Mercure Melbourne Caroline Springs

Property class: 4.5

Choose dates to view prices

Consider a stay at Mercure Melbourne Caroline Springs and take advantage of a terrace, a coffee shop/cafe and a playground. For some rest and relaxation, visit the hot tub. The on-site restaurant, Westwaters Bistro, offers lunch and dinner. In addition to a bar and a gym, guests can connect to free WiFi in public areas.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Air-conditioning
  • Gym
The current price is ฿3,469
฿3,816 total
includes taxes & fees
30 Oct - 31 Oct

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Balcony

A hotel room with a large bed, a sofa, a dining table, and a balcony with a view.

Standard Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(26 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Balcony

A hotel room with a bed, a desk, a chair, a small table, a sink, and a window with a view.

Studio, 1 King Bed, Balcony

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

A hotel room with a bed, a sofa, a desk, a chair, a small table, and a TV.

Superior Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege Corner Suite King Bed Room

Room

Privilege Corner Suite King Bed Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed (Panoramic)

A hotel room with a bed, a sofa, a desk, a TV, and a balcony with a view.

Studio, 1 King Bed (Panoramic)

  • Sleeps 4
  • 1 King Bed

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About the area

Located in Caroline Springs, a neighbourhood in Melbourne, Mercure Melbourne Caroline Springs is in a shopping district and on a lake. Overnewton Castle and Westgate Bridge are local landmarks, and some of the area's attractions include Ace Karts - Real Life Racing and Fun City. Royal Melbourne Showgrounds and Galaxy Land are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Melbourne travel guide
Map
10-20 Lake Street, Caroline Springs, VIC, 3023

What's nearby

  • A marina with several boats docked in front of the Marvel Stadium.
    Marvel Stadium
    24 min drive - 35.1 km
  • A building with a large illuminated sign reading 'CROWN.'
    Crown Casino
    24 min drive - 35.5 km
  • A circular metal framework with a brick building at its base.
    Melbourne Central
    26 min drive - 36.6 km
  • Caroline Springs Leisure Centre
    9 min walk - 0.8 km
  • Clarke Road Streamside Reserve
    3 min drive - 1.9 km

Getting around

  • Caroline Springs Station
    6 min drive
  • Keilor Plains Station
    6 min drive
  • Melbourne Airport (MEL)
    24 min drive

Restaurants

  • KFC
    3 min walk
  • McDonald's
    5 min walk
  • Laksa Hut-WaterVale
    15 min walk
  • Izumi
    8 min walk
  • Gloria Jean's Coffees
    4 min walk

About this property

Mercure Melbourne Caroline Springs

  • Hotel located in Caroline Springs
  • You can look forward to a terrace, a coffee shop/cafe and a playground at Mercure Melbourne Caroline Springs. For some rest and relaxation, visit the hot tub. The on-site restaurant, Westwaters Bistro, offers lunch and dinner. Free WiFi in public areas is available to all guests, along with a bar and a gym.
  • Other perks include:
    • An indoor pool
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), express check-out and meeting rooms
    • Outdoor furniture, a ballroom and luggage storage
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 98 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as separate sitting areas and WiFi.
  • Extra amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with showers and free toiletries
    • 32-inch LCD TVs with cable channels
    • Balconies, separate sitting areas and electric kettles

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Frequently asked questions

Does Mercure Melbourne Caroline Springs have a pool?

Yes, this property has an indoor pool. The property will be renovating the swimming pool from October 12 2026 until November 2 2026 (completion date subject to change).

How much does it cost to stay at Mercure Melbourne Caroline Springs?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Mercure Melbourne Caroline Springs on 30 Oct 2026 start from ฿3,469, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Melbourne Caroline Springs pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Melbourne Caroline Springs?

Self-parking is free at this property.

What time is check-in at Mercure Melbourne Caroline Springs?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Early check-in is available for a fee of AUD 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Melbourne Caroline Springs?

Checkout is at 10 AM. Late checkout is available for AUD 50 (subject to availability).

Where is Mercure Melbourne Caroline Springs located?

Located in Caroline Springs, this hotel is 2.4 mi (3.8 km) from Boronia Reserve Dog Park and 2.6 mi (4.1 km) from Clarke Road Streamside Reserve. Watergardens Town Centre and Taylors Lakes Dog Park are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Melbourne Caroline Springs Reviews

8.8

Excellent

9.2

Cleanliness

8.2

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 467 out of 797 reviews
Rating 8 - Good. 234 out of 797 reviews
Rating 6 - Okay. 53 out of 797 reviews
Rating 4 - Poor. 21 out of 797 reviews
Rating 2 - Terrible. 22 out of 797 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, rooms were clean, staff was great.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious. Very comfy bed
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, helpful staff, great location!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel and location

Great hotel in perfect location, clise to everything. Staff were amazing
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great position, close to shopping centre with supermarkets and lots of options for dining including the on site restaurants.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay here, room was clean, comfy and spacious. Will definitely stay here again!!!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay with good shopping and food nearby. Hotel pool and gym was also nice.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very last minute booking because of a flight cancellation and I wasn’t sure what to expect but the room was clean and comfortable. The staff at reception, the bar and coffee in the morning were super lovely and accommodating.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Great location
Stayed 6 nights in Apr 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Clean and lovely room. Pillows were great, unfortunately bed was very low and hard mattress. Staff at the front desk was very welcoming and explained in detail all directions to a tee. Thank you, Irene Emans
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was very welcoming. Rooms nice and big.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times & it is always my go to when I am in Melbourne. Great location helps too.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean, facilities are also clean. Very close to shopping and dining. Overall recommended
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Check-in was super quick, which was great. We’d asked for two single beds (few days prior to our arrival) but the room had a king bed when we arrived. Other than that it was , a nice stay.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Great room with view and great customer service
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Convenient venue well maintained and plenty of shopping and dining venues available in walking distance.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Staff were very nice quite friendly The room was ok, a little bland, the downer was the shower drain that blocked as soon as the water built up, which was off putting took 15 mins to drain before we could have the 2nd shower Also dried vomit was apparent over the balcony edge, :( also off putting. The restaurant was quite good and staff there also very accommodating
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient with the Coles across the road. Lovely staff. Had all my kids who enjoyed the pool and hotel.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location by the lake and shopping centre
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean, very quite and close to alot of amenities.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Loved sitting relaxing by the lake, enjoying a meal, snack, drink or breakfast. Staff were excellent and atmosphere was great.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here before and it's been a nice clean hotel with plenty of entertainment available. It is also quite convenient as it is only 20 minutes from the airport.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Great location. Large room. Shops near by and plenty of options for meals.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Enjoy staying at Mecure Caroline Springs. Facilities are quiet, clean and tidy. Team is very hospitable.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large rooms. Good service and easy parking
Stayed 1 night in Jan 2025