubby still slipped. Bath was very slippery. Switched on dishwasher as per instructions however at end of cycle dishes were still dirty so had to handwash. Used combined washer dryer however clghes were still wet so had to hang around room. Once again, set as per instructions. There is only an aircon in living area so had to leave bedroom door open for air to flow through. No fans at all. Would probably look for something better next time!
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก Oaks Management วันที่ 5 ก.พ. 2024
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you found the location to be convenient. We greatly appreciate your comments about aspects of the room that need updating. Your feedback has been shared with our team so that improvements can be made. We would truly appreciate the opportunity to welcome you back soon. Best Regards Oaks Management

10/10 ดีเลิศ

Richard

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Loved the position, walking distance of a lot of the things in which we were interested. Good public transport nearby.
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Oaks Management วันที่ 5 ก.พ. 2024
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Best Regards, Oaks Management

10/10 ดีเลิศ

Jenny

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Loved my stay there. Had a stunning view from my balcony
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Oaks Management วันที่ 5 ก.พ. 2024
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Best Regards, Oaks Management

8/10 ดี

YUKI

ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
全豪オープン期間中に4泊5日で利用しました。 サザンクロス駅から徒歩25分、メルボルンパークまで徒歩20分ほどです。 受付の方は皆さんフレンドリーで、とても良い印象でした。 部屋のシャワーが弱いのとバスタブが浅いためお湯を溜めても半身浴しかできない点が残念でした。 近隣にコンビニやQV(大型ショッピングモール)があるので、買い物や食事には困りません。 風呂設備以外は満足でしたので、次回滞在の際も利用させていただきたいと思います。
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก Oaks Management วันที่ 5 ก.พ. 2024
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you found the location to be convenient. We greatly appreciate your comments about aspects of the room that need updating. Your feedback has been shared with our team so that improvements can be made. We would truly appreciate the opportunity to welcome you back soon. Best Regards Oaks Management

10/10 ดีเลิศ

Antje

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Wir haben als vierköpfige Familie eine Suite mit zwei separaten Apartments gemietet. Ein Apartment hatte zwei Einzelbetten sowie Küchenzeile und Bad. Das andere Apartment war um einiges größer und hatte ein abgetrenntes Schlafzimmer, eine offene Küche und einen großen Ess- und Wohnbereich, Bad sowie einen Balkon. Die Unterkunft war sehr gut eingerichtet und sauber. Wir haben uns dort sehr wohlgefühlt. Das Empfangspersonal war immer freundlich und hilfsbereit.
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Oaks Management วันที่ 27 ม.ค. 2024
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Best Regards, Oaks Management

8/10 ดี

Maria

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Great location and good size apartments
Great location..great space in apartments. Starting to look tired. But very affordable
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Oaks Management วันที่ 27 ม.ค. 2024
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Best Regards, Oaks Management

6/10 พอใช้

Carolyn

เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
Like the close proximity to the CBD. Bath tub/shower very slippery and unsafe. Our bedroom reeked of cigarette smoke on arrival so we left all windows and balcony sliding door wide open for the time we were there. Monday morning at 1am excessive noise from the floor above as someone was hosting a party and out on the balcony for ages.
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Oaks Management วันที่ 27 ม.ค. 2024
Dear Guest, Thank you for taking the time to share your recent experience. Please accept our apologies that your overall experience did not living up to your expectations. We regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience soon. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Oaks Management

10/10 ดีเลิศ

Katrina

ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Perfect location
Excellent location, great reception staff - easy to get everywhere in CBD.
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Oaks Management วันที่ 27 ม.ค. 2024
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Best Regards, Oaks Management

10/10 ดีเลิศ

Deborah

เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Great hotel. Close to station & easy walk to tennis centre. Great views of city at night.
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Oaks Management วันที่ 27 ม.ค. 2024
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Best Regards, Oaks Management

