Nightcap at The Cheeky Squire Reviews

Check availability

Reviews of Nightcap at The Cheeky Squire

Nightcap at The Cheeky Squire

510 Nepean Highway, Frankston, VIC

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Mark

Travelled with group

12 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location for our Mornington trip. Staff were helpful. Room was clean. Beds comfortable. Plenty of dining and bars to choose from within walking distance. 2 minute walk to the beach. Only issue was with our TCL smart TV and Netflix shutting down every 15 minutes, so couldn't even finish a movie, which was frustrating. TV aside, no hesitation staying here again.

Stayed 3 nights in Apr 2024

10/10 Excellent

Ellena

28 Mar 2024

Liked: Cleanliness, amenities

Disliked: Staff & service

Great rooms, check in wasn’t pleasant as the man who served me was quite rude. The cleaning staff did a great job as well!

Stayed 3 nights in Mar 2024

10/10 Excellent

Nicole

5 Feb 2024

Stayed 1 night in Feb 2024

Response from BR on 6 Feb 2024

Thanks so much Nicole, your very kind.So glad you enjoyed your stay.Cheers!

6/10 Okay

Roger

29 Jan 2024

Liked: Cleanliness

Disliked: Amenities

The location was good. The noise was too much in the early hours of the morning from up stairs cleaners starting around 4.30 on wards.?

Stayed 1 night in Jan 2024

Response from BR on 6 Feb 2024

Thanks so much for your feedback Roger your message has been past on to the appropriate people.Cheers!

8/10 Good

Alison

16 Jan 2024

Stayed 2 nights in Jan 2024

Response from BR on 6 Feb 2024

Thanks so much Alison, we appreciated it.

8/10 Good

Lyn

Travelled with family

11 Jan 2024

Liked: Cleanliness, amenities

Stayed 1 night in Jan 2024

Response from BR on 11 Jan 2024

Thanks so much Lyn.

10/10 Excellent

Sherri

Business traveller, Travelled with partner

11 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very f

Stayed 1 night in Dec 2023

Response from BR on 11 Jan 2024

Appreciate you taking the time Sherri to give us a rating.

10/10 Excellent

Lorna

5 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Nov 2023

Response from br on 11 Jan 2024

Thanks so much Lorna, really appreciate it.

10/10 Excellent

Karl

2 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Place needs a solar system and some Electrification.

Stayed 1 night in Dec 2023

Response from BR on 11 Jan 2024

Thanks for your feedback Karl.

8/10 Good

H

31 Oct 2023

Stayed 1 night in Oct 2023

Response from BR on 20 Nov 2023

Thanks so much for the great rating.

10/10 Excellent

Charles

21 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice location with plenty of bars, restaurants, activities and the beach

Stayed 1 night in Aug 2023

Response from BR on 21 Aug 2023

Thanks so much Charles, so glad you enjoyed all The Cheeky Squire and surrounds have to offer.Cheers!

10/10 Excellent

Claire

8 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2023

Response from BR on 21 Aug 2023

Thanks so much for your rating Claire, we really appreciate it.Cheers!

10/10 Excellent

Rosemary

6 Aug 2023

Stayed 2 nights in Aug 2023

6/10 Okay

Nick

29 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The room and ensuite were both spotless and the complimentary bar fridge was generous. The bed and pillows were comfortable and the blinds were effective. The noisy patrons in the car park and the excessive revving of cars and motorbikes till gone 1am in the morning disturbed an otherwise lovely stay.

Stayed 1 night in Jul 2023

Response from BR on 21 Aug 2023

Thanks so much for your honest feedback Nick and for all the positives, disappointed to hear of your experience with inconsiderate people in the carpark. Hope you stay with us again.Cheers!

8/10 Good

Vanessa

17 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Was very comfortable 2 night stay.

Stayed 2 nights in Jul 2023

Response from RB on 17 Jul 2023

Thanks for your feedback Vanessa, so glad you enjoyed your stay with us.

8/10 Good

kevin

Travelled with partner

9 Jul 2023

Liked: Cleanliness, staff & service

The complimentary bar fridge had one beer one breakfast pack per day in a room for two one soft drink was only enough for one in a two booking I had snapper fillet in restaurant 2 inch square and well over cooked and dry very disappointing

Stayed 4 nights in Jul 2023

Response from RB on 17 Jul 2023

Thanks so much for your feedback Kevin, I hope you informed management at the time,and that they dealt with it for you straight away. We can only improve our service with customer feedback.Cheers!

8/10 Good

Stephen

25 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2023

Response from BR on 26 Jun 2023

Thanks for your score Stephen,we appreciate it!

8/10 Good

James

Travelled with partner

25 Jun 2023

The facility was very good. Staff extremely helpful and pleasant. Room was up to a high standard. Only down side to our visit was that our room wasn't ready at check in time (2pm). There was a delay of 30mins which didn't allow us much time to get to our next engagement at 3pm. Hence we were late to that event.

Stayed 1 night in Jun 2023

Response from BR on 26 Jun 2023

Thanks for the great feedback James. Although we do our best to have all rooms available for 14.00 check in, occasionally it is beyond our control. Always best to let management know at the time and the might be able to relocate you to another room.Regards

10/10 Excellent

Janifer

10 Jun 2023

Stayed 1 night in Jun 2023

Response from BR on 26 Jun 2023

Thanks for your score Janifer,we appreciate it!

10/10 Excellent

Rachel

Travelled with group

3 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Great property within walking distance from locations. Affordable price and lovely staff!

Stayed 1 night in Jun 2023

Response from RB on 26 Jun 2023

Thanks for your score Rachel,we appreciate it! Glad you enjoyed.

8/10 Good

Sarah

Business traveller

18 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Overnighter

Clean, comfortable room. Loved the convenience of room service and complimentary mini bar! Would definately recommend!

Stayed 1 night in May 2023

Response from br on 26 Jun 2023

Thanks for your score Sarah,we appreciate it! Glad you enjoyed the Nightcap experience.

10/10 Excellent

Ed

Travelled with partner

3 May 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Once we found the check-in office all was good. A very nice room and only a walk up stairs to a very good pub meal.

Stayed 1 night in May 2023

Response from RB on 26 Jun 2023

Thanks for your score Ed,we appreciate it! Glad you enjoyed the Nightcap experience.

10/10 Excellent

Paula

Travelled with family

28 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities

East check in Friendly staff Comfy beds Close to everything

Stayed 1 night in Apr 2023

Response from rb on 26 Jun 2023

Thanks for your score Paula,we appreciate it! Glad you enjoyed the Nightcap experience. King Koil beds are the best.

8/10 Good

Keith

26 Apr 2023

Stayed 1 night in Apr 2023

8/10 Good

Rob

Travelled with partner

5 Mar 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff very friendly and helpful, the room was extremely clean and comfortable

Stayed 1 night in Mar 2023

Response from The Cheeky Squire Team on 6 Mar 2023

Hi Rob, Glad to hear you had a positive experience with us. We look forward to your next visit.

10/10 Excellent

Cham Sum

Travelled with family

15 Feb 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staffs and next to beach

Stayed 2 nights in Feb 2023

Response from Big Red on 15 Feb 2023

Thanks for your feedback Cham, glad to hear you enjoyed Nightcap@TheCheekySquire's staff and great location.Cheers!

10/10 Excellent

Joanne

Travelled with family

13 Feb 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really enjoyed our stay at thevCheeky Squire. The rooms were spacious with a queen sized and single bed. There was a complimentary drinks and food fridge. We would recommend this hotel for anyone staying in Frankston. There was also a perfect coffee shop nearby

Stayed 3 nights in Feb 2023

Response from The Cheeky Squire Team on 13 Feb 2023

Thanks so much Joanne, glad to hear you enjoyed your stay at The Cheeky Squire, we get a lot of great feedback on our King Koil beds and cheeky mini bar.Cheers!

8/10 Good

Ian

3 Feb 2023

Liked: Cleanliness, staff & service, room comfort

Good value

Stayed for a week while visiting family and the area. Very limited hanging space and no cupboards or shelving to put anything on so had to live out of my case. The complimentary water, tea and coffee was much appreciated and the housekeeping ladies where very friendly.