10/10 ดีเลิศ

regina

เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I love all Oaks properties but Oaks on Lonsdale is definately my favourite. Staff are super helpful, polite and friendly. My room had a noisy duct and they upgraded me for free as I wasn't able to sleep from the noise all I have very sensitive hearing. That's was no issue and staff were just Lovely about it. I was able to park earlier and look around the city until my room was ready also. 10/10
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Oaks Management วันที่ 27 ม.ค. 2024
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Best Regards, Oaks ManagementDear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Best Regards, Oaks Management

8/10 ดี

Robert

ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Oaks Management วันที่ 19 ม.ค. 2024
Dear Guest,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon.Best Regards,Oaks Management

8/10 ดี

jacqueline

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด
Clean and well located but a little tired looking.
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก Oaks Management วันที่ 17 ม.ค. 2024
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you found the location to be convenient. We greatly appreciate your comments about aspects of the room that need updating. Your feedback has been shared with our team so that improvements can be made. We would truly appreciate the opportunity to welcome you back soon. Best Regards Oaks Management

6/10 พอใช้

Jannette

ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
This property is upper end of town meaning it’s not noisy with traffic. It is older property and needs a bit of work done in the room ie; painting updated mattress. The staff were helpful. It’s close to public transport. It was a good price.
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Oaks Management วันที่ 17 ม.ค. 2024
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you found the location to be convenient. We greatly appreciate your comments about aspects of the room that need updating. Your feedback has been shared with our team so that improvements can be made. We would truly appreciate the opportunity to welcome you back soon. Best Regards Oaks Management

8/10 ดี

Rachel

เดินทางกับครอบครัว
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: ความสะอาด
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Oaks Management วันที่ 17 ม.ค. 2024
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Best Regards, Oaks Management

8/10 ดี

mario

ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
Is very central, have nice cafes, restaurants and shops close by and very close to public transport.
เข้าพัก 5 คืน, มกราคม 2024
การตอบกลับจาก Oaks Management วันที่ 17 ม.ค. 2024
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Best Regards, Oaks Management

4/10 แย่

Rob

เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Oaks Management วันที่ 19 ม.ค. 2024
Dear Guest, Thank you for taking the time to share your recent experience. Please accept our apologies that your overall experience did not living up to your expectations. We regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience soon. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Oaks Management

8/10 ดี

Jarrod

เดินทางกับครอบครัว
Good location
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Oaks Management วันที่ 17 ม.ค. 2024
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Best Regards, Oaks Management

6/10 พอใช้

James

Very handy and reasonably priced, but rooms and hotel are quite worn. The rooms offer the barest necessities but were clean enough as was the linen. Service at reception was excellent. WiFi is terrible
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Oaks Management วันที่ 17 ม.ค. 2024
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you found the location to be convenient. We greatly appreciate your comments about aspects of the room that need updating. Your feedback has been shared with our team so that improvements can be made. We would truly appreciate the opportunity to welcome you back soon. Best Regards Oaks Management

8/10 ดี

Peter

เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Enjoyed our stay. Apartment had everything you needed.
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Oaks Management วันที่ 17 ม.ค. 2024
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Best Regards, Oaks Management

4/10 แย่

Tatjana

เดินทางกับครอบครัว
Good location. Stayed 3 nights in 2 bedroom apartment with no house keeping. Second bedroom doesn’t have a window so it felt like a cupboard, only one aircon in the living room which is not sufficient. The first night toilet broke down, you could not flush it. After 2 hours they fixed it but it was still not working properly. Could not give us another room as nothing was available. When we got into the room there was not enough towels and toiletries (3 adults) they provided less than 2 of each for all of us. Also you have to beg for clean towels and extra toiletries. Don’t bother even asking for coffee, tea or milk. In my opinion it is reasonable to expect clean towel for each adult each day as there is nowhere to hang them to dry ( unless they expect you to wash them yourself?) Would not stay there again.
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Oaks Management วันที่ 17 ม.ค. 2024
Dear Guest, Thank you for taking the time to share your recent experience. Please accept our apologies that your overall experience did not living up to your expectations. We regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience soon. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Oaks Management