Stayed 7 nights in Jan 2023

Response from The Cheeky Squire Team on 4 Feb 2023

Hi IanThank you for taking the time to leave a review.We are glad you enjoyed your stay with us and your feedback is important to us. We hope to see you again soon.

10/10 Excellent

Faye

Travelled with partner

27 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the staff were exceptional in their willingness to help

Stayed 2 nights in Jan 2023

Response from The Cheeky Squire on 28 Jan 2023

HI Faye, Thank you so much for the great review.We are glad you enjoyed your stay with us.The Cheeky Squire Team

10/10 Excellent

Jacqueline

22 Jan 2023

Stayed 2 nights in Jan 2023

Response from The Cheeky Squire on 23 Jan 2023

HI Jacqueline, Thank you for your positive review. We hope to see you again soon.The Cheeky Squire Tteam

10/10 Excellent

Rod

3 Dec 2022

Stayed 1 night in Dec 2022

Response from The Cheeky Squire on 5 Dec 2022

Hi Rod, Thanks for the 10/10We are glad you enjoyed your stay!

10/10 Excellent

vicki

2 Dec 2022

Stayed 1 night in Nov 2022

Response from The Cheeky Squire on 5 Dec 2022

Hi Viki, Thanks for the 10/10We are happy to hear you enjoyed your stay with us and look forward to seeing you again.

8/10 Good

Walter

1 Dec 2022

Stayed 1 night in Nov 2022

Response from The Cheeky Squire on 5 Dec 2022

Hi Walter, Thanks for the review.Can't wait to welcome you again.

8/10 Good

Kevin

5 Oct 2022

Stayed 2 nights in Sep 2022

Response from The Cheeky Squire on 8 Oct 2022

Hi Kevin, Thanks for taking the time to leave a review.We're glad to hear you enjoyed your stay. See you again soon!

10/10 Excellent

Alan

4 Oct 2022

Stayed 1 night in Oct 2022

Response from The Cheeky Squire on 23 Jan 2023

Hi AlanThanks for the 5/5 review.Cant wait to welcome you back soon!The Cheeky Squire Team

10/10 Excellent

Leanne

Travelled with partner

1 Oct 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Rooms were clean and quiet, good bed

Stayed 1 night in Sep 2022

Response from The Cheeky Squire on 4 Oct 2022

HI LeanneThanks for the great review, so glad you enjoyed your stay. Can't wait to see you again.

10/10 Excellent

Portia

25 Sep 2022

Stayed 1 night in Sep 2022

Response from The Cheeky Squire on 23 Jan 2023

Hi PortiaThanks for the positive review. Cant wait to see you again soon!The Cheeky Squire Team

6/10 Okay

Maggie

Travelled with family and small children

5 Sep 2022

Liked: Cleanliness, staff & service, amenities

Initial check in was a breeze room was very clean and comfortable the negative and it wont be a big deal for many but i booked the room for convenience reason as i was attending a 40th upstairs so the room was for my mum and my 2 little sons however the tv wouldnt work i called the manager to come down they came down and couldnt fix it said sorry i dont know why its not working... the next morning our keys stopped working from 830am so we couldnt leave the room without leaving the door open. Then on monday when checking to see if my bond had been refunded i realised they had charged me twice for my room 🙄 sooo overall i think $222 was pretty dam expensive for 1 night. Especially when u cant even use the tv

Stayed 1 night in Sep 2022

Response from The Cheeky Squire on 18 Sep 2022

Hi Maggie, Im very sorry to hear your stay with us wasn't as expected. Unfortunately, sometimes technical issues are beyond our control and when all room are at capacity we are unable to move our guests. In regards to your key, we would have been more than happy to replace a key that wasn't working if we had been made aware of the issue.We hope to see you again and improve your experience.

10/10 Excellent

Sandra

Travelled with partner

1 Sep 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We love staying here. Great location, lovely rooms and super quiet. Free parking and so many choices to eat and drink. We have stayed here quite a few times and will again

Stayed 1 night in Aug 2022

Response from The Cheeky Squire on 18 Sep 2022

Hi Sandra, So happy to hear you enjoyed your stay, cant wait to welcome you back again soon!