10/10 ดีเลิศ

Nazih

เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Oaks Management วันที่ 17 ม.ค. 2024
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Best Regards, Oaks Management

6/10 พอใช้

sharon

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Good place to stay when going to the theater. Check in took 25mins and no real explaination as to what the problem was when asked.. parking is $39 per night which is ridiculous as they own the oarking lot
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Oaks Management วันที่ 17 ม.ค. 2024
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you found the location to be convenient. We greatly appreciate your comments about aspects of the room that need updating. Your feedback has been shared with our team so that improvements can be made. We would truly appreciate the opportunity to welcome you back soon. Best Regards Oaks Management

10/10 ดีเลิศ

Jungbin

ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Oaks Management วันที่ 17 ม.ค. 2024
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Best Regards, Oaks Management

2/10 แย่มาก

Raj

ไม่ชื่นชอบ: ความสะอาด
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Oaks Management วันที่ 19 ม.ค. 2024
Dear Guest, Thank you for taking the time to share your recent experience. Please accept our apologies that your overall experience did not living up to your expectations. We regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience soon. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Oaks Management

6/10 พอใช้

Liz

เดินทางเป็นกลุ่ม
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Very convenient to the city. We arrived shortly before 2pm check in and were advised our apartment was not ready as housekeeping were running behind and could we come back in 15 mins. Which was not a problem and came back 25 mins later and after a small wait our apartment was ready. We had booked a 2 bedroom executive apartment. The 'apartment ' had 2 doors and we couldn't access either door with the card, housekeeping were still on the floor and they let us in one of the doors which turned out to be a studio apartment and the other a 1 bedroom apartment, which is not what we had booked and paid in advanced for. The 1 bed apartment smelt of smoke, our shoes stuck to the floor and the kitchen was grimey. The studio apartment had hair on the bathroom floor. Returned to reception to lodge a complaint to be informed by the manager that they were fully booked and couldn't move us. After further discussion's, he offered us to reclean the 'apartments ' to which we stated that the smell of smoke would still be there. He then offered us 2 one bedroom apartments. After discussing the matter privately we were going to accept these apartments when suddenly a 2 bedroom apartment became 'available '. We inspected this apartment and we satisfied but this is the apartment that we booked and paid for in the first place. The apartment was comfortable albiet lacking in utensils in the kitchen and very tired in the fixture and fittings Will rethink staying here again in the future
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก don วันที่ 31 ธ.ค. 2023
Dear Guest, Thank you for taking the time to share your recent experience. Please accept our apologies that your overall experience did not living up to your expectations. We regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience soon. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Oaks Management

8/10 ดี

Jack

ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 9 คืน, ธันวาคม 2023
การตอบกลับจาก simranjit วันที่ 25 ธ.ค. 2023
Dear Jack,Thank you for taking the time to share your recent experience at Oaks Melbourne on Lonsdale. Your feedback is truly appreciated. We do hope will have the opportunity to welcome you back again soon.RegardsOaks Management

10/10 ดีเลิศ

Zac

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
Very spacious as a 2 bedroom apartment. Great value, fantastic location for the theatre. Friendly helpful staff. A new favourite for Melbourne staycations.
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก don วันที่ 22 ธ.ค. 2023
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Best Regards, Oaks Management

10/10 ดีเลิศ

D

ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
เข้าพัก 5 คืน, ธันวาคม 2023
การตอบกลับจาก simranjit วันที่ 17 ธ.ค. 2023
Dear guest,Thank you for your excellent feedback following your recent stay at Oaks on Lonsdale. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon.RegardsOaks Management