10/10 Excellent

Jen

Travelled with partner

29 Aug 2022

Liked: Cleanliness, staff & service

Absolutely the most comfortable beds. Location was good.

Stayed 1 night in Aug 2022

Response from The Cheeky Squire on 23 Jan 2023

Hi Jen, Thanks for the review. We agree with you, are beds are the best!Hope to see you again soon.The CheekyS quire Team

10/10 Excellent

Nigel, Capel Sound

Travelled with family

16 Jul 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed

Stayed 1 night in Jul 2022

Response from The Cheeky Squire on 23 Jan 2023

Hi Nigel, Thanks for the 5/5Hope to see your soon.The Cheeky Squire Team

10/10 Excellent

CHENG

Business traveller, Travelled with partner

17 Jun 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

High recommend! Nice place and friendly staff.

Stayed 1 night in Jun 2022

Response from The Cheeky Squire on 23 Jan 2023

Hi Cheng, Thanks for your 5/5 review. Hope to see you again soon.The Cheeky Squire Team

8/10 Good

Eugene

30 May 2022

Stayed 1 night in May 2022

Response from The Cheeky Squire on 23 Jan 2023

Hi Eugene, Thanks for taking the time to leave a review.We hope to see you again soon.The Cheeky Squire Team

10/10 Excellent

Vanessa

23 May 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay would recommend.

Stayed 1 night in May 2022

Response from The Cheeky Squire on 23 Jan 2023

Hi Vanessa, Cheers for the 5/5 review. Cant wait to see you again!The Cheeky Saquire Team

8/10 Good

Kane

Travelled with partner

17 May 2022

Liked: Cleanliness, amenities

Comfy bed, good shower, great location, was perfect for our short stay

Stayed 1 night in May 2022

Response from The Cheeky Squire on 23 Jan 2023

Hi Kane, Thanks for the positive review. Looking forward to hosting you again soon.RegardsThe Cheeky Squire Team

2/10 Terrible

Dave

14 May 2022

Stayed 1 night in May 2022

Response from The Cheeky Squire on 23 Jan 2023

Hi Dave, Sorry to hear your stay wasn't as expected. We'd love you to contact us and hear more about your experience.RegardsThe Cheeky Squire Team

2/10 Terrible

Jenny Shree Gyaba

Travelled with partner

1 May 2022

Disliked: Cleanliness, amenities, property conditions & facilities

Nightcap had no rooms but we were booked. Staff sent us to The sands, was good. Said we would get refund back as there is difference in amount they charge. Its been more than months , no reply from Expedia, still we are counting on their reply after 72 hrs!!!

Stayed 1 night in Mar 2022

Response from The Cheeky Squire on 23 Jan 2023

Hi jenny Lee, Sorry to hear of your recent experience. Please reach out to us if your still waiting on a response from Expedia.The Cheeky Squire Team

10/10 Excellent

Sian

28 Apr 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The receptionist was lovely and helpful and the hotel was much better facilities than I expected. Really nice, clean and value for money 😍

Stayed 1 night in Apr 2022

Response from The Cheeky Squire on 23 Jan 2023

Hi Sian,Thanks you so much for your positive review. We are so glad to hear you enjoyed your stay with us. Cant wait to see you again soon.The Cheeky Squire Team

10/10 Excellent

brian

Travelled with family

19 Apr 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

THE LOCATION ON THE PENINSULAR IS SUITED FOR BOTH BUISNESS AND RELAXIATION WELL DONE

Stayed 2 nights in Apr 2022

Response from The Cheeky Squire on 23 Jan 2023

Hi Brian, Thanks for leaving us a 5/5!Cant wait to see you again.The Cheeky Squire Team.

8/10 Good

Gary

10 Apr 2022

Stayed 2 nights in Apr 2022

Response from The Cheeky Squire on 23 Jan 2023

Hi Gary, Thanks for taking the time to give us a rating.Hope to see you again soon. The Cheeky Squire Team