6/10 พอใช้

Jaskarandeep

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Bedroom was smelly and it wasn’t a pleasant stay.
การตอบกลับจาก simranjit วันที่ 18 ก.พ. 2024
Dear Jaskarandeep,Thank you for your feedback following your stay at Oaks on Lonsdale. It is truly disappointing to read that your recent experience was not enjoyable. Your feedback has been shared with the team so that improvements can be made. We would be delighted to have the opportunity to welcome you back again.RegardsOaks Management

8/10 ดี

Angela

เดินทางกับครอบครัว
ชื่นชอบ: สิ่งอำนวยความสะดวก
This is a fantastic location but the rooms could be cleaner and the fans in the bathroom and ensuite were not working. I would recommend getting a room with a balcony view. Overall it was a great stay.
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก simranjit วันที่ 17 ธ.ค. 2023
Dear Angela,Thank you for your feedback following your recent stay at Oaks on Lonsdale. We appreciate your feedback on areas for improvement. We are pleased to read that your experience overall was enjoyable. We look forward to having the opportunity to welcome you back again soon.RegardsOaks Management

4/10 แย่

Brooke

เดินทางกับคู่รัก
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The location was the best thing about the property and the view from the 27th floor. The room wasn’t clean there was mud on the walls, the kitchenette had water damage. There was no smoke alarm in the room that was working (which I thought was illegal) it had obviously been taken away as the sign on the sensor said “not working until replaced”. The bed was ok but very old as the mattress’ had sunk in the middle so it wasn’t really a king size bed it was just two singles shoved together. The lighting in the bathroom was so bad you couldn’t see to do make up. Only one lift was working which is fine, but you didn’t have to scan to get to your floor so anybody can go anywhere, which is not secure or safe. The carpets in the lift lobby were all torn and just had tape covering up the holes. It was overall ok just not to the standard you’d expect from an oaks
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Simranjit วันที่ 3 ธ.ค. 2023
Dear Guest, Thank you for taking the time to share your recent experience. Please accept our apologies that your overall experience did not live up to your expectations. We regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience soon. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Oaks Management

10/10 ดีเลิศ

Gaye

เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
It was so close to great shopping and just around the corner from the Princess Theatre.
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก simranjit วันที่ 24 พ.ย. 2023
Dear Gaye,Thank you for your excellent feedback following your recent stay at Oaks on Lonsdale. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon.Kind regards,Oaks Management

4/10 แย่

Colette

เดินทางกับครอบครัว, เดินทางเป็นกลุ่ม
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Room stank of cigarettes. Walls and tiles dirty. Only one lift work and takes a long time to arrive. Indian older man on front desk dismissive and unhelpful.
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก simranjit วันที่ 24 พ.ย. 2023
Dear Colette,Thank you for your feedback following your stay at Oaks on Lonsdale. It is truly disappointing to read that your recent experience was not enjoyable. Your feedback has been shared with the team so that improvements can be made. As this is not indicative of our usual high standard of service, we would truly appreciate the opportunity to welcome you back. Kind RegardsOaks Management

8/10 ดี

George

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
NO real problems. We thought the staff were especially welcoming
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Imanya วันที่ 10 พ.ย. 2023
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Best Regards, Oaks Management

8/10 ดี

Rick

ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
Nice place, a bit outdated, overall good
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Imanya วันที่ 7 พ.ย. 2023
Dear Guest,Thank you for choosing to stay with us and for taking the time to write a review! We are so delighted to hear that you enjoyed your stay. We greatly appreciate your comments about aspects of the room that need updating. Your feedback has been shared with our team so that improvements can be made. We look forward to welcoming you back to our hotel soon. Best RegardsOaks Management

10/10 ดีเลิศ

Melissa

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The view was amazing from the sky high apartment. Room was clean, location was great as close to everything and easy to get Ubers. The IGA next door was super convenient.
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Imanya วันที่ 4 พ.ย. 2023
Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back soon. Best Regards, Oaks Management